HT1459 I have a ipod touch and the kids locked it, ipod is disabled, connect to iTunes". I do and it does not recognize the device. Now what?

I have a itouch and it ended up getting locked. I ave tried to connect to iTunes and it does not recognize it. Tried the 2 help options and they did not work either (turn off and hold power button, connect to itunes).
No sure if it makes a difference but i have a iphone 4s, iphone 3 and a itouch. I do not use itunes much so I am out in the dark. Also Apple says to bring it in for service.
Thx

Do as the manual says to do and restore the ipod. If you are unable, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help articles.

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I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

I need to restore my ipod touch. I do not have access to my primary computer. I understand i will lose all saved data on my ipod touch. I have the latest vesion of itunes. I have a mac. Itunes does not recognize my device. What do i do?

Fix what?
You do not mention a problem.

I have Lightroom 3.6 and it does not recognize the raw images from my Canon 7d mark II, suggestions?

I have Lightroom 3.6 and it does not recognize the raw images from my canon 7d mark II, suggestions, do I need to upgrade?

Yes, you need an upgrade for native support in Lightroom. You need version 5.70 or higher; current version is 5.71.
Alternatively, you could use the most recent DNG converter and convert the raw files to DNG files before importing into Lightroom.

I have lightroom 4.4 and it does not support Canon EOS 70D what to do?

I have lightroom 4.4 and it does not support Canon EOS 70D raw files. What do I do?

Several choices
Download the free Adobe DNG Converter version 8.5 and convert your RAWs to DNG and import those into Lightroom
Use the software that came with the camera to convert the RAWs into TIF and import those into Lightroom
Purchase the upgrade to Lightroom 5

HT2128 I need to open a firmware update to my rinter and Photoshop 'does not recognize this firle' is what I get. what can I do? J. dunn

I need to download some firware update from the internet. Photoshop says it does not recognize this file and will not open it. what should I do??? thanks, Judi

I downloaded a Lexmark firmware update file for a color laser printer, just to see what it contained.
It downloaded as a .zip file.
I double-clicked the .zip file to un-zip it. (Sorry, I'm not sure which program actually did the unzipping.)
Once unzipped, it contained several files for multiple operating systems, including Windows and OS X.
Double-clicking on the PrinterFileLoader.dmg should start the installation on your Mac.
Opening the README Updating firmware.pdf file and selecting the Mac section revealed:
*There were additional images on this page that I couldn't capture with a screenshot.
Your firmware update README file should contain similar information.
Message was edited by: kostby

I just upgraded to itunes 64 bit 12.1.1.4 on Windows 8.1 and it does not recognize my devices

ITunes was working fine but it kept prompting me to upgrade which I did. After the upgrade it took a very long time to identify my iPod classic, but it finally did and I was able to download one song I had purchased. I have 3 iPods. I then put in my second iPod and iTunes could not find it. I researched the options from Jason via his very good link but the suggestions do not work. Windows sees the iPod (all of them just fine) the cables are good, (I used them on another computer running iTunes under windows XP and they recognize the ipods with no problem. The Apple Mobile Device shows up fine under USB controller and the ipods show up under Portable devices. After much back and forth, restarting, powering off both iPod and PC, iTunes still will not recognize the old ipod, but once - it said -" It did recognize that an ipod was connected but it could not verify the identity". It asked me to dis-connect, power off and try again and if the problem persist to call tech support. I discontented and powered off and tried again and it will not see any ipod. In all of this Windows 8.1 sees the ipod just fine. I decided to uninstall the new update and go back to the old one. I uninstalled iTunes and attempted to install my original ITunes which is itunes64bit.exe dated 1/25/2015, but now the installer will not work - it goes to a screen that says "ITunes Installer Completed - Errors occurred during installation before iTunes could be configured. Your system has not been modified. To complete the installation run the installer again". I have tried 4 times each time with the same message and no indication o f the error. I would like to call tech support but find it hard to pay $29 to call them about an upgrade Apple basically forced me to take that has created this problem. I am not sure what my next step should be - I have 3 ipod and 2 ipad, and right now no working iTunes. It used to work, even up to a few a hours ago but once I took that upgrade from ****, it has not worked since.

The fix was to completely remove all Apple Software following guides in previous posts.
Then download and re-install latest iTunes 64-bit, making sure to Run As Administrator.
This fixed it. Now the next thing seems to be that as I move from one device to another to close and restart iTunes between each one. Treat it gently. It seems to break easily and a lot.

IMovie (and iMac) does not recognize device(s)

Hello and thanks for reading. I know this topic is like beating a dead horse but this one is unique. I'm a professional editor and I couldn't figure this out so any help would be appreciated. Here's the play by play:
I edit using FCP 5.1.4 and have for years. I've had the same set up running for years and do high volume editing.
I have a chain of 4 Lacie drives, all connected by firewire.
At the end of that string, I have my tape player for capturing footage, a Sony GV-HD700, which then goes on to the TVs, DVD players, etc.
Also the end of that string, I also have a disc burner for making DVDs.
So it goes: iMac > Lacie #1 > Lacie #2 > Lacie #3 > Lacie #4 > Sony tape player & DVD burner > TVs, VCRs, etc.
Yesterday, I was in a rush and the DVD burner was going slow so I unplugged it from the end of the string of Lacie drives and plugged it directly into the back of the computer to see if it would burn faster.
It didn't, so I plugged it back into the end of the Lacie string.
At that point, Lacie #4 became unrecognizable to the computer and therefore so was the tape player, which is further down the chain.
When I plugged the tape player high up the chain, into Lacie #3, it still was not recognized.
I plugged the tape player (Sony GV-HD700) directly into the back of the computer...still not recognized.
I took the Sony GV-HD700 into our other editing bay and it was still not recognized.
I pulled out my camera (Sony HDR-FX1000) and plugged it directly into the back of the original computer...recognized just fine.
I plugged Sony HDR-FX1000 camera into the back of Lacie #2...recognized just fine.
I took the Sony HDR-FX1000 camera into our other editing bay...recognized just fine.
I have a big deadline so I said "Screw it." and was just going to capture from the camera for the time being.
I reset the Lacie drive chain, plugged the Camera into the back of Lacie #4 (just like the original setup) and BANG: Lacie #4 and the Sony HDR-FX1000 camera was not recognized.
I plugged the Sony HDR-FX1000 camera directly into the back of the computer...still not recognized.
I took the Sony HDR-FX1000 camera into our other editing bay...still not recognized.
I thought it might be a Final Cut Pro issue so I pulled up iMovie and it does not recognize any device connected to the computer even though I'm looking directly at it plugged in.
The entire iMac has lost the ability to recognize devices that I've used for years. I've now lost the ability to capture footage and I'm running out of time. It's almost as if the devices were getting infected by one of the Lacie drives (I think Lacie #4). Is that even possible? Has anyone ever heard of something like this? I don't know if it's something I need to change on the iMac to recognize them again, or if it's a setting on the device to reset the connection, or if somehow the Lacie drive corrupted the devices and made them unrecognizable to iMacs.
It's very, very weird.
Thanks for your help.
27" iMac (2009)
OS X 10.8.5
Final Cut Pro 5.1.4
Tape player: Sony GV-HD700
Camera: Sony HDR-FX1000
I've had this setup for years so I don't know what type firewire it is.

See:
iOS: Device not recognized in iTunes for Windows

HT1459 Locked my ipod and its says Ipod is disabled connect to itunes. Have tried to unlock it - can someone please type the instructions for me to follow - thank you

Locked my ipod and it says ipod is disabled connect to itunes - have tried everyting - can not rememb er password - can someone please type good instructions for me to get back in - thank

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. Please help

I bought an apple iPod 5th generation the other day and I cannot remember the unlock passcode. I have done the restore thing, but because I never set it up or synced it with iTunes, it does not recognize my device. It is disabled for one hour. There's only a few things that could be my passcode, but because it disables for an hour, it is time consuming trying to figure it out. What do I do? I do not care about having to erase everything since it's new and there's nothing on it, but it was never synced with iTunes.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I have restarted my ipod touch countless times, and it is stuck on this "ipod is disabled connect to itunes" screen and it will not connect to itunes or unfreeze. how do i fix it?

I have restarted my ipod touch a countless amount of times, and it is stuck on a screen. on the screen it says, "ipod is disabled, connect to itunes". i have also tried connecting it to itunes, and itunes says i have to type my passcode in for it to connect. but the screen is frozen, so i cant. what do i do?

For both
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1212 for an iTouch 4 my young daughter thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes. Is there any way we can get the device to allow another attempt?

My 7 year old daughter has an iPod Touch 4 and she used the wrong password too many times. She thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes. Is there any way we can get the device to allow another attempt? We are traveling this week so don't have access to the serial number or the computer that was used to originally set up her iTouch. I don't even know what operating system it's on and can only see the home screen.

Restoring the iPod will do nothing to his iPhone.
When you restore it wipes the iPod clean no matter what computer you use.
The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766

Cant Charge/connect ipod touch. Get an error saying "One of the USB devices attached to your computer has malfunctioned, and Windows does not recognize it" . HELP.

Ok . so my ipod touch 2G , used to be all ok . its just yesterday i went to charge my ipod it wouldnt do anything . Then after being plugged in for a bit , i got pop up saying " "One of the USB devices attached to your computer has malfunctioned, and Windows does not recognize it" .
Ive tried plugging this into 3 other computers same error message pops up .
PLEASE help me . thanks (:

Uninstall your USB drivers in your computer & reinstall.
contact your pc manufacturer for the steps.
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

I have a ipod nano 1st and 2nd generation and am trying to put music on it but every time windows says one of the usb devices attached to this computer has malufunctioned and windows does not recognize it code 43 can someone help me please

i have a ipod nano 1st and 2nd generation and am trying to put music on it but every time windows says one of the usb devices attached to this computer has malufunctioned and windows does not recognize it code 43 can someone help me please

Try putting it into "Disk Mode" http://docs.info.apple.com/article.html?artnum=93651
Then with it in this mode connect it to the PC and try to run the latest iPod updater to do a restore and update software if you have the option. the latest iPod updater is 2006-03-23 and can be downloaded here http://www.apple.com/ipod/download/

TS1538 I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions

. I have 6th gen iPod nano. When I try to sync it my computer tells me it has malfunctioned and Windows does not recognize it. My iPhone syncs fine so the problem must be the iPod. I have reset the iPod several times and no luck. Any suggestions?

Hello Alexdad,
We've an article that can help get your iPod Nano working with your computer.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

I've forgot my passcode on my Ipod and it says Ipod is disabled connect to itunes, but when i connect it to itunes it doesn't even come up at the side, i don't mind if i lose everything just what do i do?

this is the second time i have forgotten my passcode to my ipod touch, the first time i had no problem with resetting everything, it worked fine, this time it says ipod is disabled connect to itunes, so i plug it into my laptop and i sit there staring at the side bar on itunes till it comes up with my ipod, but it doesn't, when i do this on another computer it lets me restore it, but then it stops halfway and said cannot do this since ipod is locked with a passcode, please enter the passcode and try again, but if i cant get into it how can i put in my passcode? is there any way that i can find out my passcode, or any other way i can reset my ipod
its an ipod touch 4th generation

Options for when an iOS device gets locked because of forgotten passcode:
Restore (and reset passcode) on your device by connecting it to the last computer to which it was connected:
iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414
If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If recovery does not work there's:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

HT1459 I have a ipod touch and the kids locked it, ipod is disabled, connect to iTunes". I do and it does not recognize the device. Now what?

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