HT1459 my daughter has forgotton her passcode. we have not linked the ipod to i tunes how can we unlock it
My daughter has forgotten her passcode. The ipod has not be synched with itunes so does anyone know how to unlock it. I have tried a few things that I have found on you tube but can't get them to work.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Because the iPod has Not been Synced with iTunes... All Data will be lost
And... if the Device has been Modified... this will Not necessarily work.
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What passcode?
On an idevice?
Read the manual.
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My daughter has forgotten her passcode on her ipod. Apple wants to charge me $60 to help me. Does anyone know how I can reset it?
Connect the iPod to the computer and restore via iTunes. Place the iPod in Recovery mode if necessary to allow the restore.
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She'll will have to restore the ipad via itunes on a computer. If its the same computer that the ipad was originally synced with then she should be able to reset the password during this process. If unable to do this or restore then follow these instructions:
http://support.apple.com/kb/HT4097
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We are new to the iPod family. My daughter has forgotten her passcode and everything I have read tell me to use a computer we last synced to. We haven't done that. Help
Put it in recovery mode as described in this article:
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my daughter has forgotten her passcode to her ipod touch and has been locked out. How can I reset her ipod?
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- Try restoring on another computer.
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Apple Retail Store - Genius Bar -
My iPad is constantly displays 'find my iPad alert OK' after my daughter was playing with the find iPhone app. How can I unlock the iPad?
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I bought an album on my iPhone and it never transferred to my iTunes account. It has disappeared now and I'm not allowed to buy it again. How can I find my missing music album or have the option to purchase it again?
Hello bubblegirl2,
Thank you for the details of the issue you are experiencing with your purchased album.
First, I recommend trying to download the album from you list of past purchases. Use the steps in the section titled "Download previous purchases on Mac or PC > iTunes Store" in the following article:
Download past purchases
http://support.apple.com/kb/ht2519
If you have tried those steps and still do not see the album, it may be that the album is hidden. Follow the steps below in iTunes on your computer to check if it is hidden and unhide it:
To unhide your purchases
Open iTunes on your Mac or PC.
If you're not already signed in, choose Store > Sign in.
Choose Store > View My Account. (You may be asked to enter your password again).
On your Account Information summary, scroll down to the "iTunes in the Cloud" section and click Manage.
Choose a content type by clicking Music, TV shows, Apps, or Books from the top.
Click the Unhide button next to the item you would like to restore.
Note: If the item you are unhiding is not already downloaded on your computer locally, it will begin downloading automatically.
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
If you are still not able to download the album, you can report the issue with this purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Best,
Sheila M. -
My daughter has locked her ipod touch and entered the code incorrectly a few times. Is there anyway i can reactivate it again. I have tried to connect it to itunes but it says that i need to put in the code as its in restore mode! that doesnt make sense to me. If you have any help i would appreciated
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
HT201210 how do l unlock an ipod when my daughter has forgot her passcode?
How do l unlock my daughters ipod when she has forgot her passcode?
Passcode Locked or Disabled
If nothing else will let you unlock the device - after so many unsuccessful attempts will be locked out - You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the Device.
Instructions can be found here.
http://support.apple.com/kb/ht1808 -
My daughter has forgotten her passcode
Please help!!!! My 8 yr old daughter has forgotten her pass code for her new iPad. We have tried restoring through iTunes however it is stuck on "preparing to restore this iPad" Please can anyone advise on what to do. Many thanks, anxious mum x
You have to restore the device with iTunes on a computer.
You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
You will probably have to use recovery mode
http://support.apple.com/kb/ht4097 -
Daughter forgot password so then it was disabled reset it but still comes up with enter passcode how can we clear passcode
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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