HT1491 I bought a movie, paid for it, and downloaded it. The movie used 1.2 gb, but I don't know where to locate the movie on the Ipad 2 to play the movie.
When I download a move after I purchase it, where do I find the movie on Ipad2 to watch it?
On the iPad home screen, there is an App called "Videos" with a little picture that resembles a hollywood clapboard. Tap that to open it up, and you should see your movie in there.
Similar Messages
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I am stuck at the point of purchasing a TV show...
Click Support at the top of this page, then click the link under Contact Us.
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I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?
Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
I paid for Lion and downloaded once to my lap top. Now I want to download to my IMac
I paid for Lion and downloaded it to my lap top and now want to download it to my IMac and cant' find it on ITunes anywhere. Where is it?
Lion is not in iTunes. It is in the Mac App Store. Be sure to sign in with the same Apple ID so you don't have to pay twice.
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I keep getting "Unable to connect" for my firefox. It was working yesterday and I turned my computer off. I can get to the web using internet explorer 9. I don't know why my firefox is not working. Everything else is working.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls -
I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?
No one here would have any information as to where the MacBook Pro was purchased.
Contact the person who gifted the Mac.
Apple - See if you qualify for a free OS X Mountain Lion upgrade. -
Migration Assit , PC to MAC - The migration was successful, but I don't know where the files are. It says they're under a different user, 'owner' . I tried to access via sys pref/system/users&groups, but it asks for a password for owner which I don't have. What must I do to access my files?
My experience is with MS PC's I'm new with the MAC Book Pro.Then, see if this works:
Mac OS X 10.6 Help- If you forget your administrator password
If you are running Lion or Mountain Lion you may need to do the following to access the same utility:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password. -
I need to update my Iphone but I don't know where to begin. The phone is plugged into my computer, but I
don't know what to do after that. Thanks for any help!!Before updating, import all you photos to your computer (see http://support.apple.com/kb/HT4083) and back up your contacts (by syncing them with iCloud or another service such as Google, with a supported application such as Outlook or Address Book, or using an app like My Contacts Backup. Then open iTunes, click on the name of your phone on the left side, go to the Summary tab to the right and click on Check for Update.
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I have reorganised my music in the itunes folder in windows explorer. Now I can't sync all my music to a new iPad, or play the music from itunes (as it is looking in the old location). How do I repoint itunes to all my music?
Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
Check out the following KB Articles: http://support.apple.com/kb/HT1329 How to use your iPod to move your music to a new computer
http://support.apple.com/kb/HT4527 iTunes: How to move your music to a new computer -
Hello! I understand I can download Adobe Illustrator CS2 for free but I don't know where to
Hello! I understand I can download Adobe Illustrator CS2 for free but I don't know where to. Can somebody help me out with this? Thank you very much.
Hello Stanislav,
to my knowledge these downloads in Download Acrobat 7 and CS2 products is subject to certain conditions, for example: "The serial numbers provided as a part of the download may only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products."
Hans-Günter -
I had a suscription that is over .Now I have a promotional code (for new suscription) but I don not know where introduce it ( I use PC)
Moving this discussion to the Adobe Creative Cloud forum.
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I have never been able to upgrade my phone I always get an error message after it goes 2 hours on the computer someone told me I could do it wifi but I don't know where to go to start the download
Make sure you have the right system requirements before you start to update the iOS, you will need:
Apple ID (required for some features)
Internet access
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download) -
my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!
If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select? -
My iPhone was stolen. How do I retrieve the pictures etc that were on imt. I know they must be in the iCloud but I don't know how to get into it from my iPad. Also, I would like to try to locate the phone ...how do I do that from my iPad?
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
Cheers, Tom -
I just replaced the hard drive on my g4 PowerBook -I don't know where my original software is and apple won't touch it since its "vintage". Does anyone know what my options are to get my computer working again?
Hello and welcome to the support community
You only option is to buy a copy of Mac OS X, either the retail disk or system disks.
There are places you can by a copy of Mac OS X, like online vendors, Amazon or eBay.
System disk are gray and come with more than one disk. Retail disk are black with a 'X' on them and often come as one DVD disk.
Not sure what version your going to require as you haven't provided any specification and model details.
I would safely assume being a G4, it would be happy to install Mac OS X 10.4 Tiger.
If you could let us know the PowerBook you own, then I am sure we could advise you further.
Best of luck
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