HT1476 My iphone 4s doesn't charge at all. Via wall adapter, or usb regardless of cable). Always shows plug icon, never the lightning bolt.

My iphone 4s worked perfectly fine for 1 year. Then all of a sudden one day it quit charging. It does show the plug icon (regardless of how charged it is), but the battery percentage number keeps dropping. It drained completely and I took it to get repaired. They changed the battery, which gave me one more day. (long enough to back up my pictures and take a few screenshots showing this plug icon regardless of charge level.
I have tried 3 different cables, and have tried to charge my phone on two different computers. No results. I reset back to factory settings/ installed the newest system update. Still no results.
Please help.

Never overlook the simple, physical cause of a problem. It is too easy to go for "this is an advanced complex electronic device therefore the problem must be equally complicated"
Decades ago used to man a technical support phoneline. Loads of problems with external hard drives. The outstanding solution was "Is it plugged in? Is the power outlet switched on?".........

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When i charge my iphone it has the plug instead of the lightning bolt showing its fully charge but the percentage will stay the same or go down. when i plug it in it turns back on but turnes right back off because its at one percent and it keeps repeating

when i charge my iphone it has the plug instead of the lightning bolt showing its fully charge but the percentage will stay the same or go down. when i plug it in it turns back on but turnes right back off because its at one percent and it keeps repeating the process. if i just try to turn it on it loads the aoole logo the the lock screen then turnes right back off. please help!!! i have a cdma verizion iphone 4 if that matters

Bring your phone into Apple for battery diagnostics.

HT1222 my iphone 4g doesn't charge at all

Hi,
I have an iphone 4g, it was working without any hitches from the day i bought it, but all of a sudden today when i try to charge my phone it doesn't charge neither from pc or main switch board, i tried out the main switch board as well but nothing didn't change, even when i plug it to the pc itunes doesn't recognise the the phone, what's wrong with my phone please help me out.
I will appreciate if anyone could help me out as soon as possible!
Faithfully,
Shifan Sheik

Do a soft reset - Hold your Sleep Button and Home Button for more than 10secs until you see the Apple logo. After restarting, try charge it again.
If this does not work, do a Hard Reset - go to SETTINGS/GENERAL/RESET/RESET ALL SETTINGS. Try charge it again.

I have a iphone 4g and i've done plugged my original iphone charger and several other iphone chargers into my phone and they all keep saying " this accessory can not be supported" now when i put any charger into my iphone it doesn't charge at all

someone pleaaasseee help!!!!!

This will help you backup and restore the device. http://support.apple.com/kb/ht1766

My iphone is not charging even though the lightning bolt symbol comes on.

My iphone is plugged in and the lightning bolt symbol comes on, but the battery power does not go up. This is the first time I've had a problem. I have already tried two different cables, and it looks like it's charging but it doesn't.
Is there something I can do or do I probably need a new battery?

Did you check the docking connector for any kind of lint or debris?
Also try to reset the phone by holding the sleep and home button until the Apple logo comes back again.
If this doe not help, contact Apple to get it serviced or visit your next Apple Store: Apple - Support - Service Answer Center

My Iphone 4 won't charge at all

My Iphone 4 has stopped charging. It started when it had about 60% bettery, I plugged it in to the wall charger and the only thing it did was change the battery icon into a plug instead of a lightning bolt. After that it just kept losing battery until it died. Even when it's dead it'll respond to the charger and the red battery icon with the lightning bolt under it will appear to say it's charging but it won't charge at all nor turn on. I have tried different chords, outlets, even plugging it into my laptop. Before it died I tried the hard reset several times by pressing the home button and lock button at the same time, but nothing happened. Itunes recognized my phone when i plugged it in but it still wouldn't charge. I'd appreciate it if anyone could help me with this problem.

Get it serviced.

Is the lightning bolt symbol suppose to blink while the battery is charging on the iphone with new iOS7 Software?

After downloading the iOS7 software my battery was having MAJIOR issues. Issue #1 Phone does not keep charge, #2 my iphone no longer accepts a charge from wires that are 3rd party(meaning a lightning bolt charger that is not made by apple), #3 Once the phone reaches 100% i will sometimes keep it on the charger as I use it but as I am using the phone on the charger, the percent of the battery starts to decrease as if it was not on the charger. #4 The lighning bolt DOES NOT blink while charger and it does not disappear once the phone is fully charged so it looks like the phone is still charging. Can someone please tell me what I should do and is it normal for the lightning bolt to blink while charging and disapear once the charge is full??

Can you shutdown the computer (Mac I suppose), then do the SMC reset and after that a PRAM reset (without the iPhone connected, also disconnect all external devices).
SMC reset for computers with no removable battery:
1. Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
2. On the built-in keyboard, press the (left side) Shift-Control-Option(Alt) keys and the power button at the same time.
3. Release all the keys and the power button at the same time.
4. Press the power button to turn on the computer.
Test the iPhone (with all other external devices still disconnected), still the same issue? If yes,
do the PRAM reset:
1.Shut down the computer.
2.Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
3.Turn on the computer.
4.Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
5.Hold the keys down until the computer restarts and you hear the startup sound for the second time.
6.Release the keys.
Test the iPhone (with all other external devices still disconnected), still the same issue?
If yes, disconnect the iPhone and test if everything is ok with sevral external devices connected, if OK: It may be a failure in the iPhone.
If no, there maybe an issue with the USB of the mac. But: you have to test by starting in another account in which you onle start iTunes and no other programs. It might also be a software failure of a user program.

My phone iPhone 4S doesn't charge

My iPhone 4S doesn't charge unless I turn it off. I have tried using other cables which hasn't resolved the issue. It has no problem charging to 100% when it's off but it is very inconvenient to have to turn it off to charge the phone.

@mat8gt
No worries,try these ways.
1.Reboot your iPhone>>>>press the Home button and Power button at the same time for 10 seconds more or less.
2.Reset your iPhone as a new iPhone>>>>Setting--General--Reset--reset all the settings.

HT201412 my iPhone 4s doesn't charge. tried multiple cables. went to Apple (had genius appointment) store thinking that I may need battery replaced. Met with an abrupt assistance. She looked at receptacle where cable plugs in, declared it corroded

My iPhone 4S doesn't charge. I tried multiple connectors. I'm thinking my battery needs replacing. I had an appt today at the Genius bar. The Apple associate was a bit abrupt. She looked at the receptacle where the connector goes. Declared it corroded and offered to sell me a new phone. I said it doesn't look that bad and I believe it may be the battery and asked if there is way to test if it was my battery. She said "no", according to what I'm seeing the receptacle is damaged due to the corrosion I'm seeing.
I didn't have the time nor the patience to deal with her and left in disgust
I'm thinking about going to another Apple store to have it checked out.
Any thoughts on this matter?

Billstrop wrote:
{snip}
I'm thinking about going to another Apple store to have it checked out.
Any thoughts on this matter?
You can go anywhere you want. The notes about your previous visit and diagnosis will remain in Apple's records. Notes are attached to the serial number on the iPhone that was inspected.

My new iPhone 4 doesn't work at all

You are definitely not alone with your issues. I'm on my second iPhone 4 unit, and am still having the same problems. I've had proximity sensor insanity, battery draining after 8 hours of stand-by (NO USE, just sleeping) to the point that my phone goes into a coma and has to be plugged in to be revived, the grip of death dropping calls....
But the single most irritating and infuriating problem is the signal strength/reception fluctuation. I share a house with two iPhone 3Gs users, and I had an original silverback iphone until July 2010. They all work fantastically well with no issues when I'm at home (where I am just about 24/7, since I work from home). *_My new iPhone 4 doesn't work at all.*_. Signal strength is all over the place. I did a test where I sat watching the bars showing signal strength for five minutes. In that time, I saw it switch from E (edge?) with full bars to 3G with full bars to 3G with 1 bar to 2 bars to 4 bars to 1 bar to "Searching." Then back to 3G, with degradation of bars from 3 to none, then E network appears again, this time with full strength. This all with the phone sitting on a table, not being touched by human hands.
It seems that my iPhone is constantly switching actual physical networks, and as a result signal strength is all over the place from one 30 second period of time to the next. This drains the battery like crazy, and means that all incoming calls go to voicemail--usually without my phone ever ringing.
The 3G phones in my house work great. The 1st G iPhone I have had since the week it came out worked great (though its battery doesn't hold much of a charge anymore, after three years). On my new IP4, games are awesome. The videos and photos are amazingly clear and high quality, and editing on the phone is out of sight. iPhone Apps rule. MobileMe syncs my contacts quickly and easy. The only thing I love more than the iP4 features is my iPad--it rocks.
Everything works on my IP4 at home BUT THE ACTUAL TELEPHONE FUNCTIONS. This is unacceptable. In late August, after two weeks in which I had 4 minutes of phone use, the nice folks at the Apple store switched me to a new phone, no questions asked. The phone worked so much better, I could send texts and place calls most of the time (this was now the first part of September)...except that now that I was using my IP4 to make phone calls, I started having a problem with the proximity sensor during those calls. I'd be talking and my cheek would mute the phone, turn on speaker, open contacts and edit info (with gobbledygook), and of course, hang up on people.
So around Sept. 18 I was told by Apple phone support to update to iOS 4.2, restore as new, and do two complete power up and drain down cycles. This would fix the proximity sensor and any other issues.
Well, I would love to see if iOS 4.2 actually did fix the PS, but I can't get the signal strength to stabilize long enough to have an actual phone conversation. I'm back to watching the signal strength go up and down at random (with me touching/holding it carefully to avoid grip of death, and also when I leave phone on the table with screen lock off --no touching). It is back to switching between E network and 3G and varying strengths of wi-fi from my home network. This eats up battery from 100% to low enough to turn off in under 10 hours of standby (usually 6-7). Essentially, my IP4 is back to being unusable as a phone.
So I did another long, involved call to Apple tech support on 9/18. They tell me that I have to turn off wi-fi, turn off 3G, turn off push/fetch and notifications, shut all apps (no multi-tasking) and do everything but switch my phone to airplane mode--and see if the battery holds up for 24 hours in standby. If that didn't work, I should restore from new, but not load any contacts or network or data or anything--just leave it as it would be out of the box new.
As a test, I turned everything off as advised: 3G, wi-fi, push, etc. Now my battery life is back to normal, where I can have the IP4 on stand-by for up to two full days before needing a recharge. Fabulous. BUT IT'S NOT A SMART PHONE if I have to turn off 3G, turn off wireless, and not use email push and so forth.
I'm so frustrated I could scream. I'm quickly coming to the conclusion that there is a significant flaw in the new iPhone. Or perhaps it is just an issue for iPhone 4 users in areas where the signal strength is marginal, or where there are two types of overlapping network coverage (E and 3G in my case). I know that the networks themselves are in good condition--though I'm in a semi-rural area, the state capital is 4 miles away, and I know they have a new tower and good coverage for the politicians and power brokers around town. The phone coverage area I live in has Edge network in the south part of the network area and 3G in the north part, which is the state capital. I'm right in between. Could this be the problem? AT&T says no, it's Apple's fault.
Message was edited by: HighSierra

So what to do besides complain? Troubleshoot?
I just wonder if all of us who have had chronic signal strength and "Searching for network" issues that totally drain the battery might have something in common, despite being all over the world? I'm using wi-fi 95% of the time, and live in a semi-rural area with overlapping networks run by same carrier. Apple folks hinted that maybe in my area the network usage is nearing capacity (resulting in getting kicked off of 3G and down to E as new calls are placed that strain capacity). They also hinted there could be interference from mountains or other objects. But here's the thing--3G phones work fine, and my IP4 works fine when I'm away from home, usually in the capital city on strong 3G network. (When I say "works fine I mean the signal is good and calls go through, I haven't tested battery drain away from home yet).
I have to conclude that the problem is the IP4 itself--something about the hardware or the software (namely, the way it connects to the phone network) is horribly wrong. Other folks who live in urban areas or with strong networks that (likely) aren't over-utilized don't seem to have this issue. After reading through these pages, it also seems the wi-fi may be a major culprit in draining the battery and in varying signal strength (this is from Apple phone support, which said that varying signal strength and the constant pinging off the home wi-fi is creating a "power struggle" and keeping the phone constantly looking for the best connection option). Mind you, 3G iphones on the same home network have no problems whatsoever.
So while I'm not a technical expert, it seems like the problem HAS to lie in the differences in the way the IP4 connects to the cellular and/or wi-fi network. And since the connection/signal strength problem was "resolved" on my replacement phone, but then "broken" again by the software update of iOS 4.2, I'm leaning toward this being a software issue. I've offered to help Apple troubleshoot, and I'm trying to be patient--because the IP4 is a work of art and I've never had an issue with an Apple product before. But all they want me to do is restore, restore, reload, restore, and then drive 1 hour to the nearest Apple store (in Reno, NV) and get a new phone...and start the whole process over again. I don't have time for this, I need my phone back.
I'm this close to trading in my beautiful but flawed IP4 for a 3G. Maybe I should just get a new battery for my original iPhone from 2007?
I understand that Apple can't test for every possible variable of use all over the world, but they don't even seem to acknowledge that they have a problem with the IP4 that will not be resolved by replacing it with a new unit. They want me to believe it's a fluke, or it's just me...but I've been combing these threads and see a lot of people reporting the same issues I am--battery drain and wildly fluctuating signal strength issues, wi-fi problems, and dropped calls. Can't someone get on this? Because otherwise Apple is going to have to admit that their IP4 is not a good solution for people who live in areas of less than perfect signal strength or use wifi or whatever demonic combo I have in my home/work setting.
Or people will have to do what I have done--if you who want the cool IP4 non-phone features, you will have to dumb down your IP4 in order to have it be even moderately useful as *a phone.* For $599 I expected better.
My (temporary) workaround?
To spare the battery:
*Turn off wi-fi (which *****, because now I have to burn minutes when I'm at work using the email, downloads, safari, etc--and it's E network, so it's SLLOOOOOOOW)
*turn off push and fetch, have mail get new messages manually
*turn off data roaming
To keep the signal somewhat stable (making it easier to complete calls and spare battery)
*Turn off 3G (this leaves me on E network--fabulous, I had that with my 3 year old iPhone)
*grip IP4 between two fingers placed at the top of the phone, away from death zone. Tough for us lefty phone users.
*pray the free bumper will a) come soon and b) help. I'm not optimistic.
To keep proximity sensor from going nuts and dropping calls, muting, turning on speaker etc:
*use headset or bluetooth (unless you are also having one of the known bluetooth issues!)
*keep phone pressed to one ear and don't move it a millimeter. Don't shift sides, don't hold phone with your shoulder, just keep it to one ear and talk fast).
I'm about out of patience. I understand that lots of folks have and love their IP4s. I'd love to be one of those people. I'm open to suggestions and have spent many hours on phone with tech support, restoring my phone, reloading data and apps--there has to be a better way.
Sorry for the thread-jacking, but someone from Apple has got to be following these threads--help us!
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2nd Gen iPod Touch Doesn't Charge at all

2nd Gen iPod Touch Doesn't Charge at all, not on pc or mac or wall or anywhere. I need the information on it, last time it was backed up was 2 years ago,cracked glass and bad headphone jack. can Apple help me get my info out of it? it is out of warranty, can i pay to have it fully recovered as if it never died?

Try connecting it for a charging source for 24 hours.
Then try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then see if iTunes can see the iPod so you can get info from it
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store. They may or may not be able to get info from the iPod. It depends upon what is wrong
Apple Retail Store - Genius Bar

IPhone 4 will not charge at all

I've tried a variety of cables, wall adapters, plugging directly into the wall, a power-strip, and plugging into my computer via USB, and my iPhone 4 will not charge at all. I don't even get the charging symbol.
HELP!

Call AppleCare or make an appointment at an Apple store if there is one nearby.

Ipod classic 80gb doesn't charge in all accesories!!!

I've always charged my ipod in several speakers (bose, jbl, sony, etc) but now it doesn't charge at all! It only charges using my usb port.
But trying different speakers, docks, even wall adapters it only charges in some of them (quite a few actually), I also tried the same speakers with other ipods and they charged properly!
What can I do so my ipod starts charging again in every accesory I try???

mauricioflorez,
Did this same iPod Classic charge via these other accessories before, or have these accessories charged different iPod models you've had in the past?
The only way to ensure your particular iPod will charge using another accessory would be to verify that accessory is compatible with that particular iPod model. Most vendors are good about listing compatible iPod models on the device's box or on the vendor's website.
It could be that some of these accessories in question are not optimized for use with your iPod Classic, especially if other accessories do work including the ones that shipped with the iPod originally. I would try contacting the vendor of the accessory to verify compatibility.
Hope this helps,
Raleigh

My ipod doesn't turn on and doesn't charge at all.what will i do?can i replace that for free?i just used it for 7 months

my ipod doesn't turn on and doesn't charge at all.what will i do?can i replace that for free?i just used it for 7 months..hope you can help me

See http://support.apple.com/kb/TS3281. I had the same problem, but solved it by holding down the home button and the on/off button for 10 seconds. If you are lucky, that will work for you as well!

IPad doesn't charge at ALL

Hey! I only used my iPad once and now It just doesn't charge at all! I plugged in to the wall fora a day and it never turned on! Then I plugged it again for 24 hours and it only charged to the 20 %. I don't know why this is happening! Plus I bought a Mac a year ago and it had problems too just two months after I bought it! I don't know what is happening with Apple products or if it's only my bad luck.

There is either a problem with the power adaptor or with your iPad.
Do you live near an Apple Store?
If so, make an appointment and take your iPad and the power adaptor with you. All package contents are included with the iPad's warranty.

HT1476 My iphone 4s doesn't charge at all. Via wall adapter, or usb regardless of cable). Always shows plug icon, never the lightning bolt.

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