HT1491 Forget security question can log in account

Forget security question can not purchase apps.how to recover the answer

Hi Shanti,
Thanks for your reply.
I have already done everything to configure self-management. But when I search for a user in Useradmin I  am not finding the place where I will maintain Security question and answer. More over when I am resetting a password it is allowing me to reset that without asking security question.
Thanks

Similar Messages

  • I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.  Sincerely

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
    Sincerely

    Welcome to the user to User Technical Support Forum provided by Apple.
    cuneytsarvazlar wrote:
    .. I forget security question's ...
    For Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107928)

  • I forget security questions , please can you send it on my email

    I forget security questions , please can you send it on my email

    Hello,
    This is a public community and is not answered by Apple emloyees.
    But I can tell you that you will need to call Apple to get this taken care of unless you have a recovery email adress on your account.
    To go through the recovery email process click here.
    To contact Apple support click here.
    Regards,
    Jake

  • HT5312 I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping. Sincerely

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.
    Sincerely 

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (80897)

  • Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?

    Hi. Im trying to access my itunes account through my phone and its telling me to answer security questions to verify my account. I cannot remember my passwords for the 2 questions. Is there a place online that i can reset those?

    Hello AndiHouse,
    Thank you for using Apple Support Communities!
    According to this article, Rescue email address and how to reset Apple ID security questions http://support.apple.com/kb/HT5312:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Click the link above, and contact the iTunes Store support team directly for assistance with resetting your security questions.
    All the very best,
    Sterling

  • I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help

    I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5622 How do I purchase something if I can't remember my security questions and my rescue account no long exists?

    How do I purchase something if I can't remember my security questions and my rescue account no longer exists?

    If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201303 My account is locked I forget security questions

    My account is locked I forget security questions and u tell me wait 8 h and i want Change questions and answers

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT201303 I forget security question

    I forget security question in my account

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT5312 i'm forget security questions my apple id

    i'm forget security questions my apple id

    Please help
    I can not reset your security question my account does not appear on the option to reset the security question by email

  • TS2446 I Forget security Questions

    I Forget security Questions,Please help me

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • I forgot my security questions can you please help me?

    i forgot my security question can you please help me?

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT5312 I forget security question's

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.  Sincerely

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • I forget security question's

    I didn't purchase anything with my iTunes account because I forget security question's replies I want your helping.

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Nobody on these boards can reset them for you.
    (92090)

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