HT1476 My Iphone5 wont charge from the mains or USB. What should I do?

I got my Iphone5 as a christmas present and already it will not charge. I tried charging it from the mains and USB port, so I decided to buy a new cable. Even now with the new cable my phone still will not charge! What can I do about this?

You should make an appointment at the genius bar of your local Apple Store and have it evaluated.

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  • HELP! My 3GS wont charge from the mains or be recognised by my computer?!

    Hi,
    So Im having some similar problems with my Iphone 3GS (16g, white) Literally this afternoon, I noticed it needed a charge, so I tried plugging it into the usual wall socket in which I use, I then noticed it hadnt started its charge. So I moved it to another power point in my house and luckily it charged, so I left it for an hour to charge up and then took it off charge and continued to use it as normal. A few hours later, just before I head out to work I go to top up the charge as I am going to be out for a while. I plug it into numerous sockets in the house and absolutely nothing happens, it dosent recognise the charger. So I decide to try hooking it up to my laptop, I plug it into the usb and instead of the usual itunes startup and sync it does windows displays a bubble saying 'unknown device' and then another one afterwards saying something along the lines of 'the device has malfunctioned'. I try turning it off and on again, I have even tried the reboot/reset thing holding sleep and the home button but again it will not charge or be recognised by my laptop.
    I know its not a problem with the power lead as I have turned the phone off and inserted the lead and the phone recognises it by bringing up the apple logo from the black off screen and turning the device on but it will not charge from there at all.
    Any help at all??? Ive literally only had it 5 months, I very rarely plug it into my computer probably once a monthish...I dont know what to do?
    Help?!

    Im having the same problem as well... Mine is doing it shortly after updating it to 4.0 software... mine charges fine but no connection to the comp is being picked up... I posted a thread last nyt... iphone not being recognized by computer if u wanna have a read but we are having similar probs... Im sooo p.o!!!

  • TS3274 My Ipad 1 wont charge from the mains

    See above.

    Could be a failed cable or charger. Take it to an Apple Store for evaluation.
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
     Cheers, Tom

  • I have an iPod Nano with just the USB charger. Is it safe to plug this into a Kindle power adaptor to charge from the mains or will I need to buy the Apple one?

    I have an iPod Nano with just the USB charger. Is it safe to plug this into my Kindle power adaptor to charge from the mains or will I need to buy the Apple one?

    Hi,
    Try resetting your iPod:  http://support.apple.com/kb/HT1430. 
    If that doesn't work, try restoring it:  http://support.apple.com/kb/ht1414. 
    If all else fails, you will have to place your iPod in Recovery Mode:  http://support.apple.com/kb/HT1808. 
    Hope this helps! 
    ---likeabird---

  • When i want to download the new version of iPhoto, i get this message : You can not update this software since you do not have the main version. What should i do ?

    HI,
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    IPhoto was already on my MacBook Pro when i bought it.
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    Thierry

    Welcome to Apple Support Communities
    Open App Store > Purchases, and see if iPhoto app is listed. If not, unhide it > http://support.apple.com/kb/HT4928 Apart from that, check that iPhoto is in Applications folder. If not, put it in this folder.
    If nothing works, remove iPhoto, open App Store > Purchases, and install iPhoto free of charge

  • I have deleted the speed dial from the browser unfortunately, so what should i do to get it back

    i have deleted the speed dial from the browser unfortunately, so what should i do to get it back . please get me the solution as soon as possible

    The Speed Dial extension is available for download here:
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  • I can't install Flash Builder from the Web Premium suite, what should I do?

    I just downloaded the Adobe Creative suite 5.5 Web Premium and am about to install the program but notice a note next to the Adobe Flash Builder program... it explains that my system doesn't have the requirements needed for this program. I checked and it explains further details stating that I need to have a • Mac OS X v10.5.6–10.6 and I doubled check which version I have and it's OS X 10.5.8. Doesn't this actually mean that it does meet the requirements?
    Please advise as to what can be done to be able to download this specific program.
    Thanks,
         Sarah-Kay

    ok,
    so for the memory:      it's 4 GB 1067 MHz DDR3 and when I click to 
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    Le 12-02-28 à 17:35, Jeff A Wright a écrit :
    Re: I can't install Flash Builder from the Web Premium suite, what 
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    created by Jeff A Wright in Downloading, Installing, Setting Up - 
    View the full discussion
    We do still need more information such as how much memory you have, 
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    requirements.  The system requirements for Web Premium can be found 
    at http://www.adobe.com/products/creativesuite/web/tech-
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    >
    Also you can find this information within your System Profiler.  The 
    easiest way to access the system profiler is to go to the Apple Menu 
    and select About this Mac.  Once selected clicking on the more info 
    button will launch the System Profiler.
    Replies to this message go to everyone subscribed to this thread, 
    not directly to the person who posted the message. To post a reply, 
    either reply to this email or visit the message page: [http://forums.adobe.com/message/4235635#4235635
    To unsubscribe from this thread, please visit the message page at [http://forums.adobe.com/message/4235635#4235635
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  • HT1476 my iphone wont charge from a wall charger or usb what can i do

    My phone wont charge at all. I let it go all the way done and still nothing. i held the off button and the home button nothing i need help

    Try different working USB Cable. Clean iPhone charging port with clean toothbrush and small amount of Isopropyl Alcohol.

  • HT1476 My battery wont charge instead the battery gets drained

    I recently bought the iphone 5 in November and ever since it has had problems with the battery, As most people have. Recently my battery has gone down quicker and quicker. Now for some reason my battery wont charge at all. when connecting to the charger the phone delays in recognising it and when it is removed it still says its charging. Now when it is charging it does not charge but drain the battery faster. I have tried buying a new charger, using older charges. I have updated the phone and nothing. I dont know what to do.

    Make a Genius Bar appointment at your nearest Apple Store.

  • My photos are not restoring from my iCloud Backup !, My photos are not restoring from the iCloud Backup! What should I do to make it alright ? Please help !

    How can I restore the photos which I restored in my iCloud Backup ?
    Does not restore ! Just remaims idle !
    Pls help !

    I fixed this issue after a lot of time and pain (see below)
    Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
    https://discussions.apple.com/message/18829957#18829957
    https://discussions.apple.com/message/17988389#17988389
    https://discussions.apple.com/message/17887940#17887940
    https://discussions.apple.com/message/18811914#18811914
    https://discussions.apple.com/message/18688593#18688593
    https://discussions.apple.com/message/19426061#19426061
    https://discussions.apple.com/message/19203831#19203831
    https://discussions.apple.com/message/18390030#18390030
    I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
    However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
    What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
    Things I tried that DID NOT work
    1) Erase all settings and attempt to restore again from scratch (four times)
    2) Tried the restore from a different WiFi network (once)
    3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
    4) Tried the restore from an Apple store WiFi network (once)
    5) Tried the restore from a previous iCloud backup (twice)
    6) Had Apple replace the iPhone 4 (once)
    With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
    Thing I tried that DID work
    1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
    2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
    2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
    3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
    Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue.

  • Just got an iPod Touch and some of the artwork doesn't show up on my iPod.  It seems that a lot of them are from the iTunes store. What should I do?

    .

    A lot of what are from the iTunes Store?
    Your post doesn't make much sense really. Where did you get the songs from?
    If you purchased them from the iTunes Store, then the artwork should have come with the song when you downloaded it.
    But since you have not specifically stated that you have purchased from the Store, my question is have you downloaded songs from a different store or from yet another source? If so, did that source undertake to provide artwork?
    Have you imported these songs from your own CDs?
    MP3 files from other sources, such as (legally obtained) downloads from artist websites etc. do not always have artwork imbedded in them.
    Amazon MP3 songs do have the artwork embedded. I assume other MP3 stores also provide the artwork. But then, assumptions are not always correct.
    Songs that you import from your CDs do not have the artwork embedded in the CD version. The artwork is obtained for you by iTunes - if you have the setting turned on (see in iTunes, Edit/Preferences/General>>When you import a CD>>automatically download missing artwork) In this situation, if artwork is not supplied, it may be because iTunes doesn't have (legal) access to that artwork. In other words, they don't sell the album, so are unable to supply the artwork. In that case, a simple Google of the album should find the artwork which you can then copy into the album in iTunes.
    As a last resort, I use my printer's in-built scanner to scan my CD cover and then paste that into the album's artwork box.
    If I haven't answered your question, it's because you haven't supplied enough information.
    Message was edited by: the fiend

  • HT1476 myi  phone 5 wont charge or turn on, it was working fine yesterday but today it just wont charge and has a black screen. what should i do?

    my i phone 5 wont turn on or charge?

    First thing to try, press and hold both the home and lock buttons until you see the apple logo on the screen, about 10 seconds.

  • When I touch an application, no matter what it is, it opens quickly and then closes and goes back to the main screen. What should I do?

    Basically what I said before. I will touch the Words with Friends app, just for an example, and it will open and quickly close. Same goes for everything else. Birds, Facebook, Music, Books, etc. Any thoughts?

    - A reset usuallu cures the problem:
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  • I got an ipod shufle last week, now it wont work anymore, the butons dont work what should i do?

    please help

    Make sure the buttons have not been locked. See page 21 of your iPod's User Guide for more information on how to lock and unlock the iPod's button.
    http://manuals.info.apple.com/en_US/iPod_shuffle_4thgen_User_Guide.pdf
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  • Iphone 6 wont charge from macbook pro

    Hello, i usually charge my iPhone 6 from my Mid 2012 13" MacBook Pro, lately the phone just wont charge from the macbook, i tried different cables but it still wont work.
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    iPhones require their own charger which came with it because the computers' USB ports do not supply enough power to charge the phone's battery.

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