HT1491 How can I change answer to security questions?

I tried to purchase apps on my new ipad, because it is a new device, itunes asked me to answer the security questions I chose when I originally setup my account. I seem to have forgotten the answer for them. How can I reset or change these answers to purchase apps on my new ipad?

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

Similar Messages

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    How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

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    how can i change a forgotten security question and answer in my apple id ?, how can i change a forgotten security question and answer in my apple id ?

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551

  • How can i change my apple security questions if i can't even remember my old ones

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    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I change my apple security  questions?

    How do i change my apple security questions?

    If you did not setup a rescue email per http://support.apple.com/kb/HT5312 then contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team..

  • HT5570 how do I change answers to security questions?

    What is the process for changing answers to security questions...it appears that when editing profile, you cannot change the questions or answers.

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • HT1491 how can i reset my apple security questions

    how can i reset my apple security questions

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • How can i change my my security questions if i already did once

    when i try to change my security questions the "bottons" dont come up, i guess i already changed them once but cant remember the answers.

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option and you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201303 I forget answer security questions. How to changer answer your security questions?.Please help me!

    I forget answer security questions.
    How to changer answer your security questions.
    Please help me!. Thankyou very much!

    Try going to https://appleid.apple.com/, click 'Manage your account' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and see if you can change your questions/answers, and then click Save at the bottom right.

  • How can i figure out my security question answers

    how can i figure out my security questions answers

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How can I reset the forgotten security questions/answers?

    How can I reset the forgotten security questions/answers?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    Or the More Like This  on the right...

  • Can't remember answers to security questions.How do I reset the security questions?

    Can't remember answers to security questions.How do I reset the security questions?

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1918 How do I change my account security questions without entering the answers to the old questions?

    How do I change my account security questions without entering the answers to the old questions?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I can't remember answers from security questions... Please help me....apple support don't answer.(((

    I can't remember answers from security questions... Please help me....apple support don't answer.(((

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • How can I restore the 2 Security question for iTunes account

    How can I restore the 2 security questions at the iTunes account in case I forgot my original answers?

    Even though I have a credit card I manage my iTunes account use gift cards. I prefer to keep the credit card for emergency purposes only since it's too easy for me to get carried away with it and run up the balance.
    The problem here is in the Canadian iTunes Store you _can not_ use store credits for software or game purchase. According to this post - http://forums.ilounge.com/showthread.php?t=231967 - it is apparently against Canadian tax laws and commerce restrictions to purchase these with store credits or gift cards. Also as suggested in other posts here using PayPal to add credits to your iTunes account will not work since they are credits.
    I don't really understand the issue here. I pay cash for my store credits and I pay cash to pay off my credit card. My gift cards were probably bought with a credit card. This will restrict sales in Canada since I would guess the majority of iPod owners are too young to obtain a credit card.

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