HT1459 Last night I was installing an itunes upgrade but there a problem . Error in the installation of the runtime c+. Now I am unable to access iTunes
I was upgrading my iTunes program last night, but there was an error in the installation. Runtime error of incorrectly installing of C+ by the program. Now I can not access my iTunes program. Is there a fix to this problem?
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?
Similar Messages
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I am unable to upload the latest version of iTunes. It worked before and when prompted uploaded the newest version. Now I'm unable to access iTunes..."Error 7 Windows Error126. Insufficient privileges". What do I do?
Hey thomashfrompa,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
All apple devices are recognised by the PC in itunes but cannot get the music to load onto any of the devices from my itunes library. there is an error message with 100+ errors as songs are not found. I have tried alll sorts of things but at a loss for how to get music onto my devices. I want to buy some more songs but reluctant to because not sure if I can listen to them on my devices! The PC is too difficult to listen to songs on (for obvious reasons).
Please help.Thanks for trying, no it did not help. The article describes getting song from apple devices to PC, not the other way around. I will try ringing tech support tomorrow.
Thanks anyway. -
Someone please help me!
Plug it into iTunes and hold the power and home buttons down for about 10 seconds, then release the power button but continue to hold the home button. That should put it in DFU mode. iTunes should recognize that and ask if you want to restore.
~Lt. Leviathan -
Where is the "None" option to remove my credit card?
Creating an iTunes Store/App Store/iBookstore account without a credit card.
Be sure you read the instructions very carefully. -
After updating my iTunes per the update notice I received a run-time error R6034. Now I am unable to access iTunes at all.
Can someone tell me how to correct this problem?Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Last night i was downloading the new update for the Iphone4 on my laptop through Itunes. After the download was done, it was starting to install, and then an error came up and didnt get a chance to check it. Now my Iphone is stuck on the screen with the USB pointing to the Itunes Icon and wont do anything else. Any advice on how to get this fixed, or do i need to go to the Apple store and have them look at it.
slawdog31 wrote:
Is the sleep wake button at bottom center of the Iphone or on top?
Top
iPhone User Guide -
I rented a movie on Itunes last night and I watched half of it before falling asleep. Today I tried to open the movie and watch the last half but I cannot find it. It has been less than 24 hours since I rented it. Where can I find the movie?
I found my answer in another Thread and it worked... so for anyone who needs it, here it is:
https://discussions.apple.com/message/19134562#19134562
Had the same problem and spoke with Apple Support. They had me reset the System Management Controller:
Shut down the computer. With the computer off, on the left hand side of the keyboard press shift+control+option along with the power button simultaneously and release. Wait 5-10 seconds and restart the computer.
This solved my problem and I was immediately able to purchase, download, and play an HD movie from iTunes w/o any error message. -
Hello
I added content to a document in Pages on my Mac last night, which was saved to icloud and this morning the additions were gone. Can I get my precious work back? ThanksJust thought I'd add my solution, I decided to go with WebDAV and I think it actually works better than the iTunes way, the steps are pretty much the same but avoiding the iTunes interface just makes things easier and faster.
I followed this guide but it does have a small mistake in the httpd-dav.conf file, on line 2, where it's WebServer/WebDAV">, it should be <Directory "/Library/WebServer/WebDAV">.
The tricky part is setting permissions which if wrong will give you errors when connecting with the iPad, I opted to set all to Read&Write since my home network has a hardware firewall. Another convenience was to add an alias to the webdav share on the Desktop.
I'm still expecting the call from Apple but even if they fix the iTunes I'm sticking with WebDAV, atleast until I see what's new with iOS5 and iCloud this fall which should bring true sync for documents (I'm hoping that they will offer encryption with my own keys, if not, then I'll probably keep using WebDAV). -
ahh! .I restored my iphone recently and put all my music back onto my phone that day and it was fine but last night i was putting someother music on got an error music on. I got an error message about not being able to sync and now ALL my music has GONE. deos anyone know why this would have happened?
Click: Restoring your iTunes Library backup (from an external drive) here > iTunes: Back up your iTunes library by copying to an external hard drive
BTW, if you are a resident of the U.S, have iTunes 10.3 or later, and iOS 4.3.3, you can re download your iTunes purchases for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I was sure i correctly rented a movie last night, it was taking a while to download, so didnt end up watching it. Now I cant find it....where do I go to find it? Thanks
Personally I would raise the problem with iTunes Store Support via:
https://expresslane.apple.com
You can also Report a Problem via the link in your Purchase Invoice e-mail or from your iTunes account Purhcase History by logging into your Account Settings in iTunes on a computer. -
I just got an iPod touch 5g for Christmas and last night I was FaceTiming a family member and I noticed my speaker sounded a little wired, like it blew out which I don't even know how I did it! I never have it up full blast! Does the 1 year limited warrenty cover it?
If you are in the US you can see if there is a genius bar by going to http://www.apple.com/retail/geniusbar and then click on Make a Reservation at the top and you can search state, city and see how far they are from you.
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I've never dropped my phone for the 7 months that I've had it but last night I was at a park and when I sat down at a table, my phone as in my pocket and I heard a pop. I took my phone out and the entire screen was cracked. what should I do?
Probably not, since user-caused damage isn't covered by the warranty. But you can take the iPhone to an Apple Store and see if there's anything they can do for you. A phone company store will not service your iPhone at all, to the best of my knowledge.
Regards. -
my macbook air won't turn on.. last night it was still working properly... when i woke up this morning, i went to turn it on but it didn't respond..i tried plugging the charger and the lightning cord showed a green light which is normal when charging..i tried to open the macbook air again but nothing happened.. no fans, no chimes, no light in the laptop showed..what should i do? please help..thank you
Welcome to Apple Support Communities
A green light means that your battery is full or that it can't be detected. If you can't start up the Mac, probably your logic board or battery aren't working.
Take the MacBook to an Apple Store or reseller to get your battery or logic board replaced. If the MacBook is in warranty, this repair will be free -
My phone died last night and when I plugged it in it wouldn't turn on.I tried restarting it but it has yet to turn on since last night,It was just a black screen,i try the on/off and home buttons together but its not working,What should I do?
How long have you had your phone? Because if you've had it a long time, the battery in the phone might of died on you. Or have you dropped it in water, snow, from high up? All those things could of disconnected something internally in your phone, or permentaly damaged the internal hard drive its self, or the sims card.
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