HT1483 Ipod froze. How to get over the problem and bring it back?

Ipod froze and not responding. How to get over this problem and bring back the Ipod ?

Go to the  menu/About This Mac - what OS version shows there?
Do a backup, preferably 2 separate ones on 2 separate drives.
Revert to a Previous OS X
Revert to Snow Leopard
If you do revert, I'd use Setup Assistant to restore your data. This process takes a while, so do it when you won't need the computer for several hours, based on my experience.

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