HT1491 I had a ringtone on a iphone 4 that I purchased and can't find it or recover it. How do I achieve this?

I had a ringtone on a iphone 4 that i purchased and can't find it or recover it. How do I achieve this?

If you don't have it in the Tones section of your computer's iTunes library, nor on your backup of your downloads, then if it is still in the store then you will need to try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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IPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update

iPhone 6 screen freezes and can't find wifi after iOS 8.0.2 update. Have to do a hard reboot. I am Extremely disappointed and lost ALL trust in Apples Quality Assurance. From now on I'll wait a week before I update.

Hey there Shortos,
It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If that does not resolve the issue, I would next quit all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
All the very best,
Sterling

Hi everyone I just got a IPhone 5s today and I had a 4s I can't find all of my apps how do I do this

Hey I got a IPhone 5s today and I have tried to load my apps from my IPhone 4s onto the new one but i am missing stuff

How are you trying to load them? You should be able to do it via iTunes but you can also do it by tapping App Store on the 5S then Updates in the lower right then Purchased at the top. Apps already installed will have "Open" at the right and those not installed will have a cloud download icon at the right. You can tap on that to install them. You would want to be on Wi-Fi at the time.

How do I add my apple id to a used iphone that I purchased and activated? it is still under the previous owner's id.

How do I add my apple id and erase the previous owner's id, when my phone has been activated and ready to use?

Unless you have the previous owners password you cannot remove the Apple ID. The previous owner did not correctly prepare that iPhone For sale and needs to remove all information. If the Activation Lock is not set by turning on Find My Phone in Settings, iCloud, you can go to Settings, General, Reset, Erase All Content and Settings to get rid of it. If Find My Phone is on, only the previous owner can clear it.

Getting error message 14 when restoring Iphone 3gs,ran diagnostic and can't find iphone.Tried everything...please help!e

I tried to update Iphone 3gs to ios 5 with Itunes. first try,It did sync,posted my name under devices(iphone). Tried to restore,keep recieving error message 14. I ran the diagnostic and it kept saying under Port, it does'nt not find Iphone. Tried EVERYTHING! From uninstalling, youtube, google, DFU and downloading some of the so called help links and files. It also keep saying my phone is in restored mode and on the phone it shows a usb plug pointing to itunes and a cd. Trying to fix problem from home and not be charge a fee just to talk to Apple representative. Please help !!!

http://support.apple.com/kb/TS3694#error3194
Apple does not support downgrading, so that is probably why you are getting error 3194. As you have to hack the phone to downgrade all bets are off now. As some of the help links and files direct you to jailbreak your phone if you followed any of those you now have bigger problems.

HT1975 I have looked for Frequent Locations on my Iphone 4 multiple times and can not find it. How do I get that option on my phone?

I need help trying to pull up Frequent Locations on my Iphone 4

Hi Arianna,
Apparently this feature did not make the cut for iOS7 on an iPhone 4. It is on 4S and 5's, but not a regular old iPhone 4. I have a 4 also, and it is not on mine either.
Sorry,
GB

I just received an original iPhone from a friend and need to find the setup option on itunes. Where is this connection?

I received an original iphone from a friend. where is the set up for iphones on itunes?

Install the latest version of iTunes, then connect the phone. It should appear in the list on the left pane of the iTunes screen.

I downloaded a free song on my Iphone 4s through Itunes and can't delete it from my phone, how do I go about deleting it?

Please help

if you can locate the file on your phone, and press and hold down on it, does a drop down menu come up? (I use android, and it does it for me) thats how i delete stuff.

I keep getting this "text" saying, "It's time to change your ringtone". What does that mean? I can't get this other ringtone to download to my new iPhone 5s. Wjosten's suggest'didn't help. Sorry.

I keep getting this "text" saying, "It's time to change your ringtone". What does that mean? I can't get this other ringtone to download to my new iPhone 5s. Wjosten's earlier suggest didn't help. Sorry. I tried what he said to do, but I could not get the ringtone "coqui" to download to the phone after connecting it to the iTunes stores and backing it up. The ringtone in question is in my library, but I cannot copy it or move it to my iPhone. Hope somebody can help.

I keep getting this "text" saying, "It's time to change your ringtone". What does that mean? I can't get this other ringtone to download to my new iPhone 5s. Wjosten's earlier suggest didn't help. Sorry. I tried what he said to do, but I could not get the ringtone "coqui" to download to the phone after connecting it to the iTunes stores and backing it up. The ringtone in question is in my library, but I cannot copy it or move it to my iPhone. Hope somebody can help.

How can I save a ringtone to my iphone that was sent in a text message?

How can I save a ringtone to my iphone that was sent in a text message?

You cannot, as far as I know.
You would need to send t to your computer, then put it in itunes and sync it.

I have purchased several new ringtones, and can't find them on my iPhone 6 plus

I have purchased several new ringtones, and can't find them on my iPhone 6 plus

iPhone does not support 3rd party ringtone download.
Write to the developer and ask them.

Before iOS 7 I had previous ringtones I made from songs I purchased. Now they will not download to updated version. Says error... Why? Can this be fixed? I want my music ringtones back.

Before iOS 7 I had previous ringtones I made from songs I purchased. Now they will not download to updated version. Says error... Why? Can this be fixed? I want my music ringtones back.

Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help

HT1751 Few days back i bought 8 ringtones from my iphone application for itunes and when yesterday I sync it with itunes all my ringtones washed off. I tried to again download the same ringtones from itunes then it again asked for payment. Why?

Few days back i bought 8 ringtones from my iphone application for itunes and when yesterday I sync it with itunes all my ringtones washed off. I tried to again download the same ringtones from itunes then it again asked for payment. Why?

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I had a friend airdrop a video to me last week from her iPhone and I saw it on my iPhone after the upload was complete. I'm looking for the video now and can't find it anywhere on my phone. Where is it and/or is it stored on my phone?

I had a friend airdrop a video to me last week from her iPhone and I saw it on my iPhone after the upload was complete. I'm looking for the video now and can't find it anywhere on my phone. Where is it and/or is it stored on my phone?

I airdropped the video again and it now shows up in my camera roll.

Has anyone ever had a problem with their iphone 4 not syncing and/or writing a backup file?

Has anyone ever had a problem with their iphone 4 not syncing and/or writing a backup file? Itunes locks up when i attempt a sync as well as when I transfer my purchases from my phone to Itunes. I'm running Itunes 10.4.1 on iOS 4.3.5. All of this is running on an 8 year old hp pavillian laptop running XP Pro that is fully updated. Could my phone have a bug or a hardware problem. Are there any known problems with iOS 4.3.5? Pretty frustrating problem so I'm hoping that someone has heard of this and can offer some suggestions on a solution. Thanks a bunch.

Did you used to have service and now suddenly you don't?
This happened to me a few years back, and several other iPhone users in my neighborhood, and after a while on the phone with AT&T they figured out that a technician had recently adjusted the receiver/sender on the tower and it was slightly off. They sent them back up and I actually had a better signal after than I did before it went out.
I would call AT&T and explain the issue you are having and see if they can fix it.
If you never had service there then like wjosten said it's probably just a bad zone.
Hope you get it sussed out.
-PM

HT1491 I had a ringtone on a iphone 4 that I purchased and can't find it or recover it. How do I achieve this?

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