HT1476 it just shows an apple sign and wont turn on?
I just recieved my new iphone5 and began to set it up, then once i finished set up it froze then turned off. Therefore I have put my phone on charge, but it just keeps flashing the apple logo and not turning on when I press the on/off buton its been about an hour now?
Hello there, ChareyJohnson.
The following iPhone Troubleshooting Assistant might help you get past the issue you're having with your new iPhone:
Apple - Support - iPhone - iPhone Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/phone
Since you haven't yet setup the phone, you can likely skip the "Close app" step.
This should help you get the phone up and running in no time.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
Similar Messages
-
My ipod classic wont start it only shows the apple sign and wont sync ? can anyone help
my ipod classic wont start it only shows the apple sign and wont sync ? can anyone help
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod won't turn on
http://support.apple.com/kb/TS1383
-Griff W. -
My iphone 5c is showing the apple logo and wont turn on at all or shut off
my iPhone 5c is not turning on it shows the apple logo and wont do anything I don't know what to do
Try restoring the phone using Recovery Mode
-
I don't know what to do. It is only showing the apple icon. I've tried turning it on and off and it just stays on the icon. It also wont connect to my computer so I can;t restore it like I have been told to do. So should I take it into an apple store? Or is it a lost cause..??
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
how can i reset my iphone? I chose to reset my settings and all I see now is the apple logo, but does't want to reset.
Try this reset ...
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, restore the device > iTunes: Restoring iOS software -
My phone wont turn on, its just stuck showing the apple logo and wont turn on
today i bought a brand new iphone 4 and i wasnt recieving a signal as my sim card hadnt updated yet so i tried to restard my iphone to see if that was the problem and instead of turning on it has stayed on the apple screen at the start!!!!
Brunolucy wrote:
One day my Iphone would not turn back on after I turned it off, now it is stuck with the apple logo on it. Also I have tried plugging it into 3 different computers now, and Itunes will not recognize it. Please help.
Try this:
http://www.youtube.com/watch?v=fiTcKMZfyfk -
Phone keeps flashing apple sign and wont turn on
when i have the phone plugged in all its doing is flashing the apple symbol. can someone tell me whats wrong with it?
http://support.apple.com/kb/HT1808
-
I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!
Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
I just got iPhone 5s and after a day when I open the notifications from the top that make the phone shows the apple sign and back to unlock what can I do as I reset all settings and nothing changed ??
So after looking a bit closer i have noticed that when i have the phone plugged into the computer it shows the songs but when i dont have it plugged in and i go so the song icon on the bottom of the music menu screen it says i have no songs!
-
My phone is always charged and always on but when i make or recieve a call it shuts down after 2 mins and just shows the apple icon and after another 2 mins will restart, any ideas what is wrong?
You may have to restore your phone to correct the problem.
-
how do i fix my phone it wont charge it will show the apple sign when i put it on the charger and it will show the apple sign and then it will shut right back off and it wont come on and i have the iphone 4s how do i fix my phone
Check the USB port and the USB cable for any kind of lint, debris or bent pins.
Try another, working USB cable.
If still no luck, get it checked by visiting an Authorized Apple Service Provider or contact Apple Support to get it serviced:
iPhone - Contact Support - Apple Support -
My Ipad stop working and is just showing the apple logo and right after that the ITunes logo , I connected it to my PC but it ask me to restore it. Is there any trick to do not loose all my pictures if I restore it?
Once the Device is in Recovery Mode... it is too late to save anything...
To minimise loss... after the successful Recovery... Restore from the most recent Backup...
See Restore from Backup here
http://support.apple.com/kb/ht1766 -
I have 5s and it shuts off and shows the apple sign and the goes back to normal?
I have 5s and it shuts off and shows the apple sign and the goes back to normal/Help please
Hello mpd412,
Thank you for the details of the issue you are experiencing with your iPhone 5s. I would be concerned too if my iPhone was unexpectedly powering off. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
When my iphone 3G dies, and i plug it in, it shows the apple sign but never turns on ???
help me! when my iphone 3G dies, and i plug it in, it shows the apple sign but never turns back on !!!!!!
When the phone shows only the Apple logo it usually indicates an issue with the system software that is preventing the phone from completing the boot sequence. This can be remedied by putting the phone into DFU mode and restoring the system software. This will remove all data and software from the phone and put a fresh set of system software on the phone, so hopefully you have a recent backup.
To put your iPhone/iPod into DFU mode:
1. Make sure the iPhone/iPod is connected to the computer
2. Hold down the sleep/wake button and home button at the same time for 8 seconds
3. Let go of the sleep/wake button and keep holding down the home button
4. If you are successful, a dialog box will pop up in iTunes stating that iTunes has detected an iPod/iPhone in recovery mode. Note that a successful DFU will result in a blank black screen on your iPhone/iPod.
5. Click OK, then click the restore button in iTunes.
After that you will be able to resync your data and be good to go.
Hope this helps. -
My ipod2 will not restart it just shows the apple sign
My ipod2 will not restart it just shows the apple sign
Try and force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.
Maybe you are looking for
-
Hello - I used a Sony DVD to burn 350 songs from my iTunes library to share with a friend. When I put the DVD into my friend's computer to rip those 350 songs, the 'import songs' button never appeared in the lower right hand corner of iTunes. Anybody
-
Imovie is freezing up my entire computer when it gets to generating thumbnails.
i have tried rebooting, but it won't let me close out of any other programs. is there any way to get out of this? thanks.
-
Opening cursor works in 8i but fails in 9i
I am writing a multithread application which uses proC to talk with Oracle. It works fine with 8i but it crashes with 9i. (Running with 8i library on one PC, but connects to 9i database on another PC) The same code is as below: The program crashes wi
-
i have created a web client that successfully connects to a webservice (using sun app server 8.1). however when we wrap this with apache (for url naming) it cannot find the service-ref jndi lookup in the code. has anyone else had this problem? im sur
-
Registered application is not active at the moment.
Two symtoms This happens with the Native Admin or any MSAD Shared Services admin. When in Shared Services - Right Click on Hyperion System 9 BI+ - the option to Assign Preference is not available Also when selecting the same project the following mes