HT1491 I am being asked for verification by answering two questions but I have not input answers yet! How do I bypass this?

Wanting to purchase an app for the first time. Am being asked for verification: answer security questions. Prob is I haven't seen questions before - therefore, not answered them! Says to contact support if I have forgotten answers.. Brought me to this page so ... Any ideas?

Were you not presented with 3 questions and given the choice to provide the answers to those questions recently as part of Apple's new security requirements?
You should probably contact iTunes support if these are not questions that you can answer.
http://www.apple.com/support/itunes/contact/

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HT3702 I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?

I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?

Use the email form to contact Apple here > Apple - Support - iTunes Store - Contact Us

It says that my apple ID verification email has been sent but I have not received it yet.

It says that my apple ID verification email has been sent but i haven't gotten it yet. Please help

cmace489 wrote:
I am having the same problem and I've checked my spam folder. It isn't there either.
You've replied to a six month old topic that is marked Solved which will get passed by. You'll get better attention by starting your own topic.
If you didn't receive your Apple ID verification or reset email

I downloaded my Adobe Creative Suite 5.5 design standard, student and teacher licensing and it load ed. I am waiting for an email to finish up but I have not received it yet, I had the serial number entered in and everything should have been good to go.

I downloaded my Creative Suite 5.5 student teacher licensing software. I all loaded fine in my Mac but at the end of the download it gave me a message that I would need to check my e-mail for further steps in order to be able to use the software. I have not received this e-mail yet. I had my email listed as <Removed by Moderator>
Is there something that I need to show as proof of being a student yet? I had to give my student id number in order to get the serial number. I did not use my student e-mail address though. If that is the issue I can supply that also. <Removed by Moderator>
Help. Please

Erdygirl please be aware you are posting to a public forum. I have removed your personal information from your previous post.
Please check your account at http://www.adobe.com/ to locate your serial number. You can find more information on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

HT201304 While trying to make a purchase in itunes my iphone is now asking me to answer security questions that i have not filled out. How do i remove them from allowing me to make purchases?

Any help would be great!~

You need to follow log in with your Apple ID and password. If you can't do that you will have to contact Apple Security, convince them that you are you, and have them reset your account. http://expresslane.apple.com.

HT204088 Dear sirs, Could you please help me on my problem with my apple ID I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working, My account have 50$ and stil

Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anything

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546)

I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices. How do I resolve this so I can add this email address to my iPhone?

I'm unable to add the email address for iMessage, that I was using before iOS 7 to my iPhone, because it says that it is "in use by another device," but I have no other devices. How do I resolve this so I can add this email address to my iPhone to send and recieve iMessages?

Sync your iPhone to iTunes, and see if that does the trick. Also you could try a Soft Reset with no Risk to Data. Holding down both the Sleep button and the Home button until the Apple logo appears and then waiting for the Reset to bring you iPhone back to the lock screen. Are you trying to add the email at Settings>Messages>Send and Receive from (2 Addresses) your iPhone number and your email address?

I have just synced my iPhone to a new mac, however i have lost all photos plus my work emails, certificates etc. I am being asked for a password to restore settings but cannot remember this - can i get a password hint. Or any other ideas what i can do

I have just synced my work iphone to my new mac and have lost photos, work email etc I am being asked for a password for mu iphone backup, however cannot remember this and cannot seem to get a hint - can anyone help please. I had not previously synced this phone with another computer

Hi Bob
Thanks for the input. Interesting that it ran on my computer for a
while (about 2 days) before it first started bleating. I suppose if I
had to upgrade, it would be to the Mac version. Everything else I
have tried on Parallels works, even Steinberg's Wavelab, which I
thought would be an impossibility.
I shall persevere. I am just appalled at the level of support that
Adobe provides, plus the fact that their website just plain doesn't
work.
Greg

Have just reinstalled PE12. Trying to access Editor - asks for ADOBE ID which I enter but program does not load.

Had problems with having the serial number acknowledged by the Photoshop Elements 12 (Organiser worked fine but Editor wouldn't open).
Chat support suggested I delete and reinstall program from an Adobe website download link. Have done that and now have slightly different problem.
Organiser still works fine but Editor asks for ADOBE ID which I enter but editor program does not load.
ADOBE website clearly confirms the product is registered against my ID.
Chat support now saying that they no longer provide support for PE12 Editor - only 13!
This is in direct conflict with the support advertised in the product's "Getting Started" brochure.
Only purchased PE 12 a couple of months ago (just prior to PE13 release) - find that this is pretty poor service.

Sandeep,
Thank you for your advice, but this is way too involved for me. Please forgive me, but I do not feel comfortable doing this on my own. I really need a live chat or phone help!
I just uninstalled PSE 12 through control panel and yet in Windows Explorer I see it listed under the Program Files (x86)/Adobe. Photoshop Elements 8.0 is also in that directory. I have been trying to uninstall PSE 8 but keep getting error 1316. To further complicate the situation when I tried to reinstall PSE 12 yesterday I got a message that I needed to create a new folder. So I have Program Files (x86)/Elements 12 Organizer now even though I just uninstalled PSE 12.
I am so confused and frustrated! I have wasted 3 days trying to resolve this. PSE 12 was working great until a few days ago. I do have a backup of my catalog on an external hard drive. I just need to talk to someone on the phone or a live chat.

HT204053 trying to get a free app on iphone. when i hit install a pop up window ask for verification and a security code which i do not know

trying to get afree app on iphone. I get a pop up saying verification required and ask for security number which I do not know. I am new iphone user need help please.

Have you tried entering your credit card security code (cvv code: http://www.cvvnumber.com)?

I can't get into my mail without being asked for my password and its stored in keychain and not having trouble on any other device except my macbook

I have been having trouble signing on for several days to my email accounts. Everytime it asks for my password and the keychain box pops up. I retype it and it returns. I even went under mail preferences and changed it and it will not let me on. I have an iPad and an iPhone and can access it that way (so I know the password is correct) but not on macbook. Any help would be appreciated.

David:
Welcome to Apple Discussions.
+I set up an access code to the hard drive in order block the other user's access...+
Can you explain exactly what you did? That may help explain your situation.
When you try to boot normally, explain exactly what happens.
Have you tried starting up in Safe Mode?
Please post back with updated information.
Good luck.
cornelius

I asked for mail about changing security questions, but, I didn't get it.

I didn't receive any mail about changing security question even I already asked for it 1000 million times

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.

HT1688 The number code would not allow me to input a 1 2 or 3 for my 4 digit code. After numerous tries, it now says iphone disabled connect to itunes. When i connected to itunes, it asked for the code, but I could not enter it. How do I fix this probl

The number pad would not let me type in a 1 2 3 for my 4 digit code. After numerous tries, the phone now says iphone disabled connect to itunes. When I connected to itunes, it asked for the code which I was unable to enter. Help!

Open iTunes on computer, connect iPhone to computer with USB cable. Hold both Home and Power buttons on iPhone until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

I downloaded a free App called ThaiPad from Bangkok Post newspaper. I downloaded on my PC running Windows 7. The Bangkok Post recommended itunes for downloading. I completed download but it would not open. I am assuming that perhaps this App. was for iPod

I downloaded a free App. called ThaiPad from Bangkok Post newswpapers. I downloaded on my PC running Windows 7. The Bangkok Post recommended itunes for downloading. I completed the download but it would not open. I assume that this App was for iPad or iPod etc as the Bangkok Post wants to sell content, after the free content, via itunes store I assume. Can someone tell me if I can open this in Windows 7 and if so how. Thanks.

Any app that you download using iTunes is for use only on iPad, iPhone, or iPod Touch, and not on a PC. It's possible they have a separate app for PC, as some companies do, but the one you downloaded via iTunes definitely will not open in Windows 7.
Message was edited by: ClayG

Adobe connect asking for flash v10.3 or higher but I have v11.4 installed????

I never had this problem before, but recently upgraded my flash and yesterday (Sept. 5) while testing a connection to a meeting room received this message:
Adobe connect requires flash v10.3 or higher
and provided a button to download the latest version, which I did, and downloaded v. 11.4. tried the link to the meeting room a second time and again was told to install flash v10.3 or higher.
So I UN-INSTALLED flash player altogether, got cclean and cleaned up my registry files and downloaded flash player again (v11.4, again) and I still get this message telling me I need 10.3 or higher.
Should I un-install v11.4 and install an older (but higher than v10.3) version????
Please help - I provide technical support and registration assistance and if I can't solve this issue it's going to cause me a lot of problems in terms of providing proper support to my clients.

Hello,
I would like to strongly recommend that you update your version of Flash Player to our currently released version (17.0.0.169) and enable auto updates. The version you are using is insecure and opening your computer (and all of your data) to being easily exploited by bad guys.
As for the error you are receiving, this is most likely a restriction from the website. Each developer is able to specify what the required minimum version of Flash and require their users to have at least that version installed. The detection that is occuring and the message that you are seeing on the website isn't part of Flash Player, but instead part of the website's code.
If you go to this page and click the "Check Now" button, what is displayed (OS, browser and version number)? Do you see the "tree" animation playing below?
Flash Player Help
Thanks,
Chris

HT1491 I am being asked for verification by answering two questions but I have not input answers yet! How do I bypass this?

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