HT1491 I downloaded 21 jump street on my IPhone and it has been two days and it is still not downloaded and seems to be frozen at "processing," is there anything that I can do to make the movie download or get my money back?
I downloaded "21 Jump Street" on my IPhone and it has been two days and it is still not downloaded ans it seems to be frozen at "processing," is there anything that I can do to make the movie download or get my money back?
Have you tried restarting or resetting your iPhone?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost.
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Hi there! I would like to ask if is there anyway that I can see all of the file from IPHONE 4 using over my desktop?
Apps must be updated using the Apple ID used to originally download them to the device.
If you cannot or will not use the old Apple ID, then you can delete the app, and then download it again using the current Apple ID. Be aware that any paid apps will have to be purchased again. -
How come every time i try to download a app it says Your apple id has been disabled. I already reset my pass word and it keeps saying the same message?
Apple - Support - iTunes - Contact Us
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I need help. Just purchased an ipad with wifi service only. Is there anything that I can get that will allow me to access the internet. I keep getting network connections that have a lock which makes it unable to log on. Picking up numerous with sites with the lock. Help did I make a mistake in getting this ipad. If so, can I trade it in for one that is more network friendly.
If you expect to use a WiFi only iPad it needs a wireless network. It is customary to have your own versus using someone else's.
Nothing is more network friendly than an iPad.
You couldn't possibly have expected to sponge off a service someone else is paying for?
read the fine print -
I have a 27" iMac with a 27" Cinema display. If I have Photoshop on the cinema display, the menu bar is way over on the iMac. Is there any add-on that I can install to make the menu bar follow the open app?
Look at SecondBar gives you a second menubar
<http://blog.boastr.net/?p=3>
Also see DejaMenu
Also see MenuEverywhere (Shareware)
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my imac seems to be getting slow on the internet. sometimes its good, sometimes it acts up. is there anything that I can do to speed things up ? Is there software available to tune up my imac?
If this is Internet related, the slow downs can be caused by increased user activity on your ISP's server.
The more people on your ISP's server doing things on the Internet, the slower your connection will be.
Is there certain times of the day when you notice the Internet is slow?
If so, that's probably the reason.
Also, do you share a connection with anyone else? Either on WiFi or Ethernet?
That will slow your connection, too!
Do you know what your Internet download speeds are?
Not a high enough bandwidth and slow downs will be more evident.
If on a WiFi, is the router you are you using 802.11 B, G, or N speeds?
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I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?
Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I updated my Apple Iphone 3GS this morning and now my charger will not work. I can use my boyfirends just fine but mine will not worl at all. Why is this and is there anything that I can do?
Something is wrong with your charger or cable.
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Is there anything that I can do to remove a stuck disk from the cd drive?
I have an install disk that will not eject from my Macbook Pro. Is there anything that I can do myself?
Force eject a stuck cd/dvd
First try the normal methods to remove the disc. Drag its icon to the Trash can in the Dock or select 'Eject' from the File menu.
If you are running a virtual machine, e.g. VMFusion, ensure that the CD is disconnected from the virtual machine. This will sometimes allow the CD to now show up in Mac OS X.
Shut down the computer and start up whilst holding down the mouse button. This may take some time, but keep your finger on the mouse button right up until the disc comes out or the log-in screen has appeared.
If you have Toast Titanium installed on your computer, choose EJECT DISC from the menubar.
Sometimes you can successfully use the eject disc button in iTunes even if the disc is not visible to the Finder
Open Disc utility and choose the disc you wish to eject in the left-hand pane, then click on the Eject button.
Some Macintoshes have a paperclip hole that you can insert a straightened paperclip into, manually triggering the eject mechanism.
Open Terminal and type "drutil tray eject" to eject the disc/tray, and "drutil tray close" to close the tray.
If your computer has an eject button on the keyboard, restart the computer holding down the Option key. When the startup disk selection screen appears, let go of the option key and press the keyboard's eject button.
Source: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD -
Apple iTunes charged me for somthing I never got. What is the quickest way to get my money back?
Click here and ask the iTunes Store staff for a refund. If a credit card got charged, you can also contact your bank and dispute it.
(122420) -
i am having trouble with the email that is confirming my security questions, it says it has sent it to my gmail but i have checked the email account and nothing has been sent, i have waited 24 hours for it and still nothing.
Hi Cara154,
If you are having issues receiving the email verification for your security questions, you may find the following article helpful:
When you provide a rescue email address during Apple ID creation, you will receive an email from Apple to verify that the email address provided is accurate. If you don't see an email from Apple asking you to verify your rescue email address, you may want to check your SPAM folder. If you still haven't received the email from Apple, you can sign in to My Apple ID (appleid.apple.com) to resend your rescue email address. To resend your verification email, click on Password & Security. Then, click the Resend link located in the Rescue Email Address section.
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
- Brenden -
My phone turned off over night and will not turn back on even when plugged in. Is there anything that I can do?
If you've left the phone plugged in for at least a half-hour with no results, then try holding power and home buttons simultaneously to do a soft reset (settings) only. If that doesn't work, try seeing if iTunes will recognize the device and let the computer charge the device.
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I recently purchased an IPad Air and it has been working fine for around 5 months. All of a sudden it has stopped charging and when I plug the charger in it displays a message saying,'this device is not certified and may not work correctly' (or similar). To be clear the charger is the same one that was supplied at time of buying the product and has worked fine up until now. I am loathed to buy another one as I have taken it back to where I got it from and tried a new cable and this did not work. Can anyone offer any advise? Thanks.
Ultimately if those things do not get it to work... the circuit board may be toast.
I've been hearing lately that people are having the same issue with their iPhones, a friend's experience with apple tech support in the store resulted in that explanation, and he was told to buy a new phone since it was over a year old.
good luck! -
I want my money back and I want it now. Why doesn't apple have a phone number for urgent account problems? i got an overdrawn fee from my bank, I checked the transactions and found apple iTunes charged me 11 times in one day with the total amount being over $170.00!!!!! The only purchases I made that day were a few $1.29 inapp purchases. How do I get my money back??? And why don't they have a phone number you can contact. This is an urgent problem because not only have they charged me over $170 & Ive got a $30 overdrawn fee there are MORE transactions from apple on my bank account that are "pending". These transactions are of a similar amount & they are not for anything I have purchased! i have been forced to cancel my credit card to stop apple from doing anymore but I want my money back!
Thanks but unfortunately I don't have that option (I'm im Australia) so this will be day 8 that apple have my money without authorisation. The amount has now increased due to the transactions that were pending prior to me cancelling my credit card. The total is now over $300 including the overdrawn fee. It is beyond comprehension that a company the size of apple doesn't have a *real* customer service dept that handle these types of *real* problems immediately via phone contact but I guess that's the point isn't it? If we want to use the apps they provide thru their services and devices we have no choice but to put up with their primitive third world service. I sent them an email via the link you provided 4 days ago. There is no excuse for me to be STILL waiting for this problem to be resolved - none whatsoever, it is disgusting. Thanks for responding I had a feeling that was the only way to get this resolved, only it is so unbelievable I had to make sure.
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I have a IPhone 4s, which has been working great until now. Don't know if has any thing to do with the latest updates. Charged it over night and then two hours later it was dead. Didn't even used it. Placed on charger and the charging icon shows but battery not.
Hello, M_Bilal
Welcome to the HP Forums.
That you for provided such a detailed post with what you've already completed, for the issue with your battery. I will try to guide you further.
I would like to provide you further documents for troubleshooting, but you've essentially completed what I have for this issue. The only step left, would be to test the battery.
You can do this with another battery, or in another notebook. I know you mention another machine, but if you know someone who does or someone who has a compatible battery. This would test that. You could even see if a local computer shop could test it.
The reason for this, is if the battery is the problem, it's much easier and more affordable replacement. Also, you mention it being new, might have warranty.
The other possible cause to the issue you've touched on, that would be the system board. Testing the above, would just confirm if this is the problem or not. From there you could decide on what you'd like to do.
I know, there really aren't many suggestions here, but I hope this can provide you with the next step.
Let me know how things go, with the route you choose to troubleshoot.
Thank you for posting on the HP Forums.
I worked on behalf of HP.
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