HT1476 my ipod is properly connected to the computer but it wont charge. what can i do?

it wont charge i plugged it in all of my USB ports but it wont work. i really need it . Can someone help???????

- See:       
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Inspect the dock connector for bend or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • My ipod touch is connected to the computer but itunes is not recognizing it. help please !

    My ipod touch is connected to the computer but itunes is not recognizing it. I need help please. I've tried restarting both my ipod & the computer and also unistalling itunes and loading it again, nothing is working.

    Assuming you have a PC, start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Hey i just brought a ipod 8gb and it wont connect to the computer but it will charge on it how do i get it connected??

    Hey i just brought an ipod 8gb nano and it wont connect to the computer but it will charge on it how do i make it read the computer??

    Hello CATTY101
    Check out the article below to troubleshoot issues with your iPod not seen in iTunes as it may relate to a driver is installed or you may need to remove and reinstall iTunes.
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    Regards,
    -Norm G.

  • My ipod charger wont work uve pluged it into the computer but it wont charge or let me down load any ideas?

    my ipod charger wont work uve pluged it into the computer but it wont charge or let me down load any ideas?

    Try here:
    iPod touch: Hardware troubleshooting
    iOS: Not responding or does not turn on

  • My ipod will not sync with the computer, but it will charge?

    My ipod will not sync with the computer bt it will charge.. the ipod doesnt come up with "do not disconnect" anymore.. i have been puting music on it for the last week and all of a suden i cnt put music on anymore.. Whats the problem?

    If the ipod is no longer being seen by your computer, please try the following troubleshooting steps located on this website.
    http://docs.info.apple.com/article.html?artnum=61711

  • MY IPOD IS NOT CONNECTING TO THE COMPUTER BUT IT CHARGES

    everytime i connect my iPod to the computer a massage appers says that there are problems with the apple mobile device service is not started. how can i fix that?

    Try here:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • My ipod connects to the computer but will not charge, can you help?

    My ipod will not charge. I have tried charging via the mains and via the computer. The computer recognises it but it still won't charge. Any ideas as to what the problem might be?

    See the not-charging topic of:
    iPod touch: Hardware troubleshooting
    Another charging source?
    Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
    Time for an appointment at the Genius Bar of an Apple store.

  • HT1212 My sons I pod is disabled and he doesn't remember his password. I have the i pod connected to the computer but don't know what to do from here. Please help

    help with my questions above

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If you previous synced to the computer then you may be able to recovery use of the iPod without erasing the iPod by following the instructions here:
    Disabled Recovery-must use syncing computer.

  • My iPod is connected to my computer. The iPod registers that it is connected to the computer, but iTunes and my computer do not register that my iPod is connected. I have tried to update and re-install but nothing is working. Can anyone help me out please

    So I am trying to connect my ipod to my itunes So I can transfer music from CDS I have on to my ipod...The ipod says it's connected to the computer,But itunes and my conputer do not register my ipod is connected...I have trierd to update and reintalinng it and still not working...Anyone wanna help me please

    tmplHi pranoop,
    If you are having an issue with your iPod touch not being recognized by iTunes when connected to your Windows computer, I would suggest that you troubleshoot using the steps in this article - 
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Sincerely,
    Brett L 

  • My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

    My ipod touch is connected to the wifi but when I get on safari it says "cannot open page because not connected to internet." SOMEONE PLEASE HELP!!!!

    - Reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off and then back on your router.
    - Reset network settings on the iPod: Settings>General>Reset>Reset Network settings
    - The troubleshjooting here:
    iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections

  • My ipod touch 4 generation wont charger or connect to my computer but it will charge using a wall charger. The battery was dead so I plugged it in to the Computer and it charged it enough to come on and now that it is on, it wont charger or register.

    My ipod touch 4 generation wont charger or connect to my computer but it will charge using a wall charger. The battery was dead so I plugged it in to the Computer and it charged it enough to come on and now that it is on, it wont charger or register. My sister has the same ipod as me and has no problems charging hers on our computer. Please Help me!!

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

    hi - i have an ipod and when i connect to my pc and try to update the software, its says that cannot update as im not connected to the internet even though i am. what can i do?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it connects again?

    My iPod (first generation) cannot connect to the app store nor iTunes. What can I do so that it can connect and I can install apps or music once more? Also, when I go on the internet and try to search solutions, it freezes and I have to hold the power button for 20 seconds for it to go to lock screen. Any solutions?

    Safari does work, right?
    Can't connect to the iTunes Store
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
    It appears you have the original, 1G, iPod, You can update as far as 3.1.3 here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)       
    https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
    Identifying iPod models

  • My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

    My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

    Hey there Kellee,
    It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Start with these three steps, and there are more in the article if you need them.
    1. Update iTunes
    Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
    2. Check the USB cable
    Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
    USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
    3. Verify that Apple Mobile Device Support is installed
    iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
    Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
    Reinstall iTunes for Windows XP
    Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
    If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • HT1320 My Ipod classic is frozen with the "do not disconnect" logo on what can I do to un freeze it?

    Hi my ipod classic is frozen with the "Do Not Disconnect" sign on what can I do to unfreeze it ?

    I plugged my ipod video into my xBox 360 and
    disconnected it. My ipod froze with the do not
    disconnect sign on it, i tried to unfreeze it(I read
    the support section) but it won't do
    anything.
    Dell Optiplex
    GX1p   Windows XP  
    This happened to me aswell, but it happened to me when I plugged it into the PC but same problem. what you have to do is move the 'Hold Switch' to put it on hold and then move it back again and then hold both the 'Menu button' and button in the middle of the click wheel. then it will turn off and then come up with the Apple logo and then it will work fine and you can try again. (P.S: If it doesnt show the Apple logo just try pressing any button
      Windows XP  

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