HT1491 I cannot but gems in my clash of clans game using itunes card in my apple ID. I already redeemed my card
Hello,
I cannot buy gems in my clash of clans game using redeemed I tunes card. I still have 30 dollars. When I try to buy gems, is says "YOUR PURCHASE CANNOT BE COMPLETED" I already done this before and it was okay. I was able to buy gems. Now, I cannot buy gems. Please fix this.
we can not fix anything for you, as we are just users of Apple products like you. Contact iTunes support for further assistance.http://www.apple.com/support/itunes/contact/
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I cant get any gems in clash of clans with my iTunes card i go into the game and click buy but it says unable to purchase and i have added $20 to my account is it because my ipad is jailbroken?Help!!
Possibly, but jailbroken devices aren't supported by Apple or these forums.
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I can not buy the gem in the "clash of clans" game, It says "My purchase could not be completed". How I can solved this problem?
If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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If you are getting a message to contact iTunes support then only they can help you (these are user-to-user forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I am unable purchase content from the iTunes Store. I play Clash of clan game. I can not buy GEMS in the clash of clan game by my account.
What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (on these forum we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
i don't remember my security answer and it's not my 1st time for using this device,i using this before..but the last time I try to buy some games using iTunes card its saying this is your 1st time using this device so I need to answer the security questio
https://expresslane.apple.com/
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When trying to buy gems on the "Clash of Clans" game I get the following:
"Unable to Purchase. This item is for an app that was purchased by a different Apple ID. To buy this item with this Apple ID, you must first purchase the App."
I redeemed the itunes voucher on the same Apple ID I want to buy the gems with?
What do I do from here.You will only be able to buy items in an app if you are signed into and use the same account that you originally bought that app with - is that the account that you are signed into ?
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HT1491 I have 24.01dollar but i cant by gem on clash of clan game
Details:
i have 24.01dollar but i cant by gem on clash of clan game
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problem
In this account : [email protected]Where there are many choices
Which choices should I take -
i have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....
You need to talk to clash of clans first. The game should have a support link.
If they can't/won't help you then you turn to iTunes support.
There seem to be a lot of issues with in app purchases in this game because not a day goes by that someone doesn't post a thread asking something similar. -
Details:
i have 15 dollar but i cant by gem on clash of clan game
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problemرائد wrote:
please help me to solve problem
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i have 292 dollar but i cant by gem on clash of clan game when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction please help me to solve problem
You need to contact iTune Support
http://www.apple.com/support/itunes/contact.html -
i have 99 dollar but i cant by gem on clash of clan game when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction please help me to solve problem agen !!
halep meIf I were you, I would "Contact iTunes support to complete this transaction."
http://apple.com/emea/support/itunes/contact.html -
i have 15 dollar but i cant by gem on clash of clan game
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problemYou need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Details:
i have 15 dollar but i cant by gem on clash of clan game
when i want to buy gem this massage appear (your purchase could not be completed contract i tune store support to complete this transaction
please help me to solve problemClick here and request assistance.
(88486) -
Cannot purchase of gem in my clash of clan.
Cannot purchase of gem in my clash of clan. Please help.
First, you need to provide more information. What happens when you try this? What error message do you get? Have you tried to contact iTunes support for purchase problems?
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