HT1491 I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?
I am trying to buy a song on iTunes but it won't let me because I need to answer my security questions? But I don't remember the answers how can I change the questions?
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!
If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
pls help. i have no idea what to do......
You can try contacting iTunes Support and ask them if they can remove the balance so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How can I change the ORDER of languages in the settings?
If German is not supported in Apps the iPhone obviously uses automatically the second language in the list of languages in the language settings. However, the second language is Chinese in my list, and I don't speak Chinese. How can I change the SECOND language into English?
I just found the solution myself: You switch the (standard) language to English, and then you switch back to German as standard language. After this, English is listed as second language (and not Chinese any more) and is used in case German is not supported by an app.
Very helpful, thanks for posting that! -
I was trying to buy a song on iTunes, it asked me 2 security questions that I do not ever remember answering before. How do u get around these questions? Any help would be great. Very frustrating :(
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HE57 -
My teenage daughter and i share an apple id on both of our iphones (2 phones both are 5s) . She now has an ipad with a her own apple id. How can we change the apple id on her phone so that is the same as the ipad and not loose any contacts or songs?
Did you take a look at the new feature Apple - iOS 8 - Family Sharing ?
Apple - iCloud - Family Sharing
Up to now, songs bought from iTunes could only be played by the Apple ID that has been used to buy them.
If you set up Family Sharing, your daughter can also play your songs and use the same contact info as before.
If you don't want to do that, sync the contact info to the address book on your computer, and sync the info back, using iTunes:
Sync your iPhone, iPad and iPod with iTunes using USB
If the iPad already has her Apple ID and contact info on it, restore the phone from the latest iPad backup. -
I forgot my password along with the answers to my security questions. So I try sending an E-Mail to myself but the E-Mail I am sending it to isn't even mine, nor the one I have registered. How can I change the E-Mail or something?
Security questions:
https://discussions.apple.com/thread/4533485?tstart=0 -
How can I change the order of the songs listed in a playlist?
How can I change the order of the songs listed in a playlist?
Hello Pokerplayer62,
In order to update the order of items in your playlists on the iPod Nano, you have to update them on the computer, and then sync the updated playlists to your device.
From the iPod Nano User guide here: http://manuals.info.apple.com/en_us/ipod_nano_features_guide.pdf
To set iTunes to update iPod nano automatically with selected playlists:
Open iTunes and select iPod nano in the Source list. Click the Options button and click Music.
Select “Automatically update selected playlists only.” Select the playlists you want.
All the best,
Sterling -
HT201303 how can i change the security question's answers??
how can i change the security question's answers??
i forgot the answers what should i do ??Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
How can i change the security question?
how can i change the security question?
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions.
(103370) -
How can I change the security question because I forget the answers ?
How can I change the security question because I forget the answers ?
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312 -
I can't upgrade and purchase on my ipad. when i am trying to buy the following message appears on the screen. "you have no account in canada store please change it the UK. how can I change it?
Try this.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
Itunes on my iPhone 5 only displays the artist list with the UP NEXT feature. How can I change the UP NEXT feature on my iPhone 5 to display the next songs that are to be played on my play list?
Hi Sarah,
It sounds like the songs have either not yet synced over to the iPhone, or something went wrong when attempting to sync to the iPhone. My recommendation is to uncheck the "Sync Music" checkbox.
Once you have done that, recheck the "Sync Music" checkbox, and apply the changes once more. This will instruct iTunes to completely remove all music from your iPhone, and then copy the files once more. If you have a large amount of music, this initial sync may take a while.
If the above does not resolve your issue, see the following articles:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Thanks,
Matt M. -
How can I change the answers to the security questions?
I forgot my answers to the security questions. How can I change the answers??
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006 -
How can I change the order in which songs appear in my iTunes Music Library?
How can I change the order in which songs appear in my iTunes Music Library?
Kay,
If you are looking at the entire music library ("Music") you can sort by any of the columns by clicking the column header. If there is a column you can't see, enable it by going to View > View Options.
Within a playlist, you can do the same, and in addition you can click above the column of sequence numbers, which will then allow you to drag tracks up or down to get any order you wish.
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