HT1451 I have a new itunes account, my old account is no longer active, I need to transfer library to new account I have the music on iphone but ubder old account

Have new itunes account trying to transfer old account music to new account. old asks for password which I don't have.
<Subject Edited by Host>

iTunes acccounts cannot be deleted (which is great news) If you need to reset the password and cannot do so yourself here http://support.apple.com/kb/ht1911 then call AppleCare technical support @ 1-800-275-2273. They close at 10 CST on Sundays.

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Hi, I am unable to install new itunes version to windows 7 PC. It requires application support and gives windows error 2. I have tried to save on desktop and run as administrator but errors remains, what other options do I have

Hi, I am unable to install new itunes version to windows 7 PC. It requires application support and gives windows error 2. I have tried to save on desktop and run as administrator but errors remains, what other options do I have?

Hello, hanliefromzaf.
Thank you for visiting Apple Support Communities.
Here is an article that I would recommend going through when experiencing this issue.
iTunes for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Cheers,
Jason H.

I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active can a get a credit for amount i have in my account?

I have a 100 credit in my iTunes account and I am not able to log in to my account because my email is no longer active, can a get a credit for amount i have in my account?

Why can you not login into the account ? You should be able to if you remember the account's password, if you can't then you can get it reset e.g. by answering your account's security questions : http://iforgot.apple.com
If you can't reset it via your security questions then contact Support in your country, they should be able to reset your password (and security questions) for you (after they've verified your id and that it's your account).
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
You can then change the primary email address on your account e.g. by logging into it via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. How do I get all of my music on the laptop?

I have an iMac, an iPhone, and a MacBook Pro. My full iTunes library is on the iMac and iPhone, but only a handful of songs are on my MacBook. They are all associated with the same Apple ID. When I try to sync, I get a warning message stating that I will lose songs on my phone which aren't on the laptop. How transfer my music from my phone to the laptop?

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1819 Since there is a new Itunes Version 11.0, I was wondering if there is any change of design specifications or sizes change for the podcast such as banners and art work cover.

Since there is a new Itunes Version 11.0, I was wondering if there is any change of design specifications or sizes change for the podcast such as banners and art work cover.

Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4.0+ SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
'''''If it is good in the Firefox SafeMode''''', your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
''When you figure out what is causing that, please let us know. It might help other user's who have that problem.''

How do I reorder songs in a playlist in the new itunes??? I can no longer just click and drag. When I click, it doesn't move!!!! Need help ASAP- trying to prepare for an aerobics class and need songs in a specific order!

How do I reorder songs in a playlist in the new itunes??? I can no longer just click and drag. When I click, it doesn't move!!!! Need help ASAP- trying to prepare for an aerobics class and need songs in a specific order!

Vera,
Use View > View Options, and set 'Sort By" to "Manual Order."
Then you will be able to drag-n-drop songs up and down the list.

I bought an ipod touch at a pawn shop and it has account registered to another person on itunes. i was wondering since i started my own account with itunes and tried to sync the music and other apps to my account would it erase everything on the ipod

i bought an ipod touch at a pawn shop and it has account and registered to another person on it and i don't know the password. and i started my own itunes account on the computer and when i connect the ipod to the computer the other persons account shows up to be synced to the computer and when i hit the sync button it says that the ipod can only be synced to one library at a time. then it says that it would erase his library contents and all other apps in order for it to be synced to my account. so i was wondering if there is anyway to sync all the music and other apps to my account with out it erasing everything on the ipod.

Do what iTunes is telling you to do. Wehn you purchased the iPod the apps and other media do not transfer to you. Then are permently locked/lienced only to the person who purchased them. Using the stuff on the iPod is stealing.

I have a new mac book air and somehow iPhoto was installed twice. Also, a second library was created and it became the default library. I attempted to switch to the original library but it won't open. what can I do to revert to the old library?

I have a new mac book air and somehow iPhoto was installed twice. Also, a second library was created and it became the default library. I attempted to switch to the original library but it won't open. what can I do to revert to the old library?

Both iPhotos open to a default library (#2) which has 300+ photos, I attempted to "switch to library" under the file tab in iPhoto and tried to choose "other library" which had most of my photos. When I attempt to open it, it doesn't do anything. I can see it and there are 2 libraries but it won't open.
Have you tried to open your old iPhoto library by double-clicking it directly, instead of using the File menu? That should work, if you are running iPhoto '11 and the library has been created by that version or an older version. DO you get an error message, if you select the library directly in the Finder?
I checked and it is the latest version of iPhoto.
Is it iPhoto '11, version 6.0.5? "Latest version" is ambiguous, because it will depend on your system version.
Where is your iPhoto Library stored?

Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.

Im using Itunes version 10.6.3 to try to restore my Ipad. Check for updates tells me this is the most recent verion, but its also telling my I cant restore my Ipad because its doesnt have the software available yet.

erikfrompenn wrote:
That's what I was affraid of. Is there any other way to restore an Ipad that I've locked myself out of?
Take it to an Apple Store & they'll assist you.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
 Cheers, Tom

Ok...i just baught a new ipod touch and synched it to my old computer to get my music off it...but when i synched it to my new comp it wants to erase everything thats not baught from i tunes....how do i keep the music in order to sync to my new comp?

i just baught a new ipod touch and synched it to my old computer to get the music off it but when i synched it to my new computer it wants to delete all the music on it that wasnt baught through itunes....how do i keep my cd's and stuff that are on the ipod now and put it onto my new computer?

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

My iphone 6 connects to the car via bluetooth, the music works good, but the phone calles does not work. It looks like it is working but doesn't. I have tried in my Hyundai and a Dodge rent car and get the same results. I updated the last 8.0.2.

My iphone 6 connects to the car via bluetooth, the music works good, but the phone calls does not work. It looks like it is working but doesn't. I have tried in my Hyundai Sonata and a Dodge Dart rent car and get the same results. I updated the last 8.0.2. It worked the first day i had the phone, and then i updated to Ios 8.0.2 and it quit working.
Now when i get in the car, it acts like it is connected and makes the same call it was on after syncing to bluetooth, but it really isn't on a call. This is happening on both cars.
Does anyone know if this is the phone and i need to take it to Apple or if there is an issue that Apple is working on getting a fix for?
My son in law has the exact same phone as me, we both got the on 10/6, he had a Dodge Dart and his is working via bluetooth.
Someone HELP please, as i consider this a safety issue by not having my calls go to bluetooth.

We had the same problem, but figure out the solution.
You MUST have at least 1 song added to your ITUNE! After you add a free song, then everything else should work as normal!
Hope this helps!

I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?

you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

Transfer library to new computer

how to transfer library to new computer

Copy the ENTIRE iTunes folder from the old computer to the new computer.

I put some programe in icloud but not my account how can i re enstole again in my iphone but in my account in apple plese help my

I put some programe in icloud but not my account how can i re enstole again in my iphone but in my account in apple plese help my

Please help me??????

When syncing iTunes reports "The iPod "name" cannot be synced. A duplicate file name was specified. ". the music is updated but all the sleeve imagary is not including deleting the existing images. How do I solve please?

When syncing iTunes reports "The iPod “name” cannot be synced. A duplicate file name was specified. ". The music is updated but all the sleeve imagery is not including deleting the existing images. How do I solve please?

Hello WGT52,
It sounds like this error message is preventing you from syncing your content to the iPod. I would recommend the troubleshooting steps in the following article:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
Thank you for using Apple Support Communities.
Take care,
Sterling

HT1451 I have a new itunes account, my old account is no longer active, I need to transfer library to new account I have the music on iphone but ubder old account

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