HT1491 cannot make purchase using balance

I have a balance of $40 in my account. Trying to purchase an app for $39.99. When I attempt to finalize purchase I'm asked for a cc number because it doesn't think there is enough money in my account. HELP!!!

You are probably not accounting for sales taxes, which in most states in the US, where I'm guessing you are, will push the cost well over $40. You'll need to provide a credit card or another iTunes card to purchase that app.
Regards.

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