HT1459 My account is not finding one of my devices when I try to sync...suggestions?

Bought a new computer tried to plug my Shuffle in to change and sync but no luck.  Suggestions?

Hi Charmed259,
This article has troubleshooting steps for iPods that do not appear in iTunes:
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
Take care!
- Ari

Similar Messages

  • HT1386 itunes will not recognize any of my devices when I try to sync them

    itunes will not recognize any of my devices when I try to sync them. How cn I fix this?

    Hello, bone61. 
    Thank you for visiting Apple Support Communities.
    If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.  If the issue persists try all remaining steps. 
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jason H.

  • I have downloaded latest itunes but my ipad does not show in devices when I try to sync.  Any suggestions?

    I have just gotten my new ipad!!!  I downloaded latest version of itunes but my ipad does not show in devices when I try to sync music.  Any suggestions??

    Does a little box come up seeing the iPad as a camera? That doesn't impact iTunes as much as it confirms that your computer sees the device. If your computer doesn't see it then iTunes doesn't know it's there.
    If you're plugged into a hub or extender, try plugging it directly into the box or main part of your computer.
    If you're using an extension, stop and just use the included sync cable.
    Try using a different USB port.
    After you installed iTunes, did you restart your computer?
    Usually what's needed is the 'apple device driver' which installs automatically, you just need to sometimes trigger the install, using different ports helps with that.
    If the simple trouble shooting doesn't help then you can search on the Apple Device Driver and there's more detailed trouble shooting on the site.

  • I keep getting a message my computer is not authorized with the iTunes store when I try and sync my iPad. when i go to authorize it says it is the only computer authorized. tried reauthorizing and authorizing with no luck. any suggestions

    I keep getting an error message when i try and sync tv shows from my computer to my ipad. it says this computer is not authorized in the itunes store. it is my only computer authorized in the itunes store. i have authorized and deauthorized and authorized again but no luck. Any suggestions?

    Click here and follow the instructions.
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  • TS4062 I am completely frazzled! My iPhone 4s says I'm over my GB's so now I can't even delete ANYTHING, not even my texts! also when I try to sync with Itunes it says there is not enough room in the itunes library for me to sync. What do I do now?

    I REALLY need help!!! My iPhone 4s is apparently OVER the amount of GB its supposed to have so it now will not even let me delete ANYTHING! Not my texts, apps- to free up space, NOTHING! It keeps kicking me off my email, wont let me get voicemail,see who last called on my "recents",  wont let me send or receive text's or even let me change things in my settings. Now when I go to iTunes to sync, so I can try to free up space, iTunes sais there isn't enough space in its library for all my stuff so it WON'T sync either!!! I'm frozen and I have A LOT of VERY important stuff on my phone that I REALLY need! Can anyone tekk me what to do? PLEASE!!!!

    First off try and go into your IPhone manually through My Computer and cut photos or anything you can through the device to be able to free space up so that you can continue to do what you want to do with ITunes. This way you will be able to create a backup or do what you have to do to manage your information, photos and texts on your device a little better.

  • HT1349 my ipad does not show up as a device when I attempt to sync with my computer?

    Does anyone have any idea why?

    Hi there mlhutchison,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
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  • TV Show Not Tranferring From iTunes to iPod When I Try To Sync-Please Help!

    Hi, I am sure there is a simple answer to this but I am new to iTunes/iPod so I cannot for the life of me figure out what I am doing wrong despite scanning thru iTunes help and forum topics. So, I purchased an episode of Big Love (I know, like you care), and I have tried multiple times to sync my iPod (3rd gen) but I cannot get the show to appear on my iPod. I have tried both the automatice and manual sync options to no avail. When I hit sync, iTunes says it is syncing but stops after a couple of seconds. If you can help me out I would greatly appreciate it!!

    The first of the video capable iPods was the fifth generation 30 GB model that came out in 2005.
    The last generation Nano (aka fat Nano), 3rd Gen, was also video capable but that doesn't appear to be what you're referring to.
    In case you do have the right iPod but are just confused about which generation try the following :
    If you bought the HD version iTunes also downloaded the SD, standard version, as well and that's what you sync to the iPod. Right click on the show and scan down the menu till you get to 'Version'. Click on it and select SD.

  • I left my iPhone in bathroom last night and it was gone this morning.  I notified the police and no one has turned it in.  How do I find it and how do I find my serial number.  I went to iTunes on my macbook but could not find a preferences or devices tab

    I left my iphone in a bathroom last night and it was gone this morning when it was unlocked.  I notified the police and no one turned it in.  How do I find where it is located?  Also, how do I find my serical number?  I went to itunes on my macbook but could not find a preferences or devices button.  Finally,  I know my password but don't know my apple id.  How do I find it?

    Answered here:
    https://discussions.apple.com/thread/6157706?tstart=0
    Don't double post.
    To locate the SN:
    http://support.apple.com/kb/ht4061

  • I have a problem with itunes account did not find a solution.

    Good morning
    I have a problem with itunes account did not find a solution.
    The problem: your apple id has been Dasabld
    I can not if download applications from the iTunes store
    Hoping to help me solve the problem
    Note my English is very weak
    I want to re-activate the iTunes account
    Thank you

    To Contact iTunes Customer Service Use this Link...
    Apple  Support  iTunes Store  Contact

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    Hi,
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    [Tue Apr 19 08:16:41 2011] [error] [client 10.18.1.160] File does not exist:
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    [Tue Apr 19 08:16:41 2011] [error] [client 10.18.1.160] File does not exist:
    [Tue Apr 19 08:16:49 2011] [error] OPM:Can not find one alive process
    [Tue Apr 19 08:16:49 2011] [error] [client 10.18.1.160] File does not exist:
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    [Tue Apr 19 08:16:53 2011] [error] [client 10.18.1.160] File does not exist:
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    Hi,
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    4. Modify the $IAS_ORACLE_HOME/Apache/Jserv/etc/jserv.properties file. Search for the following section:
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    and
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  • When I try to sync my iPhone 4 with iTunes on my comp it tells me the song could not be found. So I'll manually find and ID it for iTunes. It asks me if it can find the rest but never can. Now it can't even sync playlists because songs can't be found.

    Hi guys. When I try to sync my iPhone 4 to my iTunes on my computer it tells me that it can't find the files. So I'll manual dint he song and identify it for iTunes. iTunes will then ask me if it am identify the rest for me but it never can. Playlists on my phone have disappeared because I can no longer sync the songs because iTunes can't find them. This all started when I put ringtones from iTunes onto my phone. Maybe it somehow deleted the music library because I get is exclamation marks by all the songs which no longer play ( which is most of them)
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    Hello Courtney,
    Thank you for the details of the issue you are experiencing when syncing your music to your iPhone.  It sounds like iTunes is not able to locate the original file for the song to transfer it to your device.  I recommend reviewing the following articles to locate you music files on your computer:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    Thank you for using Apple Support Communities.
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  • I've recently started to use Numbers but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use. Looks like I have the same situation on my iphone. Any guidance? Thanks.

    I've recently started to use Numbers on my macbook pro but when I try to sync to iCloud it asks me to create a new iCloud account. Problem is I already have one and that's the one I want to use.
    Looks like I have the same situation on my iphone.
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    The last thing you want is a second iCloud account. Try logging out and back in in System Preferences. If that doesn't work, I'd get AppleCare on the line.
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