HT1476 I have tried to charge the phone via computer and main socket it does not start up even after sometime and remains unable to start up any ideas ?

Unable to charge I phone 4s remains dead , can I get a new battery installed ?

Yes still nothing, it was showing 50% then crashed out for no reason. Now nothing

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Hello. I recently bought an Iphone 5S. I tried to charge it with the original charger that came with the phone and it doesn´t work...The cable is good, I´m charging the phone via my PC. I read many answers posted here but no one helped me. Thanks in

Hello. I have a new Iphone 5S and the charger taht came with the phone doesn´t charge my Iphone. The cable is good because I´m charging the phone via my PC. I tried every recomendation posted here but none helped me...I live in Argentina and we don´t have local support here, I would´ve ask for a new one but it´s not an option here. Does anyone know what can I do? Thanks in advance. Regards.

I live in China as well and my iPhone5s is the model A1530 I bougth outside China. I have the same problem as Nikatnight with the iPhone while the iPad Air (wifi only) is working like a charm. It must be definitely something related to the carrier since I was abroad few days ago and everything worked well.
If you pay attention at the source of your maps, you'll discover they are provided by AutoNavi instead of TomTom and make them appear in chinese with their own border interpretation. Queries are only acceppted in Chinese (p.e. if I type in english "Los Angeles International Airport" it replies it cannot locate it)
I suppose everything will be fine when you'll be out of censorship....
Perhaps iOS Apple Maps are absolutely useless for expatriate in China.
Use Google Maps instead
BTW, I'm surprised how much Apple might prostrate towards hard power Governments.... No matter what, money are always on top!

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.

HT201364 since I updated my system to Mavericks my computer colour is always grey. I have tried to change the colour via system preference without any success. What should I do to so that my screen will be colourful?

since I updated my system to Mavericks my computer colour is always grey. I have tried to change the colour via system preference without any success. What should I do to so that my screen will be colourful?

Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

TS2771 My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

My daughters iPod touch does not turn on even after hooked up to charger for over 24 hours. Tried to hold the power button and home button at same time for 10 seconds and still did not turn on.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

When I try to open a new tab using the "+" on the toolbar, nothing happens. Even trying to use the cntl t to open a new tab does not work. To open a new tab, I must right click on a hyperlink. how can I correct this? Using Firefox 3.6.18

The Ask Toolbar is causing that in the Firefox 3.6.13+ versions. Uninstall that extension.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

Firefox does not stop loading even after the site is loaded and continues as if it is still loading. I have clocked it to 15 minutes, why?

Firefox does not stop loading even after the site is loaded and continues as if it is still loading. I have clocked it to 15 minutes, why? edit
Details

Sorry, I should distinguish between slow loading and manual reloading.
I understood your problem to be that Firefox never finished loading the page, i.e., some part of the page was loading too slowly.
By reloading, I meant Ctrl+r (or the reload button), to manually reload the page. You can disregard any cached files and reload all content fresh from the server by adding the Shift key, i.e., Ctrl+Shift+r (helpful when specific sites do not load correctly).
If the page is automatically reloading itself over and over, that sounds like a completely different problem.

I have a problem with the device does not accept 5 slot after work and survey content is not possible activation of the device and iTunes

I have a problem with the device does not accept 5 slot after work and survey content is not possible activation of the device and iTunes imei: 01******206
<Personal Information Edited by Host>

لدي جهاز ترقفت الشبكه ويعطي جاري البحث وتم تحديثه ولم يتم حل المشكلهة والان الجهاز لايقبل التنشيط والايتونز لايتعرف عليه امل تنشيطه 013619004986206

I did not use my computer yesterday, and now all of a sudden, Firework does not open at all after clicking on its icon or starting as a program. I did not download any upgrades or anything else, and I have Norton 360 v.3. What could be the problem, how ca

I did not use my computer yesterday, and now all of a sudden, Firework does not open at all after clicking on its icon or starting as a program. I did not download any upgrades or anything else, and I have Norton 360 version 3. I can open Internet Explorer, but that's not my default browser, so I have no problem with the Internet connection.
What could be the problem, how can I restore my browser without losing my bookmarks, settings, etc?
== Operating system ==
windows XP

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see [[Safe Mode]]. Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See [[Troubleshooting extensions and themes]] Update Firefox, see [[Updating Firefox]]

I cann't turn the zoom of in my iphone. It does not respond for three fingers tapping. and it hard to chose the icons and options because of this problem

i cann't turn the zoom off in my iphone. It does not respond for three fingers tapping.
and it is hard to chose the icons and options because of this problem
what can i do.

Hi osh17,
Thanks for using Apple Support Communities. You can turn off Accessibility features using a computer as well. That may be easier to do if Zoom is causing difficulty in using your device:
iTunes 11 for Windows: Accessibility features for iPod, iPhone, and iPad
http://support.apple.com/kb/PH12326
iTunes 11 for Mac: Accessibility features for iPod, iPhone, and iPad
http://support.apple.com/kb/PH12126
Cheers,
- Ari

Iphone 4s freezing at start up then shuts off and keeps restarting then repeating that process over and over. I have tried to reset the phone two different ways and still this problem occurs after I update it or turn off the phone.

yes the title says most of what is going on.
I recently reset my phone, losing all contacts and pictures. It was working fine, then after I updated it, it will not turn on completely.
It starts up with the apple logo
-goes to the ios 6 (please slide to open) screen
-then shuts off
-and repeats the process unless I shut the phone off manually
I have tried to hold the lock and the home button down to manually reset the phone
I have also tried reseting the phone completely previously, and I still have this problem.
Any ideas?
Thank you!!

I really don't have an answer for that one. I guess that while trying to get things working correctly, I would use the most basic monitor I had which in your case would be the Eizon using the Thunderbolt port and adaptor.
When you boot into Safe Mode the startup is quite slow, but you should get the Apple logo and then the spinning gear below it (release the SHIFT key when it appears.) Then after a little more time you should see a gray progress bar appear below the spinning gear. When that disappears the computer will startup to a login screen.

My iphone 3gs has a frozen screen; I have tried to reset the phone by holding the power button and the one at the bottom but still nothing! Help!

My phone still won't get off the frozen screen even when I try to force a reboot

Thank you Lawrence. that worked! I have another question for you as well. I just got this 6 Plus and it is already saying that I am nearing the end of my storage. My iCloud is apparently 20gb and I have 6gb left. I'm attaching a screen shot. Any thoughts on how I can make available some more storage?
I Also wanted to get an enhanced quality Speech voice Alex, but it is saying I don't have enough Memory (I think it says memory because I can't read the message fully). Lastly, in your opinion does Grayscale really improve battery life above and beyond what can be achieved by closing out all apps etc. Thank you.

My computer has been acting weird lately. Shuts itself off, the mouse goes off in all angles, does not go into sleep mode sometimes and instead shows on a gray screen definitions of words in 3" letters! Do I have a virus?

My computer has been acting weird lately. Shuts itself off, the mouse goes off in all directions, does not go into sleep mode sometimes, instead shows a gray screen with word definitions in large 3" letters that continuosly flows across the screen. Do I have a virus?

Doesn't really sound like a virus.
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
How many of these you can answer...
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab, are there a lot of Pageouts?

TS3899 Hi i have tried to sort this myself but to no avail i cannot for some reason forward mail everything else is ok i have tried to reset the phone can you help please

Hi I have tried to sort this myself but I am not having much luck.
I can receive mail but for some reason ( Imay have caused) Icannot send or forward mail can you help me please.
I am with BT Yahoo on windows 8.1 on my computer and mail is ok on my pc. Thank you in anticipation.

Try to disable the camera notification: http://support.apple.com/kb/TS1500
and make sure that Apple Mobile Device Service is active on your computer: http://support.apple.com/kb/TS1567

I purchased "Pages" from the iTunes, downloaded it and the app shows up on my computer - PC Windows XP - but I can't install it on my iPad. Have tried syncing it several times, says sync is complete, but it does not appear on my iPad.

I purchased "Pages" app from iTunes, downloaded it to computer where it shows up as an app, but although I have tried to sync it to my iPad many times, it won't appear as an app on my iPad.

connect your ipad to itunes and click on the ipad and go to its app tab on the list check if pages name is checked or not if not check it and try syncing again it will install the app

HT1476 I have tried to charge the phone via computer and main socket it does not start up even after sometime and remains unable to start up any ideas ?

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