HT1459 how do i reset my ipod i forgot my passcode

im locked out because i tried to many wrong passwords so i can not see the serial number and the back display is not clear enough to read

Do as the manual says to do and restore the ipod.
If you are unable, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article.

Similar Messages

  • HT1222 how can I access my Ipod touch forgot the passcode

    I forgt my passcode how can I reset to access the ipod touch?

    your only shot is using this article: http://support.apple.com/kb/ht1212
    NB: this will erase everything, so I hope you've got a backup that doesn't contain a passcode.
    After restoring, you can download your apps again using this: http://support.apple.com/kb/ht2519
    Good luck

  • HT1459 how do i reset an ipod i bought that has a passcode on it?

    I bought an Ipod touch 2nd generation used and it has a passcode on it. How do I get this off of there so I can use it?

    Hi jskinner81!
    I have an article that can help you with this issue:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Thanks for using the Apple Support Communities. Have a good one!
    -Braden

  • HT4113 How do I reset my iPod 4 after my passcode on my lock screen is disabled?

    I disabled it so many times that it says "iPod is disabled connect to iTunes." I don't know how to fix it!

    If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. iOS- Understanding passcodes
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore or have forgotten your restrictions passcode, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.
    If the above doesn't work or you see the screen image showing you need to connect to iTunes:
    Placing your device into recovery (DFU) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the screen pictured below,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

    my daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?

    iOS: Forgotten passcode or device disabled after entering wrong ...

  • How can you reset an ipod if the lock button is broken?

    how can i reset my ipod if the lock button is broken?

    To reset the iPod without the hardware buttons,
    - Reset network settings: Settings>General>Reset>Reset Network Settings. All your wifi and bluetooth preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected. You will have to rejoin wifi networks and repair BT devices
    If you mean place in recovery mode then use on of these
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single ClickFor MAC or PC           
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • My ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

    my ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?

    Connecting in recovery mode will help: http://support.apple.com/kb/HT1808

  • I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password why i am resetimg my

    I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
    - Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.   
    - If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
    How to reset forgotten Restrictions...: Apple Support Communities
    - How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

  • How do i reset my ipod when it says disabled connect to itunes and when i connect it can't find my itouch?

    Hi  How do I reset my ipod touch when it says "disabled connect to itunes" and when I connect to itunes it can't find the itouch?

    http://support.apple.com/kb/TS1369
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • How do I reset an iPod for a different user

    How do I reset an iPod for a different user

    follow the instruction in this link What to do before selling or giving away your iPhone, iPad, or iPod touch
    then go to setting, general, reset, reset all content and setting

  • HT201304 How do i reset my ipod touch

    how do i reset my ipod touch?

    Why are you doing this?
    Options for when an iOS device gets locked because of forgotten passcode:
    Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
    iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414  ( https://discussions.apple.com/thread" - A restore erases the iPod. If you restore from backup the iPod will be like it was IF the iTunes library includeds [sic] all the synced media like apps and music since those are not included in the backup.")
    If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
    iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

  • HT1414 how do you reset my ipod touch..daughter try passcode too many times now its disabled

    how do you reset my ipod touch..daughter try passcode too many times now its disabled

    Passcode Locked or Disabled
    If nothing else will let you unlock the device - after so many unsuccessful attempts will be locked out - You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the Device.
    Instructions can be found here.
    http://support.apple.com/kb/ht1808

  • Previous owner is not respond,how do I reset the iPod toch

    the iPod touch is lock by previous owner apple id, I can't contact the wore and he never reply at all, so how can I reset the iPod toch without key in the previous Apple ID?

    Hi cplim65,
    From your description, it sounds like you are having issues with an iOS device that has been Activation Locked. You may find the information in the following articles helpful:
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/TS4515
    Regards,
    - Brenden

  • HT1212 How can I reset my Ipod's pass code, restoring doesn't reset anything and I still don't know my code

    How can I reset my Ipod's pass code, restoring doesn't reset anything and I still don't know my code?

    Passcode for what?
    Was the restore successful, that it did the iPod/iTunes go through all the steps without errors?
    For screen-lock passcode:
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    For Restrictions passcode yo have to restore to factory settings/new iPod since restoring from a backup made when the iPod had the Restrictions passcode the Restrictions passcode willaalso be restored.

  • How can I reset my ipod? The screen is showing it is disabled and my daughter forgot her password.

    How can I reset my ipod?  The screen is showing it is disabled and my daughter forgot the password.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

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