HT1491 i have 65.00 in my itunes account, i am unable to make a purchase! WHY?

I have 65.00 in my itunes account, I am unable to make a purchase. WHY?

No idea.
What happens when you try?

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HT1918 My ITunes account is not letting me make any purchase even that I have a costs on my card,

My ITunes is not allowed me to make a purchase even that I have costs on my credit card

If this was purchased many months ago it may be because Apple changed its security set-up about six months ago at a rough guess. Go to and complete the questions posed at:
iforgot.apple.com
this leads you to https://iforgot.apple.com/iForgot/iForgot.html
as I could not make the link work in draft mode of writing this response.

HT1491 I have £25 credit on my iTunes account and it won't let me use it and I can't down load free apps now

I have add a £25 pound gift card to my account yesterday morning and I still can't use it to buy any thing and I can't download free apps

When you contacted iTunes support about this, what did they say?
http://www.apple.com/uk/support/itunes/

I have a balance on my itunes account that I want to use but it wants a code (because of a new phone), the card is gone. how do I use my balance?

I have a balance on my itunes account that I wan to use before it expires. I have a new computer and new iphone, so itunes wants a code from the back of the card. The card is long gone. How do I use my balance without this code?

As I said, some items cannot be purchased with an existing credit on an account no matter how much it is. It can only be purchased with a charge to a credit card.

Im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?

im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT2534 I have already set up an Itunes account, but it says that i need to review the account. I guess i am not finished setting it up yet. I don't have a credit or debit card, and now i can't figure out how to put in 'none.' How do I do this??? Pleaase

I have already set up and Itunes account, but it says that i need to reveiw the account. I guess i have not finished setting it up yet. But when i go into the payment information it says that i need to fill out the type of credit/debit card that i have. Well, i don't have one! How do i put that i have 'none?' it doesnt even have a 'none' button. PLLEEAAASseeee help me!!! Please:)

If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account.

HT4436 we have 5 devices on one itunes account how do I give them each their own icloud account and still share the itunes account?

we have 5 devices on one itunes account how do I give them each their own icloud account and still share the itunes account?

You need a unique AppleID for each iCloud account. So grab some free gmail, hotmail, aol, yahoo or whatever email addresses to make five new AppleIDs. Now, everybody make an iCloud account for themselves, and keep the existing shared AppleID and password just for use in the iTunes and App Stores. You can also each use your own unique AppleIDs to make iMessage accounts and keep those separate as well.

Can i have two people on my itunes account?

Can i have two people on my itunes account? Can my son have his own email and password on my itunes credit card account?

august8 wrote:
Can i have two people on my itunes account? Can my son have his own email and password on my itunes credit card account?
No.
To be correct, there is no such thing as an iTunes credit card account. There is an iTunes account with credit card info (if you choose to add that info).
I suggest you create a new account for him. You can use your credit card if you wish (i would NOT recommend that as there is no way to limit purchases).
You can use your CC to create the account then immediately remove it after creating the account.
Then give him gift cards to add to his account or give him an iTunes allowance.
See this -> http://www.apple.com/itunes/gifts/

I have two iPhones on my iTunes account. How can I find out what apps go to which phone?

I have two iPhones on my iTunes account. How can I find out what apps go to which phone?

I don't believe that there is a way to do that. I would sugest using automatic downloads to keep your apps synced across both phones. You might also want to note that just about any app you have ever download will be available for free download via icloud.
Wish I could be more help.

I have four devices on my itunes account. Can I allocate gift cards to each different device?

I have four devices on my itunes account. Can I allocate gift cards to each different device?

No.
The credit is applied to the account, not the device.

HT1918 If I have two users on an itunes account can I change the payment information on just one of the users without loosing purchased items?

If I have two users on one itunes account, can I change the payment method on one without loosing the purchases on that user? If so how do I do this?

If so how do I do that

When setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!

I have an Itunes account already set up, when setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!

If her data was not backed up or synced to something, it's gone. Sorry.

I have 2 iphones on one itunes account. I just upgraded both to ios 8 and now the messages i receive come through to both phones when they used to be seperated. What is going on here?

I have 2 iphones on one itunes account. I just upgraded both to ios 8 and now the messages i receive come through to both phones when they used to be separated. What is going on here?

I noticed the same problem after upgrading a few iPhones to IOS 8, all use the same Apple ID. However, I now notice when I go into Message and instead of selecting a person from my contact list, I start typing their name which brings up a list of people, some of which are not in my contact list and are on one of the other iPhones. There's a circle/exclamation point next to the name which I click on, and one of the options is to "Remove from Recent". How did these names get from one phone to another and how do I remove all "recents"? They do not appear in my contact list. Anyone see this?

Since I have multiple users of my itunes account, is it possible to redeem a giftcard where only myiphone can access the redeemed money?

Since I have multiple users of my itunes account, is it possible to redeem a giftcard where only my iphone can access the redeemed money?

Yes, you can use another server for .ibooks format. You can also directly email it if your system can take the size.

HT1692 I have 2 phones on 1 iTunes account. Can I separate the contacts

I have 2 phones on 1 iTunes account. Can I separate the contacts

it's meant to work like that
so if you receive a message on your iphone you also get it on your ipad or ipod touch
to avoid it use separate appleID for each device
or turn off imessage on 1 or both devices in their settings
but that will not fix the issue that 2 devices using the same appleID will never be able to facetime eachother
the appleID is a unique handle for 1 user only

HT1491 i have 65.00 in my itunes account, i am unable to make a purchase! WHY?

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