HT1455 Spinning rainbow wheel

I did a safe boot and it worked, but now I have a spinning rainbow wheel that won't let me select anything else. What do I do now?

The Shift key on boot didn't fix everything
Run through this list,  #1-6 will determine a lot
Step by Step to fix your Mac

Similar Messages

  • I have a new MacBook(2012). Being a new Mac user, I do not know what to do when Safari doesn't open at all. The icon just bounces up and down and when the cursor is on the top main menu bar it is the spinning rainbow wheel.  Any ideas for help?

    When I try to open safari the icon stats bouncing and then nothing happens other than the cursor turning to a spinning rainbow wheel when it hoovers on the top main menu bar. I have shut down and restart several times. My safari worked yesterday and then today this, but with. I indication of a problem. I can't even get the browser window to open so that I can clear caches or reset anything. When I opened my computer this time I don't even get a bouncing icon. No recognition of selecting the program at all. If I go to spotlight and try to open safari from here I still get no response. Can you help?

    Hi ...
    If you have moved the Safari application from the Applications folder, move it back.
    As far as the cache goes, there's a work around for that when you can't empty the Safari cache from the menu bar.
    Go to    ~/Library/Caches/com.aple.Safari.Cache.db.  Move the Cache.db file to the Trash.
    Try Safari.
    Mac OS X (10.7.2)   <  from your profile
    If that is corrrect, you need to update your system software. Click your Apple menu icon top left in your screen. From the drop down menu click Software
    Update ...
    ~ (Tilde) character represents the Home folder.
    For Lion v10.7x:  To find the Home folder in OS X Lion, open the Finder, hold the Option key, and choose Go > Library

  • Is there any reason or my why cursor is stuck on the spinning rainbow wheel?

    Lately my macbook has been freezing, and I'm thinking that it's being overloaded. Most of the time the cursor is stuck on the spinning rainbow wheel, but it will eventually return back into the arrow. It's currently stuck as the spinning wheel, but I am able to click and access sites. Is there anything I should do to get this checked?
    EDIT: When I open a new tab, the cursor goes back to normal. Is there any reason why it is doing that in the other tab?

    Hi,
    Use the PC KB and hold Windows key + r key at bootup.
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    If that doesn't help Reinstall the OS.

  • Slow Macbook Pro with frequent spinning rainbow wheel!

    My Macbook Pro suddenly is very slow especially when using Google Chrome. I usually get the spinning rainbow wheel for most tasks and on chrome it often says "waiting on cache" or "waiting on app cache". I don't think it's just chrome because I have had problems with other applications as well. I've tried repairing disk permissions multiple times as well as deleting browsing history and nothing has solved the problem so far. I had a similar problem earlier in the year when I had to go to a store to get theBRACKET,HDD,FRONT,WITHIR/SLEEP/HDCABLE fixed. Any tips or suggestions would help! Don't really want to have to go back to a store to get this fixed again. etrecheck is below
    EtreCheck version: 1.9.15 (52)
    Report generated September 18, 2014 10:54:44 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: 512 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11
    Disk Information: ?
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8
    USB Information: ?
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Problem System Launch Daemons: ?
      [failed] com.apple.coresymbolicationd.plist
    Problem System Launch Agents: ?
      [failed] com.apple.accountsd.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Daemons: ?
      [failed] com.adobe.fpsaud.plist Support
      [running] com.fitbit.galileod.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.prosofteng.DriveGenius.locum.plist Support
    User Launch Agents: ?
      [loaded] com.google.keystone.agent.plist Support
      [running] com.prosofteng.DGMonitor.plist Support
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      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
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      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.1
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      AirPlay: Version: 1.7 - SDK 10.8
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      Time Machine not configured!
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          17% mds
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      209 MB Google Chrome Helper EH
      160 MB Google Chrome
      89 MB Google Chrome Helper
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    Virtual Memory Information: ?
      301 MB Free RAM
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      640 MB Inactive RAM
      1.21 GB Wired RAM
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      52 KB Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Spinning rainbow wheel for long periods on File Open commands in Acrobat and Office 365 programs

    Hardware & Software:
    MacBook Pro (17-inch, Mid 2009)
    77GB of free hard disk space
    8GB RAM
    Running OS X Yosemite (Version 10.10.2)
    Over the last few days, when I try to execute a File Open command from Adobe Acrobat or Office 365 programs (even from an innocuous location such as Documents), I get the spinning rainbow wheel for long periods of time (10 seconds to minutes) before I am able to select a file to open. I copied messages from Console after a File Open command for each of Adobe Acrobat and Excel (the selected location was Documents), given below:
    Excel Log Messages
    2/24/15 5:50:50.970 PM     WindowServer[147] disable_update_timeout: UI updates were forcibly disabled by application "Microsoft Excel" for over 1.00 seconds. Server has re-enabled them.
    2/24/15 5:51:01.280 PM     NetAuthSysAgent[684]        AFP error -1 mapped to EIO
    2/24/15 5:51:01.281 PM     NetAuthSysAgent[684]        ERROR: AFP_GetServerInfo - connect failed 5
    2/24/15 5:51:01.281 PM     NetAuthSysAgent[684]        AFP error -1 mapped to EIO
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    Adobe Acrobat Log Messages
    2/24/15 5:58:22.145 PM     bird[257]        Assertion failed: ![_xpcClients containsObject:client]
    2/24/15 5:58:23.454 PM     WindowServer[147] disable_update_timeout: UI updates were forcibly disabled by application "Acrobat" for over 1.00 seconds. Server has re-enabled them.
    2/24/15 5:58:29.538 PM     NetAuthSysAgent[708]        AFP error -1 mapped to EIO
    2/24/15 5:58:29.538 PM     NetAuthSysAgent[708]        ERROR: AFP_GetServerInfo - connect failed 5
    2/24/15 5:58:29.538 PM     NetAuthSysAgent[708]        AFP error -1 mapped to EIO
    2/24/15 5:58:29.722 PM     WindowServer[147] common_reenable_update: UI updates were finally reenabled by application "Acrobat" after 7.27 seconds (server forcibly re-enabled them after 1.00 seconds)
    Can anyone give me an idea of what these messages mean and how I can solve this problem?
    If I'm not in the correct Community for this question, could someone kindly tell me where I should re-post?
    Thanks.
    David Walker

    Yes; I have previously connected to an iMac at this location using File Sharing.  However, in my attempts to solve this problem last week, I had already unchecked File Sharing in System Preferences.  Tonight, I also deleted the folder from the window in the File Sharing System Preferences page, then rebooted.  The problem still persists.
    I try not open files across a server line, i.e., I try always to copy a file to the local computer and open it there.  I may have gotten careless and tried to open a file from the Windows server with either or both Acrobat and Office 365.  Although this was an SMB share, is it possible that these programs are now trying to connect to the Windows server on a File Open?
    I had about decided to quit chasing this problem; we spend about two weeks every two months at this Boston location, and I'll be returning to my Florida home this weekend.  So I decided I would see what the situation was when I returned to my native habitat, although I may be chasing this problem again in our trip to the Boston area in April.
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    In any case, thanks for your help; you're very knowledgeable.

  • IPhoto opens but then the spinning rainbow wheel appears and I can't do anything. I have opend iPhoto with the Option key pressed and rebuilt the library and it still happens.  I want to at least access my photos and copy them to an external drive.

    iPhoto opens but then the spinning rainbow wheel appears and I can't do anything. I have opend iPhoto with the Option key pressed and rebuilt the library and it still happens.  I want to at least access my photos and copy them to an external drive. Anyone have ideas on how to get to them?

    Make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home()/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
         User/Home()/Library/Caches/com.apple.iPhoto folder. 
    Click to view full size
    3 - launch iPhoto and try again.
    NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
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  • IBook freezes on Apple logo white screen, NO spinning rainbow wheel

    Hello,
    I bought my iBook 12" 1.33Ghz used in May. It has worked flawlessly until two nights ago when I was surfing the web via Airport. Everything started to take forever to load, the spinning rainbow wheel appeared several times, and applications took minutes to switch between. Since the iBook had been on for a few days, I thought it was time to do a reboot to fix whatever was backlogged in the system. It didn't want to respond, so I force quitted all programs. I could click on the blue logo and hit shut down or restart, but they didn't do anything towards a shut down. I finally held the power button to force a shut down. Ever since, when I power up, I get the Apple chime, a gray screen (for less than a second) and then the white screen with the gray Apple logo. There is NO spinning rainbow wheel, as others with similar sounding problems have mentioned. I've cleared the PRAM and PMU, but they didn't help anything. Holding Shift on startup does not do anything differently. It still just freezes on the Apple logo for hours. I did not get a Mac OS X startup disk with my computer. What else can I do to troubleshoot this? Please help, this is my first Mac, and up until 3 days ago, I had all but sworn off PC's, now this thing is acting up too!
    Also, I'm guessing which version of Mac OS X I have, is there anyway to confirm without booting? Holding option is the only thing I have found to give me a different startup process, and the mouse pad is very sluggish and there's a watch logo for 20 seconds or so on it.

    Hello! Since you don't have the startup disk your best shot is using fsck. Tom
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  • What is the remedy for spinning rainbow wheel

    What sinter remedy for spinning rainbow wheel

    nikkie51 wrote:
    What sinter remedy for spinning rainbow wheel
    Start here  >  http://www.thexlab.com/faqs/sbbod.html

  • Iphoto not working - i get spinning rainbow wheel

    My iphoto does not work.. It has suddenly stopped!
    When I open iPhoto, the spinning rainbow wheel comes up, and I am unable to do anything - so I have to force quit..
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    iTunes also wont update to the latest version either.....
    Any suggestions on what I should do?
    Im mostly concerned about iPhoto...

    Hi,
    I've had this issue twice now when importing photo's from my iPhone.
    First time I rebuild library from backup. The backup did not contain the imported pictures so iPhoto worked fine again.
    Yesterday I "retried" to import. So the problem re-occured (duh).
    This time however I noticed there was an "update icon" next to places when iPhoto froze.
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    Close iPhoto, open again using Option (or alt) key (because the new, empty, library has been set to default automatically), select your original library and your iPhoto should be fine again.
    This did the trick for me. Hope this helps.
    Cheers!

  • Spinning rainbow wheel & all blue wheel. What gives?

    I'm usin a Mid-2012 MacIntel tower that is a 2.8ghz Quad-Core Xeon with 20GB of 1066 DDR3 RAM, OS 10.8.2 and using the AIR Radeon HD 5770 with 1024MB of RAM. So, In my mind this is a pretty fast system but recently the spinning rainbow wheel has been appearing as well as the spinning all blue wheel. The system is really dragging. I've done SMC resets, zapped the PRAM and thinking of doing a PMU reset. I've checked activity monitor also. What I see is that Safari Web content, Safari, iTunes, mds, and something called kernel_task are using the most RAM. The kernel_task is eating up 1.31GB!! Even if I quit Safari and iTunes, I'm getting a lot of spinning wheels and just slow responses. I click on something and it actually highlights almost 10 seconds later. I've tested my RAID and internal drives and they appear fine. All are Serial ATA. This only happend after installing Mountain Lion. Is there anything else I can do other than go back to the old school days of running one program at a time. Can I quit out of this kernal_task operation or is that a bad move?

    Check your
    Safari > Preferences > General ...
    ... and make sure you are removing History Items: After one Day
    Safari and many other Browsers will carry around every stinkin' website you visited for months, and their RAM foot print grows to be enormous. Stuff older than that can be searched for more easily than scrolling through your History.
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  • Spinning rainbow wheel every time I connect phone to itunes....

    I have an iphone (I'm not sure the model but I bought it in January). Did the recent software update and now every time I connect my phone it recognizes it in itunes and immediately starts with "verifying iphone" but in less than a minute if I click on anything in itunes or not it starts with a spinning rainbow wheel and the only way it stops is if I force quit itunes.
    I can't update, change, add, delete anythig on my phone and also as a result the itunes/ipod function on the phone doesn't work and also freezes up.
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    Can I do a factory restore without connecting as well?

    I would try a normal restart first and if that doesn't help, try a reset.
    Restart iPhone: Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the Sleep/Wake until the Apple logo appears.
    Reset iPhone: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
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  • Spinning rainbow wheel

    I got my macbook pro last tuesday. This morning I woke up realizing I didn't plug in my charger so my battery was completely dead. I turned on my laptop and I see a white loading screen with the spinning rainbow wheel for the first time. In the last hour I've seen the rainbow wheel at least three more times. When I do see it, the wheel disappears in 1-2 seconds. It doesn't last long at all but why am I seeing this wheel? The wheel appeared twice when I opened the APP store both times. What exactly can I do???

    I recently installed Tiger, and then applied the most recent updates. The 2008-002 Security Update caused the kind of behavior you are describing to the point where even the attempt to save the html of a small web page would cause my system to hang for anywhere from a couple to a couple dozen minutes (and sometimes even cause the Finder to repeatedly crash). Finally I did an Archive and Install and things returned pretty much to normal, although I do find that I get more spinning beachballs in Tiger - to which I recently moved up - than I did in Panther (usually when saving a file within a web browser, so maybe the Security Update simply exacerbated a problem that was already present).
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  • Spinning rainbow wheel for some minutes when apps use file open dialogue

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    My personal experience is that the whole iDisk/WebDAV/Finder thing is hopeless. I keep thinking it will get better, but it doesn't. I've been waiting since Jaguar, and it keeps being "one step forward, two steps back." I have given up on keeping the "official" iDisk on my hard drive. Instead I disabled the local iDisk, keep my own folder with items for my disk, and just use the freeware Goliath when I want to put something from my local files into my iDisk. You will amazed and how much faster Goliath is, and there will be no more agonizing pauses when you try to open or save something.
    Francine
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  • Spinning rainbow wheel of death multiple times a day

    Hi, I'm on a 2-yr-old MacBook Pro, and for the last few months I am getting the rainbow wheel many times a day. There doesn't seem to be a rhyme or reason to it. I'm fairly new to Mac, and so don't know the best maintenance routine.
    I discovered something called EtreCheck, and ran that. I'm including it below in case anyone knows what any of it means.
    Thanks for any help!
    EtreCheck version: 1.9.15 (52)
    Report generated October 6, 2014 at 1:59:50 PM MDT
    Hardware Information: ?
      MacBook Pro (15-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,1
      1 2.3 GHz Intel Core i7 CPU: 4 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      NVIDIA GeForce GT 650M - VRAM: 512 MB
      Color LCD 1440 x 900
    System Software: ?
      OS X 10.9.5 (13F34) - Uptime: 10 days 1:26:51
    Disk Information: ?
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 499.25 GB (350.8 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Computer, Inc. IR Receiver
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Problem System Launch Daemons: ?
      [failed] com.apple.wdhelper.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
    Launch Agents: ?
      [running] com.brother.LOGINserver.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    User Launch Agents: ?
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      iTunesHelper
      Dropbox
      Caffeine
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
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      WebEx64: Version: 1.0 - SDK 10.6 Support
      Google Earth Web Plug-in: Version: 7.1 Support
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      Flash Player  Support
      Java  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          1% mds_stores
          0% ocspd
          0% Mail
          0% com.apple.WebKit.Plugin.64
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      66 MB Microsoft Word
      53 MB Safari
      53 MB Mail
      45 MB Calendar
    Virtual Memory Information: ?
      21 MB Free RAM
      689 MB Active RAM
      678 MB Inactive RAM
      765 MB Wired RAM
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      1.87 GB Page-outs

    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • How do I get rid of spinning rainbow wheel without the OS ? Please help

    How do I get rid of spinning wheel without the OS (CD) ?  I live overseas and left it back home in the US. Sincere thanks  you for your help. Desperate Mom!

    Hi Maya,
    When does the spinning wheel happen? Does it happen when you try to launch (start) an app? If so, hold the shift key down when you launch, and hold the shift key down until the app has completely launched.
    It could be that the app is trying to open a corrupt file that was not closed (not your fault )
    Regards,
    Ian.

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