HT1459 Myipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. Computer says my device has malfunctioned. Tried to reset, but didnt help

My ipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. When I try to plug it in, my computer says that it cannot recognize my device due to malfunction. Tried to reset the ipod twice, but didnt change anything.

- Try another cable as yu siad
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen?

My screen on the touch is frozen. the screen shows a usb cable and the itunes logo above it. How can I get it back to the main screen

The screen is telling you to connect the iPod to a computer with iTunes via the USB cable. iTunes should open and give you instructions. If not, open iTunes and retore the iPod via iTunes.

My phone is just showing a usb cord pointing to itunes

when i turn the phone on, All it shows is a screen of an USB cord and an arrow pointing up to the Itunes symbol.. I tried restoring the phone and it keeps saying it failed.

http://support.apple.com/kb/HT1808 see link.
have you plugged your phone to your PC and see what itunes says, looks like you have to put the phone in recovery mode.

HT4623 why is my iphone showing a usb cord pointing at a itunes button

I downloaded IOS6 update on my Iphone and now it only shows a usb cord pointing at a itunes button, what do i do?

I have plugged it into the computer and done a restore and it gives me an error. It will not restore. What is the next step.

I just received my iPad2 today. When I turned it on it only showed a USB cable and the ITunes icon. What does this mean?

I just received my iPad2 today. When I turned it on it only showed a USB cable and the iTunes icon. What does this mean?

The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer running iTunes (version 10.2 +).
Getting Started guide : http://support.apple.com/kb/HT4053
The iPad manual, which also has a chapter on getting started can be downloaded from here : http://support.apple.com/manuals/#ipad

TS1286 I Turn on my Ipad and all it will do is show a usb cord and the Itunes logo and it won't go away

I Turn on my Ipad and all it will do is show a usb cord and the Itunes logo and it won't go away

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

I downloaded IOS 7 but my iPad is solid black! It wont show the apple or charging sign! It only shows a usb cable with an iTune logo but that is it! PLEASE HELP ME!!!!!!!!!!!!!!!!

I downloaded IOS 7 but my iPad is solid black! It wont show the apple or charging sign! It only shows a usb cable with an iTune logo but that is it! PLEASE HELP ME!!!!!!!!!!!!!!!!

You are in Recovery Mode. Follow the instructions below to recover your iPad.
http://support.apple.com/kb/ht4097

HT201401 iphone is showing a usb plug pointing to itunes logo when i power my iphone on

my iphone is showing a usb plug pointing to itunes logo when i power on my iphone what do i do

connect your phone to iTunes on your computer via USB. Follow instructions in iTunes.

My iphone rebooted and now it shows a USB cord pointing to the Itunes symbol

My IPhone rebooted or reset itself after trying to update, now it shows the USB cord pointing to the ITunes symbol. How do I synic it? What do I do?

Connect it to iTunes and upgrade or restore it.

My ipod touch 1st gen will only show the turning wheel

my ipod touch 1st generation 8gn will only show the apple icon & the turning wheel & will not do anything else, what can I do to fix this problem? Thanks

Try here:
iPhone and iPod touch: Frozen and unresponsive
If not unsuccessful, try letting the battery fully drain and then charge and try again.

TS3694 I installed itunes onto my desktop but it would not recognise my device & eventually crashed the desktop. I tried my laptop & I got the 3014 error but the ipod has crashed and only shows a USB pic & itunes logo.

Hi, I opened my new ipod 4th generation and had a play with it to initially find & install the amazon audible which I had been told was easy. Anyway I did it so I thought I would have a play with itunes. It regognized all my tracks and I managed to buy an album which I could not find in 'music'. I had to play each tarck, one at at time while they were recognised in history.
While on my laptop I tried to install my tracks but nothing happaened. I was asked to update which I did & then my ipod locked. I've turned it off but when I switch it back on iget a picture of a USB cable pointing to itunes. Logically I thought thaht meant connect to itunes, itunes woud not recognise it and gave a 3014 error.
I have a brand new ipod that is useless, i Feel useless like I am doing somthing wrong. Strange thing is I upgraded from a Philipps GoGear Connect which has bad reviews but at least I could listen to my music, play games and use audible.
Has anyone got any ideas. It was purchased through Amazon/

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Next try:
3014
Restoration of code 3014 will not work?: Apple Support Communities

HT1349 I was updating my IOS in iTunes. It was taking over 2 hours and when I went back, there is a symbol on the iPad showing a USB port pointing to iTunes. I do not know what to do next.

I was updating my IOS in iTunes. It was taking over 2 hours and when I came back, there was a symbol on the iPad showing a USB plug pointing to an iTunes icon. When I unplug the iPad from my PC, it goes blank and won't respond.

The restore is not completed. You will have to re-try the restore process again.
Try using this link to re-iniiate the restore.
http://support.apple.com/kb/HT4097

My ipod just shows a USB cord pointing to the iTunes sign. Ive tried to restart it but its says theres an error-3194. What do I do?

What do I do when the Ipod has a USB cord pointing toward the iTunes signal? I have tried restarting it but it says there an error #3194.

See the actions for that error here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore

HT1386 I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device has timed out' and never connects. How do i fix?

I have the iPhone 5s and cannot connect to iTunes. It always says 'iPhone device timed out' and never connects. How do I fix it?

Hi Kaitlynlh,
Thanks for using Apple Support Communities. If your device is timing out, I would try restarting the iPhone and attempting to connect again. If the issue still persists, try resetting as well. You can find instructions here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

When I am trying to send photos or documents to my ipad from my computer, does my computer say the device has either stopped responding or has been disconnected when my computer shows it is iocnnected and working fine?

Why do I get the message that the device has either stopped responding or has been disconnected when my computer shows it is connected and functioning ok ?
I was trying to send either photos or documents to my ipad via a usb cable conncted between my ipad and the HP computer.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

HT1459 Myipod touch has frozen! Will only show a USB cord pointing to "itunes" CD symbol. Computer says my device has malfunctioned. Tried to reset, but didnt help

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