HT1491 I can't remember my security questions.  How can I find the answers in order to purchase my first app?

I can't remember my security questions.  How can I find the answers in order to purchase my first app?

Go to: expresslane.apple.com
Under product categories choose iTunes
Then iTunes store
Then account management
Press continue.
Now choose iTunes store security and answer the bullet questions and click continue.
Sign in with your appleid and press continue
Under contact options fill out the information and advise iTunes that you would like your security/challenge questions reset. Click send.
iTunes will respond to you within 24 hours by email.

Similar Messages

  • HT1911 i forgot the answers to my security questions how do i find the answers?

    it wont let me buy songs or apps without answering these but i dont know the answers....

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

    Can't remember my security questions and can't access my back up email address is there a way of getting the information sent to another email?

    No. You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (103501)

  • I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I'm curious how you forget your own birthday?
    dodidoid wrote:
    I forgot my Apple ID password and the birthday
    you can try here first:
    iforgot.apple.com
    https://iforgot.apple.com/password/verify/appleid
    or
    Contacting apple id support
    http://www.apple.com/support/appleid/contact/

  • I can not remember my security questions, I can not remember my security questions,

    I can not remember my security questions,

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT1725 i dont remember my security question how can i reset them

    I dont remember my security question hoe can i reset them

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • TS1702 I resently suffered from a concussion and I can't remember my security questions how do I reset them?

    I want to download apps with my iPod but I can't remember my security questions.

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • Forgot the answers to my security questions how do I recover the answers

    Forgot the answers to my security questions how do I recover the answers

    Try this
    https://discussions.apple.com/message/18402551#18402551

  • How can I change my security questions because I cannot remeber the answers and I am tring to use another computer, How can I change my security questions because I cannot remeber the answers and I am tring to use another computer

    How can I change my security questions? I am trying to use a different computer and I do not remeber the answers to the questions

    Click here and request assistance.
    (74994)

  • Hi all...I need help. I can not remember my security questions and can not get hold of support as I have moved to another country. can ANYONE assist?

    hey all
    i have moved to a new country from the US and now can not purchase any new stuff as I get asked for my security questions. I do not remember them and worst of all do not have a safty email.
    Is there anyway this can be solved. I can not get support to call as they do not accept my number.
    Any assistance will be awesome...

    Kappy's User Tip here will walk you through the steps - you may be able to get assisteance without long-distance phone calls. Only Support can unravel this for you.
    https://discussions.apple.com/docs/DOC-4551

  • HT5625 i dont remember my security questions how can i change them

    how do i change my security questions because i dont remember them and i need them fer buying apps and music in new devices (iphone 5s)

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93751)

  • HT5312 I can't remember my security questions how do I get help??

    My son has added a iTunes card but he's  forgotten he's security questions can anyone please help me??

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 how can i retrive my security question because i forgot all the answer

    i forgot all the answer in my security question

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • HT1918 I forgot the answers to my security questions, how do I change the answers?

    I forgot the answers to my security questions, which I made the answers along time ago. How do I reset them? It will not allow me to purchase anything on my account.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • Can't remember my security questions and can't ring apple support ? What should I do ?

    Please someone help this is very irritating

    You can do it via email here.   Fill in the form but be aware it takes a little time.
    Rescue email address and how to reset Apple ID security questions

Maybe you are looking for

  • Search by file name as default?

    I miss hitting CTL-CMD-F (I think that was the keystroke combo!) to get a finder window that will search by filename.  Is there a way to do this in lion?  so far all I've found is the drop down menu and I hate that extra step every time! Has anyone f

  • Ora 01033 strange error

    hi, i think the database is crashed an when i try recover database SQL> recover database ORA-00283: recovery session canceled due to errors ORA-00333: redo log read error block 8194 count 8192 when i try to connect it gives 01033 error. would anyone

  • How can Rename title "microsoft internet Exploer" in form 6i  at webserver

    hello and hi me using form 6i and oracle 9i at web server me want to rename title bar and remove text "microsoft internet Exploer" regard mahr

  • Windows drivers installation on an upgraded leopard?

    I bought a macbook with an upgraded software leopard ( originally Tiger ), I installed windows but i cant install drivers, when i put a Tiger system CD it doesn't read anything, I have a another Leopard original CD for an old broken macbook when I pu

  • Label oriented points horizontal

    Hi, rotated labeling with oriented points works fine (only as whole image theme as we learned here!). But what if I would like to label some objects horizontal in some case? It is possible to use a marker style with text definition as label style. Th