HT1491 i am tring to buy music when i click buy i then sign-in to my itunes account it shows i have $100.00 to redeem but it keeps wanting to get my credit card info

i am tring to buy music when i click buy it then prompts me to sign-in to my itunes account. it shows i have $100.00 to redeem but it keeps wanting to get my credit card info

What is this forum good for if no one answers questions?? Where is APPLE SUPPORT??

Similar Messages

  • HT201209 Want to set up my children's IPad's with their own Apple ID.  Trying to set up yahoo accounts and it will not allow me to do this.  I wan them only to be able to purchase from rdeemed gift cards but it keeps asking me to update credit card info

    Want to create Apple ID for both my children's IPad's.  Tried creating new email account for my son and it will not let me.  I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.

    Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
    If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
    Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
    I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful.

  • HT201209 i have $50 credit and want to buy a book but it keeps wanting to use my credit card instead of the credit I have..why?

    I have redeemed my gift card and have $50 credit. But when I try to purchase a book it wants to use my credit card not the credit available...why?

    thit is just for authentication purposes. it wont change anything with your billing info

  • Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
    (95160)

  • HT201209 I want to use a gift card to purchase music thru i tunes, have a  $15 credit but i am asked to confirm my credit card info.  How do I purchase using my $15 credit and not be charged on my credit card?

    I want to use a gift card to purchase music thru i tunes, have a  $15 credit but i am asked to confirm my credit card info.  How do I purchase using my $15 gift card credit  and not be charged on my credit card?

    Hey,
    Even tho iTunes is asking to confirm your credit card details, when you purchase something it will still draw from your iTunes balance first. I think it is just a security check to ensure no one else is using your account.
    This happened to me a couple of days ago but i simply conformed my details and entered my card security code then itunes took the payment from my account balance.

  • How do I get my credit card info off my account

    I can't download any apps from App Store because it tells me there was a problem with the last purchase I mad.the credit card I have on fill is no longer active.How do I get the credit card off so I can download apps and update my app.PLEASE HELP

    Changing Account Information  >  http://support.apple.com/kb/HT1918
    caitieob wrote:
    I cant download ... cause the credit card on file is cancelled and it gives me no optio. To remove the info.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Can't get past credit card info

    I have iTunes gift card balance in my account but can't get past credit card info to purchase game upgrades. Advice?

    Contact iTunes support & see what's wrong with your account:
    http://www.apple.com/support/itunes/

  • I signed up for Games Center. How to un-sign and get my credit card info removed?

    OK. I'm an idiot (with an IPad2).
    I don't want to play games with other people but there was a chess board among the images for Games Center so I thought there was a chess program I could check out.
    So now there is no point in me taking any risks and having my credit card info associated with Games Center, so how to I reverse my sign-up for games center and get my credit card info deleted?
    I can't even find a way to edit the credit card info - and if I could I suppose they wouldn't accept a link to an incorrect number ...

    We don't work for Adobe. We are just users.
    You'll want to take this to the proper forum for that product at Adobe PDF Pack (read only)
    Good luck.

  • I want to update my credit card info

    JUST I WANT TO UPDATE MY CREDIT CARD INFO!!
    hi. I'm student about design at Korea.
    so, i'm not good at speaking english. sorry.
    I'm buying adobe's creative cloud subscription at last month.
    i lose a my credit card, at last month.
    so, i wouldn't charge about this month my subscription.
    so, i wanted to update my credit card info, i enter the adobe korea.com
    i doesn't find that update tap for credit card info.
    so, i called adobe Korea cs center.
    he referred enter to update tap for me, i enter the update tap.
    but i couldn't change my account info.
    BECAUSE, MY CREDIT CARD IS INVALID.
    i'm so embarrassed.
    so, i went to the bank, check my credit card.
    MY CREDIT CARD DOES NOT HAVE PROBLEM, IS NORMAL.
    why i couldn't change my account info?
    he who is call center worker told me, i never change my credit card info.
    so he referred to me repurchase my subscription.
    but my subscription is promotion amount.
    do you know what's the meaning of this world?
    i never take advantage of promotion amount.
    i'm very very embarrassed.
    Korea cs worker said me, he send the email to head office,
    I JUST WENT TO ANSWER FROM HEAD OFFICE.
    I DON'T HAVE ENOUGH TIME.
    i demand an answer from the person in charge.

    The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
    Regards
    Rajshree

  • I want to update my credit card info.  I have moved to a new country and can not process the payment.  PLEASE HELP

    i want to update my credit card info.  I have moved to a new country and can not process the payment.  PLEASE HELP

    The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
    Regards
    Rajshree

  • HT1918 Please help!!! I cannot update all my free installed programs on my iPhone 4S. I want to remove my credit card info from my Appe ID but there is no none !!!

    Please help!!! I cannot update all my free installed programs on my iPhone 4S. I want to remove my credit card info from my Appe ID but there is no none !!!

    Had you never backed up the phone before? When you saw the iTunes logo and cable, the device was in recovery mode. The data was already lost. The only way to recover from that is to restore the device, which will delete all of your data. You will only be able to restore to your last backup, whenever that was. Sorry this happened, but this highlights the importance of doing regular backups. The backup is the only protection you have against a problem like this.

  • It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    It keeps having me verify my billing won't let me download apps update apps nothing I don't want to purchase anything but it insist on me putting in credit card info please help

    If you want to use your current ID you will either have to provide a credit card or redeem an iTunes gift card.  Otherwise you can create a new ID without a credit card to purchase free apps by following this exactly as written: http://support.apple.com/kb/ht2534.

  • I want to remove my credit card info from my account.

    I want to remove my credit card info from my account and turn my account back into a Free account that I can only download Free apps.   Can I do this?  I have tried to edit the information but the None selection does not appear to be clicked.   Im stumped.

    You definitely can.
    To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
    Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free.

  • HT1918 i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    i want to delete my credit card info from my apple account my 3 year old has mastered purchasing apps and he knwos my password how can i remove it from mylaptop, ipad and iphone so this doesnt happen and i can enter my credit card info manually?

    Hi..
    May not be just the security code >  iTunes Store: My credit card's security code or zip code does not match my bank's records

  • HT2534 I want to remove my credit card info and only use iTunes cards

    I want to remove my credit card info on iTunes and just use iTunes cards

    Go to http://www.apple.com/support/itunes/account/ and look under Managing Your Account Section and click on Changing Account Information or http://support.apple.com/kb/HT1918
    Hope this Helps
    Let me know.

Maybe you are looking for

  • White Screen, NOT the shift-w issue

    FCP 5.1.4 on an Intel Mac. I have a slew of QT's in the sequence, that will work for a while, but then my sequence viewer will go to white. For no reason. At first I thought it was the shift-w thing, but once being conscious of it, I became aware of

  • Laptop that I can hook up to TV

    I need to buy a laptop that has the capacity to hook up to my TV (for Netflix movies).  Does it have to have an S-Video thing or is there another way it can be hooked up?  Thanks!

  • Ovi Suite 3.0.0.284 crashes all the time " Runtim...

    3.0.0.284 crashes all the time "  Runtime Error" Any updates to solve this Problem

  • Help! My ipad is disabled permanently (password problems) what can I do??

    So I came home, reached out to my iPad, just to find these words: "iPad is disabled; connect to iTunes" .... This is probably because a younger family member was fiddling with the password. ...Where do I go to fix this??

  • Books from Library won't open any longer

    I can't open any acsm files from the libary any longer. My Digital Editions has been working for over a year and now it won't open any files. I've tried changing my password, uninstalling and reinstalling Digital Editions Nothing works. Opening an as