HT1459 i have an ipod touch that is amounted with WAY to many minutes and we do not know the password. i would reset it with itunes but i cannot turn it off for the top lock button doesnt work. how do i restore it to factory settings or fix the lock butto
I have an ipod touch that i would like to restore to factory settings. Having said that the ipod is locked for over 1,000 minutes and i do not know the password. I know the trick of holding down the lock button and home button at the same time until the "Connect to iTunes" message pops up, but the lock button on my ipod does not work. Is there anything i could do? I really could use some help im very stuck!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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i have old email address that is being used on my apple id and i do not know password I also have another apple id created but when I go to the istore it shows my pld account and i cannot delete and setup the right one
No, "My Number" was not listed in my Phone menu, I had to manually type it it. Is there a way for that number to automatically be listed in that "My Number" spot? Would that maybe have something to do with my phone number not being listed as an option in the "Send and Receive" spot under messaging???
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My ipod is disabled and my power button doesnt work. how can i restore it?
i forgot my password and i researched how to fix it and they all say that you hold the power and home button. however, my power button at the top doesnt work. Is there anyway to fix it?
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
please help
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup).
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.
You may have to force iPad/iPod into Recovery Mode
http://support.apple.com/kb/ht4097 -
Have an iPod touch that got stepped on.
Have an iPod touch that got stepped on. Screen is cracked and there is a dent in the back. When I plug it in the screen lights up and it makes the charging noise, but that's all. The screen is only white. No icons or anything Can this be fixed or is it garbage?
I have an Ipod touch that was used on one computer but the computer got a virus and crashed and got rid of everything. I have a new computer now so how do I transfer the music from the Ipod touch to the itunes on the new computer without losing the music
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my ipod won't show up on my computer. I have another ipod touch, that works fine. What should I do? Do I need a different ipo usb cord for the nano?
iTunes never displays the iPod in the left pane?
iTunes is shipped with a "helper application" called the "iPod Service" that runs and is used by iTunes to communicate with the iPod device. This service may be disabled.
If your system is Microsoft Windows XP and you are logged in as an Administrator:
1. Quit iTunes and, if your iPod is currently connected to your computer, safely remove it using the system tray application to manage removable devices.
2. Right click on "My Computer"
3. Select "Manage"
4. In the "Computer Management" window, left pane (tree view), follow this path:
+Computer Management (local) > Services and Applications > Services+.
5. In the right pane, scroll down to "iPod Service" and double click it.
6. If the service is listed as "Disabled" and "Stopped," change to "Manual" and "Start" it. ("Manual" will cause it to start when iTunes starts and "Start" starts the service right now.)
7. Close "Computer Management"
8. Restart iTunes and wait for it to completely come up.
9. Reconnect your iPod.
Does your iPod show up in iTunes? -
My iphone 4s is frozen and my lock button doesnt work and i cant slide to power off the phone. HELP
my iphone 4s is frozen on the lock screen. my lock button doesnt work and i cant slide to power off the phone. It has 100% battery and nothing happens when i plug it into the computer.
My phone screen also is in negative. It is like twitching and ive tried to invert the colors but thats not it. i cant see any apps, pictures , or anything in regular colors. PLEASE HELPPP!You can't. You'll have to wait until the battery runs out and then recharge the phone. It will restart.
Sounds like now's a good time to get the phone fixed. -
I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
my iphone 4s screen has just turned black but it is still vibrating. I was reading other messages similar and it says to resart phone but holding the home and lock button. However my lock button doesnt work what should i do?
Is it the Home button that doesn't work, or the Power (Sleep/Wake) button? If the Power button works, you can switch it off. Not sure how you have been able to do anything without the Home button working?
Cheers,
GB -
i have and ipod touch 4th gen that has the white screen of death but my home button doesnt work. how do i reset it?
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
my iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??
Unless somebody else has a micracle workaround I don't know. Probably get the phone in for repair since it has been living on borrowed time so far and now you absolutely must have a working button.
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My screen is smashed and lock button doesnt work, i pay insurance but apple is making me pay $230 when i havent even had my phone for a year! This happened to my friend and they just replaced hers :( :(
Apple doesn't sell insurance. Talk to your insurance company. The warranty does not cover accidental damage or abuse.
If you purchased AppleCare+, you can get up to 2 discounted (US$49) replacements over the course of 2 years for user inflicted damage. Sounds like that's not what you have.
As I said, talk to your insurance company. -
I have an ipod touch that hasn't been used in a while. We want to use it now, but the screen says "ipod disabled. connect to itunes". When I connect to itunes it tells me to enter my passcode, however the ipod will not allow me to do anything (and I don't know the code anyway). I tried to put it in recovery mode as someone suggested by holding the home button while plugging the ipod up from the computer, but I never did get the "connect to itunes" symbol, I continually got the same screen saying "ipod disabled connect to itunes". Help!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??
You will need to restore your iPhone, take a look at this link, http://support.apple.com/kb/HT1212
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i have an ipod touch it is either a second or third edition and i have just had to restore it to factory setting as it was not working and now the wifi on the device is no longer working. Is there anything i can do about this?
Is it this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Otherwise:
Does the iOS device connect to other networks?
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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