HT1476 My phone went completely dead. It has been charging for 2 hours and is still completely dead.

Will I need a new battery? The phone is 3 months old.

Try a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.
If that doesn't help, try to restore your iPad:
http://support.apple.com/kb/HT1414

Similar Messages

  • My ipad ran out of battery and has been charging for an hour and won't turn on

    my ipad ran out of battery and has been charging for an hour and won't turn on, it shows the charging from flat sign and nothing happens, please help, ive tried home and power

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • My iphone5c shut off while in use and has been off for 2 hours but is still hot

    My iphone 5c shu off while in use and has been off for 2 hours and is still hot

    Hello there, Steve.
    The following Knowledge Base article links to some very useful articles regarding temperature on your iOS device:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Particularly:
    iPhone acceptable temperatures
    iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures
    Keeping the original iPhone within acceptable temperatures
    If you find that moving it to a cooler location doesn't help resolve the issue then:
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • My iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now.

    my iphone randomly shut off today and wont turn back on, what do i do? it has been charging for 2 hours now

    Try a reset ..
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

  • My iPhone 4 has been dead for 24 hours and it has been charging for 12 hours. I have tried holding the home and lock button down but it still has the black screen, what is wrong with it? It just randomly died on means won't turn back on

    My iPhone 4 has been dead for 24 hours and I've been charging it for 12 hours and it still won't turn on. I have tried holding the lock button and home button down, even connected it to computer but nothing's happening, it randomly died on me.

    Hi Lauren,
    When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    - Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    - Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    - Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    - After at least 15 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    - If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    - Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
    restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    - If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks,
    Matt M.

  • Nano has been updating for eight hours and counting...

    I started to update my Nano over eight hours ago and it's still not done...it's the latest update and I figured I'd better do it. The first time I tried to update it, I got an 'unknown error' message, then tried again. Is the update just not working and if so, would it be bad to disconnect the iPod if it never finishes updating? iTunes does not display the iPod under 'Devices'. This is the first time I've tried to update my iPod. It doesn't normally take this long to update, right?

    hi
    i had the same problem with my nano i think it is something to do with the actual update and not the nano's. what i did to make it stop was when you plug your ipod in the computer when the update flashes up dont accept. add music and artwork or whatever you need to put on the ipod and then click on devices where the ipod should be and on the front page click update and after a minute or two mine updated and worked. maybe a lucky coqincisdence but if it dont work just keep on trying.
    hope it works

  • My 3G has been discharging for an hour.

    While I was on my way home my battery died and the discharging screen (the black screen with the spinning white bars) has been showing for an hour and when I connect the phone to my computer to charge it I'm getting error 0xE8000065. I have no clue what to do, no clue what to search for. Anyone have this problem before or know how to fix it?

    Welcome to the discussions,
    can you charge your phone using the adapter? If so, make sure to charge it for at least 10 min. before you connect again to your computer, if needed in recovery mode: http://support.apple.com/kb/HT1808
    More troubleshooting on your error message can be found here: http://support.apple.com/kb/TS3221

  • My power button has been broke for a while and now i cannot turn my phone on, any suggestions ?

    my power button has been broke for a while and now i cannot turn my phone on, any suggestions ?

    If the battery was completely dead it may take some time to get it going.
    Leave it pluggen into a wall jack for about 15 minutes then check back.
    If not, you will need to make a Genius Bar appointment or contact Apple for a repair.

  • I need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

    i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)

    Do you see a lightning bolt near the battery , Battery is charging (supposedly(  IF  not return to where  you purchased it  (also make sure that the charger is on)  if still not charging with lighting bolt bring it back

  • My iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

    my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

    Hey p0507!
    Here is an article that addresses your error message, and can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My IPhone has been charged for at least 3 hours still showing the low battery icon and not turning on, normally when my phone is in low battery it will automatically pop up the apple icon but now it's not turning on :( someone pleaseeeee help me!

    My IPhone has been charged for at least 3 hours still showing the low battery icon and not turning on, normally when my phone is in low battery it will automatically pop up the apple icon but now it's not turning on someone pleaseeeee help me! Thanks!

    Hi Windy08,
    If you are having an issue with charging your iPhone, you may want to start your troubleshooting with the steps in this article -
    If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • HT1657 Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.

    I had the same problem.  Movie never completely finished downloading so we went to bed.   Next day, no movie. Credit card was charged.  Question now is where is my refund....

  • My iPad 1st generation, has been charging for days......

    My iPad 1st generation, has been charging for days and still shows dead battery... Tried to restore (which I was able to do in the past and was successful)  and received an error saying something went wrong can not restore and went back to showing dead battery again.    The battery is not dead... Any suggestions?

    "The battery is not dead"
    How did you ascertin that?

  • My iPad has been syncing for 18   hours since I am trying to do the iCloud thing.  What happens if I stop the back up process? Getting tired of waiting for it to get done.  Could this be caused by the fact that I have 5gb of photos on the iPad ?

    My  iPad has been syncing for 18 hours / back up process since I tried to work with the iCloud.  Some items ie., contacts are synced to my new iPhone 4si and also books from the app store and also kindle stuff is okay.  No photos yet.  iPad has 5 gb of photos on it.  What happens if I stop the back up/sync process before it completes? Does it mess up my iPad??? Thanks

    Delete your old Firefox Profile and create new one
    *http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
    Backup and Restore your profile data's
    *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
    *http://kb.mozillazine.org/Profile_backup

  • Songs purchased through iTunes on iPhone 4 get download error and will not load.  Account has been charged for the purchase.

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

    I purchased an album through iTunes on my iPhone 4, and my PayPal account has been charged for the entire album.  However, all but 2 songs would download to my phone.  The other 2 have a download error.  Any suggestions on how to fix the error, or to get a refund for the songs that I can't get?

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