HT1491 i'm trying to purchase music from I-Tunes but when i click on teh album, nothing happens
WHen i go to I-Tunes store and ty to puchase music, when i click on teh album, nothing happens
Are any Restrictions set that would prevent purchasing those songs? Settings>General>Restrictions
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I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.
Hello,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
And if it doesn't work still after that, as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter -
HAving problems updating my apps...for the last five days...I now have 4 to update but nothing happens when I click update all...why is that
The update server is down; try this temporary workaround
App Store>Purchased>Select "All"
Note: Look out for apps that have the word "Update"
http://i1224.photobucket.com/albums/ee374/Diavonex/9c256282736869f322d4b3071bbb2 a82_zps51a6f546.jpg -
I'm trying to purchase music from itunes on a different laptop than I originally set-up my ipod and itunes account. Any suggestions?
To load music on the iPod from other that the syncing computer follow the instructions here:
Using iPhone, iPad, or iPod with multiple computers -
Has anyone heard of error 45054 when trying to purchase music from itunes?
Has anyone run into error 45054 when trying to purchase music from itunes?
I had this problem just recently.
I discovered that the problem was located here: ROOT / Users / Shared -- if you open that and the "adi" folder has a little red minus symbol in its corner, your permissions have somehow been lost. (If you can't see your root directory, open Finder Preferences and, under sidebar, check "Hard disks." That will make your root drive visible.)
If the "adi" folder has the red minus symbol, right-click the folder and select GET INFO.
Sharing & Permissions is probably set to "System: Read & Write | wheel: Read Only | everyone: No Access"
If so, your user account has no permissions, and that means iTunes can't use the folder properly.
To fix this, first unlock the folder using the padlock icon in the bottom-right corner of "get info." You will have to supply your admin password to do this.
Then click the little + sign in the bottom left corner to add a user, and select your user ID from the list of choices. Give yourself Read & Write permissions. (Alternatively, you could change the permissions of "everyone" to Read & Write; others have done that, but I was leery of doing it).
Re-lock the folder when you're done.
Hopefully that will solve it. -
Since downloading iOS 7, I have been having trouble purchasing music from iTunes Store. When ever I try to make a purchase I always get the message "Your account is not valid in the US store" As I am new at this I don't know what I can do to remove this problem.
What country are you in ? If you aren't in the US and the address on your account isn't in the US then try going to the bottom of the Featured tab in the App Store app on your iPad and tap on your account id, tap on 'View Apple ID' on the popup and log into your account, and then select the Country/Region section and select your country.
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Trying to purchase music but every time click on buy song nothing happens even after signing into account
Same for me. iTunes 10.7 on Mac OS X 10.6.8.
Apple, I'd love to give you some money, but you won't allow me to do it. Please fix this. -
i am trying to download music from i tunes to my new ipod touch but i keep getting the message "apple id has been disabled." how long do i need to wait before it's "enabled" again? or what can i do to "enable" it again?
Have you tried the links on this page http://www.apple.com/support/appleid/ ?
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Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)?
Anyone know how to fix the 5002 error (cannot purchase music from i Tunes)? What's this error about? I searched and couldn't find it on the support page. This is extremely annoying.
Hello, I just solved my "Error 5200" problem by following these instructions to repair the permissions of the iTunes Music Folder:
http://docs.info.apple.com/article.html?artnum=93069
I hope this helps other people! -
One computer crashed, the other was stolen along with iphone. I just got new computer & am trying to retrieve music from Icloud/itunes but it won't let me - says I need to deauthorize previous devices - how can I do that without the devices?
Deauthorize all.
Then authorize the active computers. -
I got this phone a week ago and was able to put about 15 albums on it! Yesterday i went to add 10 more to my iphone 4s and all the albums show on the menu but when i click on the album tthe next sceen tells me i can buy this album at the apple store! All the albums are in my library i just cant get them back on my phone! And all the albums that were on my phone are also doing the same thing with the screen that says i can buy these from the apple store!
So after looking a bit closer i have noticed that when i have the phone plugged into the computer it shows the songs but when i dont have it plugged in and i go so the song icon on the bottom of the music menu screen it says i have no songs!
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I am trying to get music off another computer but when i go to plug in my phone it says Apple Mobile device service is not started
Hi Mileymarie,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your iPhone connecting to your PC:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted. Alternatively, you may see the following error when connecting your device:"This [device] cannot be used because the Apple Mobile Device Service is not started."
This document explains how to restart the Apple Mobile Device Service on Windows XP, Windows Vista, and Windows 7.
Restart the Apple Mobile Device Service (AMDS)
Set the Apple Mobile Device Service Startup type to Automatic
Remove and reinstall iTunes and AMDS
I hope this information helps ....
- Judy -
I was downloading a app from the app store and it downloaded about 85% then gave an error message download failed but when I reopen the app store to the purchases the resume button show but when i click it the same error comes up failed to download
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I tried to download this to my macbook but when I click on it in the app "purchases" section, it says download but won't allow me to download it. Why?
What is it exactly that you're trying to download?
Do you have the URL we can check for you? -
How do I delete music from my ipad? I have deleted the music from my itunes but when I sync it wont come off my ipad.
If you don't want to delete too much then you can do it directly on the iPad. You can either swipe across track names and you should get a delete button, or on the album or artist selection screens you can press and hold an album or artist and you should then get an 'x' on its top corner which will delete the album or artist if you tap it.
If you want to delete more then it may be quicker to connect the iPad to your computer, and on the left-hand side of your computer's iTunes under the iPad device you should see a Music section (if you don't see the content types listed then click the arrow next to the iPad's name) - select that and on the right-hand side you should see a list of the music that is on your iPad, and you can then select and delete them.
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