HT1491 I have an account and when I enter my password they want me to answer questions
I have a account all ready with iTunes and when I sign in they want me to answer security questions I have never set that up
Are you sure that the answers that you are giving are correct (and I think that they might be case-sensitive).
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)
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I have a macbook and when typing in my password the keyboard just beeps
Could you specify the model of MacBook and the OS X it's running, please? Some of the advice or references vary along with the system, so this could be helpful to formulate a reply. I've never used a Guest User selection, but do have more than one User.
If the computer does not have an optical drive, you may be able to boot it into a recovery disk mode or something; in an attempt to see what is wrong and maybe fix it.
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This occurred only after installing a new Wifi router from Qtel (service provider). any assisyance is greatly appreciated.You should call Qtel technical support and ask for help.
Where did you get the password that you are trying? What does it look like? (Length, type of characters)
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I get caught in a loop when trying to log into my account in iTunes and redeeming cards. When i enter my password i get stuck in a loop where i kept getting asked for it over and over again. The weird thing is intermittently - maybe after 20 or 30 times it lets me redeem/in. But then it has the same problem again... I tried chat and it kept dropping out. Any help would be very welcome.
Ok, time to report the issue here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
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How to reset the password and other items are here.
\Frequently Asked Questions About Apple ID
http://support.apple.com/kb/he37 You can do it through a computer. After resetting the password and other stuff, on the iPod go to Settings>Store and sign out of the account and then sign back in. -
I Meed help with icloud it wont let me delete the account on my phone when the email no longer exists my friend set it up and all i want is to start my own help !!!
Your 'friend' can try to recover the AppleID here:
Find your AppleId: http://support.apple.com/kb/HT5625?viewlocale=en_US&locale=en_US
https://iforgot.apple.com/appleid
Then she can reset the password here:
how to reset password:
https://iforgot.apple.com/password/verify/appleid
If she is the original owner of the iPhone, she can take her proof of
original purchase and the iPhone to Apple where they may be able to
assist. This will not work if she acquired the iPhone used/2cd hand/
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I currently have my credit card on my iTunes account and when I have no money in my bank account it won't let me download the free apps even though they don't cost anything. How do I stop this so I can download or remove my credit card?
All downloads from iTunes are tied to the account that downloaded it, you can't re-download content via a different account. You checked the spam folder on yourr old account as well as the Inbox, and depending upon how long ago you did it, have you retried getting it reset : http://appleid.apple.com, then 'reset your password' ?
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I am trying to setup iCloud account and when I login I see a popup. The Maximum number of free accounts have been activated on this iPhone. Pls, help me fix it. What other accounts? Thanks
Then you'll have to use another iOS device or Mac running OS X Lion or higher to create a new account for you to use on your phone. If you don't have one, perhaps a friend would allow you to create and account on their device (note: this will use one of their three maximum accounts). To do this, they would need to go to Settings>iCloud, tap Delete Account (which will delete the account from their device but not from iCloud), then allow you to sign back in with your ID to create the new account. Then tap Delete Account to delete the new account from their device, and finally, sign back in with their iCloud ID to restore their iCloud account to their device. Then you can sign in with your ID on your phone in Settings>iCloud and use the new account.
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Thank you in advance.Contact iTunes customer support.
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Place the Device into Recovery mode... See Here...
http://support.apple.com/kb/HT1808 -
I had a MobileMe account and when Apple switched to iCloud I now have two mail accounts: @mac and @me. Additionally my folders in iCloud no longer show up in my Mail program on my iMac. How do I return to one account and see my iCloud folders on my mac?
I went to Notes. Showed all notes. Three notes are duplicated, one on iCloud and one on Icloud. I deleted one of the notes and checked to see if the other still existed. It did. I deleted the other two notes. I check all notes and found that the three notes were deleted on both accounts. The only notes on this device are under On My iPad.
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Assuming that you want help and that you aren't just copying-and-pasting that thread's title and posting a link to it, then have you tried the steps on the post that I linked to in my first reply on that thread ?
If you don't get the 'none' option when trying those instructions then you will need to enter credit card details before you will be able to use the account - when you've entered credit card details you should get the 'none' option and be able to remove your card details.
Or you can create a new account, and follow, exactly, the steps on this page when creating it' : http://support.apple.com/kb/HT2534 -
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On your mac/Win PC can you log into the iTunes Store with your Apple ID and password??
Can you download one of the free songs/books/ videos (look under Free on iTunes)? -
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