HT1491 I bought a new iPod touch and I can't remember my security questions to purchase
I bought a new iPod touch and I can't remember my security questions to purchase anything
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(79027)
Similar Messages
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I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.
Hi there,
This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
-Griff W. -
My oldest daughter recently bought a new ipod touch and gave her old one to her brother. How do I unlink his ipod from her account and set up his own without losing the music and apps already on it?
Connect it to his iTunes library and set it up as a new device. You should be prompted to Erase and Sync the iPod if his iTunes library is separate from hers.
Or head to Settings -> General -> Reset -> Erase all Content and Settings.
B-rock -
Bought a new Ipod touch and the WiFi does not connect. Tried Reset and total Restore, does not connect to Router on DHCP, tried Static IP, Subnet, Router and DNS manually and still can not get it to connect even though it registers as connected. Using Airport for router, latest firmware, no problems with Iphone 4 or Macbook Pro or any other internet devices. After total Restore (factory settings) tried again, showed connected to router, but does not display "check" next to router but little rotating icon even though the wifi range signal shows connected at full strength and it says it is connected. Just can't seem to get it to generate an IP. Any solutions other than turning it on and off again? Not a Merry Christmas morning.
Ok, so, a couple of things: Denisefromwaleska and I have the exact same size/type/color iPod. Now wishing I'd bought the black one maybe...
Second, Airport is an Express and I have a second one that I carry with me when I travel. Tried to connect my Airport Express to the internet and could not although the iPod did recognize the router and tried to connect to the internet for some time, unlike my previous problem. Updated firmware on my travel router, still could not connect to the internet. Going to try to set up a manual Static IP on the travel router here in a few and conect through it although I predict the problem will persist. Back on the Christmas Present Airport Express router, it is back in play and working fine for all devices save the iPod.
Thanks again for all your help, hopefully I can get a solution in place soon, -
I just bought a new ipod touch and when i plug it into my Mac usb port nothing is happening I can get the computer to sync other ipod in the same port
Try:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Do not omit the Additional Information paragraph.
Is the iPod that connects an iPod touch? If not that does not mean anything since iOS devices like iPod touch, iPhone and iPad use different drivers than other iPods. -
HT5312 My rescue email address no longer exists and I can't remember my security questions. HELP
My rescue email address no longer exists and I can't remember my security questions. HELP
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102981) -
Please help me, my rescue email is no good anymore and I can't remember my security questions to change it.
I am assuming you are referring to your Apple account.
If you cannot regain access by yourself, the best solution is to contact Apple.
I suggest going into an Apple Retailer and requesting a password reset.
Hope it Helps! -
I just bought a new iPod touch, and when I sync it, it won't hold anything.
I just bought a new iPod touch. But when I sync it with my iTunes library, it won't hold anything. It just says syncing, and when its done, there is nothing on it.
Was the iPod previous synced to another iTunes library/computer?
Did you initiallysetup the iPod via wifi?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
Do you have any Restrictions (Settings>General>Restrictions) set that would prevent syncing those songs? (iTunes purchases only)
Backup to iTunes on this computer and restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes -
I bought a new ipod touch today. I tried to install it and it says i need itunes 10.4 so i tried to download that, it said i needed mac os x 10.5 so i tried to down load that it gave me another message. how do i get my new ipod onto my mac? Or do i need to return the ipod?
New iPod Touch devices require a minimum of Mac OS X Leopard 10.5.8 in addition to a fairly recent version of iTunes. If you are running Tiger (10.4) or earlier, you can't just update to Leopard for free; you have to buy it.
http://support.apple.com/kb/ht1447 -
I want to download apps with my iPod but I can't remember my security questions.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
HT5577 I can't access my recovery email and I can't remember my security questions
Hi guys I can't access my recovery email and can't remember my security question what should I do now ??
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102957) -
I have a 3rd gen ipod shuffel, it only works when plugged into mains and also I moved from windows to apple and the ipod was formated for windows can I transfer the music to the mac and if so how do i convert, and transfer i have a new ipod touch I would like to trf the old tunes to and no longer have the cd's used to put of the old ipod.
Download a free app called expod( Click on the link or google search, as this app is not available through the app store.
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My daughter used a password to lock her ipod touch and she cannot remember it. How do we unlock her ipod. Any assistance is wonderful
To circumvent an iPod with a forgotten passcode you would need to restore the iPod to factory settings. This will remove the software and data/content from your iPod as well.
To put your iPod/iPhone into recovery mode:
1. Make sure the iPod/iPhone is connected to a computer with iTunes installed on it.
2. Hold down the sleep/wake button(top button) and the home button at the same time until the iPod/iPhone screen goes black then shows the apple logo( usually 10-15 seconds).
3. Once the apple logo appears on the screen, let go of the sleep/wake button and keep holding the home button.
4. The ipod/iphone screen should show an itunes logo and usb cable if you were successful. A dialog box will appear in iTunes that states an iPod/iPhone in recovery mode has been detected if you are successful.
5. Click ok, then click the Restore button
After that you should be up and running in no time!
I hope that this is helpful. -
i dont have rescue email and i cant remember my security questions , can anyone help me to get them back ?
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86526) -
I Have An Ipod Touch 4G That Is 8GB(Gigabytes) And U Was Jus Wandering About These Two Questions 4 So Long Do I Posted A Question
You can buy whatever ipod you want.
Damage is not covered by warranty so they will not replace it under warranty.
All of your music/apps should be in itunes on your computer and included in your regular backup of your computer.
Just sync it to the new ipod.
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