HT1491 i rented movie on ipad. when i click play it says cannot open. any suggestions?

i rented movie on ipad. when i click play it says cannot open. any suggestions?

At this point I would contact iTunes by:
https://getsupport.apple.com/ServiceOptionAction.action
iTunes > iTunes store > connecting and downloading > movie rentals > chat or email with iTunes.
They should tell you what to do or how to fix it.

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I rented movies on my iPad, they all downloaded, but when I click 'play' it says 'The requested URL was not found on this server'. What does it mean and how can I restore my rented movies?

See this previous discussion:
https://discussions.apple.com/message/16962474#16962474

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You can try deleting the book and reinstall it. There is no reason why the book would be formatted incorrectly - assuming that you purchased this book from the iBooks Store .... And you are talking about the John Grisham novel correct?
Did you try just closing the iBooks app, restart the iPad and then try again? If you don't know how, this explains how to close an app.
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I rented a movie on my iPad. It began to download but then it disappeared. The movie appears in my rented videos, but when I click it, it says, "video rented but not downloaded. Go to downloads to manage downloads". Where did my downloads go?

I rented a movie on my iPad. It began to download but then it disappeared. I freed up a ton of storage space to make sure I had the room for it. The movie appears in my rented videos, but when I click it, it says, "video rented but not downloaded. Go to downloads to manage downloads". Where did my downloads go? I re-booted my iPad, signed off/on iTunes etc. I can't find a folder with downloadable items anywhere. ITunes just tells me, "you've already rented this video. Do you want to rent it again?" What happened to my movie?

Did you check the Videos app?

HT1657 when I try to watch the movie from my iPAD on tv monitor it says that 'this device is not allowed'. Is there any way to watch in tv monitor a rented movie from iPAD?

when I try to watch the movie from my iPAD on tv monitor it says that 'this device is not allowed'. Is there any way to watch in tv monitor a rented movie from iPAD?

Having the same problem. Watched 25 minutes of a rental and it stopped with the message"unable to load video"
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Rented movies on iPad won't open

Hi. I have rented 4 movies on the iPad but when I go to play them they say cannot open. I don't have access
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Make sure they are downloaded onto your iPad.
Settings>General>Usage>Storage>Video

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I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV. Everything else shows up on Apple TV, including my computer's movie library. When I click on the movie in Apple TV it says I've already rented it and asks if I want to rent it again. No, I just want to watch it.

Unfortunately I have to if I download it on my computer. I have rented itunes movies before directly using the Apple TV and it worked just fine and I could stay in the living room. Without clicking that icon on my computer, there was no way to watch it.

TS5148 When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".

When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported". I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
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I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work. It says "the connected display is not supported" What's up?
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HT204291 I have iOS 6.0 installed. Im trying to mirror a rented movie from ipad to TV via apple TV. I can hear the movie through TV but not picture (which is still on ipad)

I have iOS 6.0 installed. Im trying to mirror a rented movie from ipad to TV via apple TV. I can hear the movie through TV but not picture (which is still on ipad)

Restart you iPad http://support.apple.com/kb/HT1430
Restart your Apple TV http://support.apple.com/kb/HT3180
Make sure AirPlay Mirroring is enabled http://support.apple.com/kb/HT5209

TS3354 I purchased a movie, I have downloaded it to my IPad, when I click on my videos app, it's blank and nothing comes on, what can I do to watch my recently purchased video?

I purchased a movie, I have downloaded it to my IPad, when I click on my videos app, it's blank and nothing comes on, what can I do to watch my recently purchased video?

Have you checked that the App is compatable with your 2nd Gen iPod and its iOS version...
The 2nd Gen can Only go to iOS 4.2.1

Itune rented movies to ipad

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I just had the same problem and someone posted the below, which fixed it!
Deleting the SC Info folder also worked for me. See "Remove the SC info folder" on this page: http://support.apple.com/kb/ts1389

Rented Movie on Ipad doesnt work

I Recently Rented a movie ( Just Go With It ) , it says cannot open , however i can see the chapters bt even if i click them doesnt work , can someone please help me sort this or tell me how can i refund my money

Something is wrong with Apple and iTunes it's not your iPad as my iPad 3 has the same issue downloading a HD movie tonight (wanted to watch a movie in bed).
I raised a support issue with Apple but it's 24h email response. I don't have a pc to hand to sync with, but if you do I would download on PC iTunes and then sync it to iPad. Don't start watching the movie on your computer as it then won't let you sync it.
Normally, the download appears in a list on that download tab in iTunes. That terms and conditions link is always there anyway so ignore it. Only once downloaded does it appear in videos.

Why do rented movies lock up and fail to play using IPAD 1

Why do rented movies lock up and fail to play? Using IPAD 1 with latest software.

I guess it could be for a number of different reasons but it may help if you close open/recent apps in the task bar before you try to play your movies. No guarantees - but it can't hurt either.
Make sure you are on your home screen before you close the apps - that will ensure that you are closing the video app as well. Double tap the home button to bring up the task bar. Tap and hold down on any app icon in the task bar until it wiggles. Then tap the minus signs in the corner of the app icons to close them all. Then restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut down. To power up, hold the sleep button until the Apple logo appears. Try the rental again.
This "generic cure-all" may help as well. Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider. Try the video again.

HT1491 i rented movie on ipad. when i click play it says cannot open. any suggestions?

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