HT1491 had a reversed charge on paypal. now I want to download a app on my iphone and it won't let me.
I had a something from iTunes that wasn't my charge. I had the charges reversed on paypal. Now I can't download an app on my iPhone bacause it says my billing is not right. I have updated my billing info on iTunes, but that didn't work and I can't figure out what to do now.
You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
Hope I can help!
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Thanksyou may delete this discussion. I fixed the issue
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While I was ready to purchase , the store ask me to answer my security questions.
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Hi,I want to buy some apps today.
While I was ready to purchase , the store ask me to answer my security questions.
But I had already forgot my answer !
Now I can't purchase any app, help ! Thanks!The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use
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