HT1459 my wife's i pod will not unlock because it says that it as not been backed up

good afternoon my wife's i pod will not unlock as it says that the i-cloud has not been backed up can you please sort 
this little mater out for me
                                      thank you
                                               david hargeaves

A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.

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