HT1491 I just make a purchase on iTunes. My card were charged,but the transaction could not be proceed. How come?
I just make a purchase on iTunes. My card were charged,but the transaction could not be proceed. How come?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Similar Messages
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HT4059 How do I make ibook purchase with iTunes gift card rather than credit card on account.
How do I make ibook purchase with iTunes gift card rather than credit card on account.
go to settings- itunes app store- click appleid and view account - may need password - then under billing info select none. however it will auto use the gift card regardless first
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If I've set up my phone in a foreign country and I'm traveling, if I make a purchase on iTunes will I be charged in my country of origin or in the country I'm in
You will be purchasing from the same store as before so yes it will charge as usual in your country currency that you are registered with.
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I just bought a 5S Iphone and will be retiring my Iphone 4. The music copied from Itunes to my new phone, but the apps did not. How do I get the apps to copy to my new Iphone?
The same way they were put on the previous iPhone, sync them.
Alternatively, read the article from which the question was posted and follow the explicit instructions provided. -
purchased a song from iTunes, i tried to transfer it to my itouch, but i received an error "iTunes could not copy because the file could not be converted". how do i convert the song (well, i thought it will automatically be converted)?
Problem Fixed:
Remove the song from your itunes library, then go to the itunes store and try to download it again. It will say something like "this song has already been purchased, would you like to download it again for free?". Click yes, and it will download again. This worked for me, hope it helped -
I recently purchased "The Simpsons Movie" on iTunes, but it is not appearing on my cloud - or under recent purchases in iTunes. I was charged for the purchase and received a receipt. During the download i received an error message.
Store > Check for available downloads
Or report a problem...
tt2 -
We just got a new phone for my daughter. I am trying to restore from itunes account but the language is not English. How do I restore to English from the Hello screen?
WHen in the setup part the first question after hello should be language
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I bought a song on my itunes account on my computer but the song is not syncing to my ipod
I bought a song on my itunes account on my computer but the song will not sync to my ipod. How do I fix this?
You might try downloading it directly to your iPod from your iTunes purchased list (see http://support.apple.com/kb/ht2519).
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My old computer crashed. I have purchased a new one and authorized it, but my music is not there. How do I get my music back?
Restore the songs from a backup, or use these instructions to redownload them through the iCloud if doing so is free in your country.
(121452) -
My music will not play on my iPhone 5. It has the upgrade as well as my iTunes on my macbook. But the music will not sync to my iPhone and all music is in my library. What do I need to do?
An exclamation mark means that it doesn't know where you moved the music to. To fix this, click on the exclamation point and when it asks you to browse to the location where you moved it to, use the normal commands to go up and down folders in your external drive until you find the song. Repeat as necessary.
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I attempted to purchase the app Civilization V for my Macbook Pro, but the app will not download. How can I get the app to either finish the download or get refunded for the purchase?
Yuk, what a horrible app. But if you insist...
Mac App Store: How to resume interrupted downloads
http://support.apple.com/kb/HT4485 -
I just downloaded more themes from Apple for my iDVD. Now the iDVD will not run. How do I fix this?
I just downloaded more themes from Apple for my iDVD. Now the iDVD will not run. How do I fix this?
Where from Apple did you download them? What happens when you try to launch iDVD?
OT -
I bought an Ipod touch Used, I connected to my PC and I wanted to restore it, but the restoration could not be completed, since my PC does not recognize my iPod or iTunes. On the iPod screen displays an image thatsays I need to connect the device to iTunes.
http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I purchased an album. Some of the songs do not play. How do I troubleshoot?
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I purchased some FIFA 13 points on my iPad. My iTunes account has been charged but I have not received the points? Has anyone else experienced and resolved this?
Bladerider900 wrote:
Thanks ...
You're Welcome.
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