HT1459 We recently bought a new HP all in one Pavelion computer, and once it was set up we downloaded my itunes. Now when I go to play a song from my library, an error message comes up saying: the song......could not be used because the file could not be
Since I have a new computer , I had to download my itunes to the new computer. Now I cannor listen to anything in my library. I get the message;: the song...could not be used becaue the original file could not be found. Would you like to locate it? Then gives me the option to loaacat it or cancel: Why is this happening??
you have to file the music file if you dont itunes cant play a file that does not exist. check the get info and look for the old music file on your old computer. Or do this http://support.apple.com/kb/ht4527.
Similar Messages
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i purchased an album and all of it downloaded except for one song. after a few auto attempts an error message comes up saying the file is corrupted. how do i get the song i paid for?
oh the error msg error= -100000I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
When trying to purchase an app an error message comes up saying the info I entered does not match my banking info. The odd thing is, the $1.00 hold is shown immediately on my credit card acct. , so I obviously did enter it correctly. Tried 5 times. Any suggestions
When trying to purchase an app an error message comes up saying the info I entered does not match my banking info. The odd thing is, the $1.00 hold is shown immediately on my credit card acct. , so I obviously did enter it correctly. Tried 5 times. Any suggestions
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When i try to open itunes, a message pops up saying "The file “iTunes Library” cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?." I have tried downloading the newest version of itunes but it still won't open. What should i do?
Update your copy of itunes to the current version.
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While trying to access my library in iTunes, I receive an error message; The requested URL was not found on this server. This only happens with my older songs, but not with the ones I have most recently added? Any thoughts?
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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Please answer my question quickly!!!
Hey radyslav,
There's an article that applies to your situation, I'd follow the steps within here:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Take care,
Delgadoh -
Can someone help me updating my ipad? is still running on version 4.3.3, i have deleted all its content I have restore to original settings and still cant update.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
Thats it. So help
This poor guy needs help. Somebody who knows what to do should help him. What a great Idea. I mean really totally solve the problem so he can go on along his merry way listening to his song he bought that won't download with the rest of the songs.
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I have a football game recorded on a DVD+R disc that I was trying to view on my MacBook using DVD Player. The video comes onto the screen, but immediately freezes, and then disappears. An error message comes up saying that DVD player unexpectedly quit. My MacBook operating system is Mac OS X, version 10.5.8. DVD Player is App version 5.0.3, framework version 5.0.7.
However, the DVD+R works on both my Dad's and my brother's laptops. My Dad's laptop is an iBook G4 with Mac OS X operating system, version 10.3.9. The DVD Player is version 4.0. My brother's laptop is a MacBook Pro with Mac OS X operating system, version 10.7.2. The DVD Player is App version 5500.26.1 and framework version 5.5.0. The DVD+R plays fine on their laptops, but will not play on mine.
AnthonyLao Bo,
yes, you can locate and copy a file from your HD to a USB key using UNIX commands. If you know the exact name of the file which you’re trying to locate, try this:
find / -iname filename -print
This command will search your entire internal disk for the particular filename. If you know that it’s within a particular user account, then you can save search time with this variation:
find /Users/username -iname filename -print
Either variation of this command will print all files found which have the given filename. Presuming that you’re able to identify the correct file, you can copy it to a USB key using the command
cp -p filename_returned_by_find /Volumes/USB_volume
If you’re not sure which volume name your USB key has, this command will show you what the possibilities are:
ls /Volumes
Please let me know if you have any trouble with these commands. -
when i try downloading adobe pro i am getting an error message that is saying: The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
Hi Kashmore,
Seems like the downloaded file was corrupt that could be because of either network restriction or the anti virus might have blocked it. My suggestion would be to try and download the product either by turning off the Antivirus or try a different network.
Cheers,
Kartikay Sharma -
Every time I try to sync my I phone to I tunes an error message comes up saying I do not have enough access to sync. How do I gain the access
While your iPhone is synching in iTunes, do the following:
1. Click on your iPhone's icon on the left.
2. Find and click on the "Tones" tab on the upper right of the iTunes display.
3. Choose the synch option you would like. -
Hi friends.
Ive downloaded the free trial version of Final cut pro x and its not working, an error message comes up saying: You can't use this version of the application ''final cut pro trial'' with this version of OS X You have OS X 10.8.5. it requires 10.9 or later, please can anyone Help.Just download Mavericks (10.9) its free and installed it (Mac App Store)
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I looked at my iphone 4 and I had two apps that needed to be updated. I pressed "Update All", but only one of them updated. The other, which is the HauteLook app, didn't, and has the little red 1 on my app store application. When I open the app store, it says it needs to be updated. When I press update or update all, the little bar shows up, then a message comes up saying "The item you tried to buy is no longer avaliable". I pressed ok, and it still says it has to be updated. I have opened the app and used it, so it's not broken. I have turned off my phone and turned it back on, and the notification that I need to update it is still there. I have tried restarting my phone, and it's still there. I have also tried plugging my phone into my computer to see if the update shows up iTunes, but it doesn't. I have had my phone for almost 2 years and this has never happened to me before. I did just recently get the IOS 6 update, but since having it, I have had to update apps and never got this message until now. If anyone has any idea how to fix this I would really appericate the help!
I suggest trying the update again after an hour or two. Sometimes, the notice that an update is available comes an hour or two before the developers actually sends the revised app out to be downloaded.
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When I want to get an app, an error message comes up saying I need 3.0 software update. How do I get my ipod updated in itunes, when itunes says my ipod is already updated?
OR if I cannot update to software 3.0, how can I find apps that will work just for my ipod touch?It sounds like you have a 1G iPod Touch, in which case you can only upgrade to iOS version 3.1. Here is a link to purchase the update.
http://support.apple.com/kb/HT2052
B-rock -
Firefox does not start. error message comes up saying firefox open.
Fire fox cannot be started as error message comes up saying Fire Fox is open and should be closed. I have shut down and restart computer several time and it still shows Firefox is open and running.I even uninstalled Firefox and re installed it still same problem cannot get Firefox.I need to get access to my book marks. How can I start Firefox and get my book marks? Please help. Thanks
Hello Jignesh.
This issue has been reported before by other users, and it turns out it's the effect of malware. In other words, your system is infected. To scan for malware, install, update and run these programs ''in this order''. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that ''not all programs detect the same malware''!
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php malwarebytes.org/mbam.php]
SuperAntispyware - [http://www.superantispyware.com/ superantispyware.com]
AdAware - [http://www.lavasoftusa.com/software/adaware/ lavasoftusa.com/software/adaware]
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html safer-networking.org/en/index.html]
Windows Defender - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx microsoft.com/windows/products/winfamily/defender/default.mspx]
Dr. Web Cureit - [http://www.freedrweb.com/cureit/ freedrweb.com/cureit]
If these don't find it or can't clear it, please tell me and I'll provide you with further assistance.
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