HT1491 Download error on iphone 5

I have over 40 songs currently attempting to download to iphone and it will not. keep getting an error saying to try again. i have an active, strong wifi connection and it still will not download.
HELP

Hello there, Momma-Mangia.
When there are issues with downloading content to your iOS device there are a few things you can try. The first is refreshing the applications you are using with the information from this Knowledge Base article:
iOS: Understanding multitasking
http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
If you continue to have issues with being unable to download it could be your connection to your w-fi. This article offers a checklist of things to check to go over, just to make sure:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

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I have an iPhone 3GS running 3.1.2 software. I purchased Mad Men season 3 and it started the download. It downloaded 3 episodes before I was able to sync with itunes and now itunes is downloading the remaining episodes.
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The 3 episodes that were downloaded on the iPhone, freeze and play a high pitched squeal approximately 75% of the way into each episode. The elapsed time meter is still moving forward while this happens, so it's not as it stopped playing. It's incredibly frustrating. To further complicate the issue, the episodes that were ultimately downloaded via iTunes, play fine all the way through.
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The only way that worked for me was deleting the songs in iTunes (both iCloud and Mac while keeping the files). Then updating iTunes Match. Next, drag and drop the album back to iTunes and update Match.
Next, on iPhone, the only way that worked to download them is to actually playback each song in the album NOT "download all" button or even individual download button. If I use the buttons, it downloads part of the song then I get the error message or it stops midway and you can't delete the song from the download queue. Again, the only way that worked for my iPhone was to playback each song without skipping any of them and they easily downloaded on my phone. Hope this helps
PS: The check downloads on iTunes did nothing to me as it never showed the iOS queue items, only my undownloaded purchases from iTunes Store.

ITunes Match song download error on iPhone

All songs matched or uploaded sucessfully.
I've tried to download just 1 playlist after enabling match on my iPhone 4, but 3 songs are stuck in download queue in iTunes (phone).
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When I tap the progress bar shoots up really fast then at processing they fail.
Anyone any ideas?

The only way that worked for me was deleting the songs in iTunes (both iCloud and Mac while keeping the files). Then updating iTunes Match. Next, drag and drop the album back to iTunes and update Match.
Next, on iPhone, the only way that worked to download them is to actually playback each song in the album NOT "download all" button or even individual download button. If I use the buttons, it downloads part of the song then I get the error message or it stops midway and you can't delete the song from the download queue. Again, the only way that worked for my iPhone was to playback each song without skipping any of them and they easily downloaded on my phone. Hope this helps
PS: The check downloads on iTunes did nothing to me as it never showed the iOS queue items, only my undownloaded purchases from iTunes Store.

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I purchased an album from iTunes on my iPhone4s. It won't downland. I keep getting an error message. WHY???

If you haven't already done so then try the 'standard' troubleshooting :
- log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back and see if it then works
- disconnect and reconnect to your network
- do a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear (you won't lose any content, it's the equivalent of a reboot).
- close the iTunes store app via the multotasking bar and see if it works when you re-open it : double-click the home button to open the taskbar, and then swipe or drag the iTunes store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.

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Hi,
I experienced the same issue as you have. What worked for me is the following:
Go to iTunes store on your iPad. Under Downloads (the icon to the bottom right) you should see the episode that is causing you the issue. Delete this episode (swipe to left). Then retry. This worked for me.
The workaround is far from ideal and Apple needs to find a solution for this as you are not the only one who reported this issue.
Regards
CO

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i started to download a song on my iphone and it said 'downloading error tap to retry'. i never tapped it but i was just wondering does it still use my data?

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http://support.apple.com/kb/TS3694#error1
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Hello Bdev15,
I would be concerned too if the songs I purchased from iTunes were not downloading to my iPhone. You have taken some great troubleshooting steps already, and thank you for providing the details of the steps you too. I have a few additional suggestions to get it downloaded to your iPhone.
First, I recommend checking to see if the download was interrupted:
If your download was interrupted using your iPhone, iPad, or iPod touch
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Enter your account name and password if prompted.
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iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If the songs still do not download, next I recommend downloading the songs when connected to another network. For example, if you are using the cellular network, you could switch to Wi-Fi, or you could try an alternate Wi-Fi network. Follow the steps in the section titled "iPhone, iPad, or iPod touch > Music" in the article below to download the songs:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you are still not able to download the songs, you can report an issue with these purchases using the steps in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best,
Sheila M.

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HT1491 Download error on iphone 5

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