HT1491 Im not getting an option to download in the App store.... any ideas?
I do not get the option to download in the app marketplace ... any ideas?
If you're trying to get a new app, tap the price button or where it says "free" if it's a free app.
If that doesn't address your issue, please post back and clarify what you're trying to do and where it's going wrong for you.
Regards.
Similar Messages
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I have a macbook which is about 5 years old now and is not yet running OS X Lion. I checked for software updates and it says my system is up to date. Unfortunately it still wont let me download the app store without updating my software but there is nothing to update from what i can see. Im trying to upgrade to OS X lion but i cant get that till i figure out how to download the app store so if anyone knows another way to go about it I would appreciate that.
The Mac App store requires Snow Leopard (10.6.6) what is your OS
Stedman -
Cannot download from the App Store
I have tried many things:
Used the Activity Monitor to stop "storeagent"
Terminal to:
rm -r ~/Library/Caches/com.apple.appstore
rm -r ~/Library/Caches/com.apple.storeagent
rm ~/Library/Preferences/com.apple.appstore.plist
rm ~/Library/Preferences/com.apple.storeagent.plist
rm ~/Library/Cookies/com.apple.appstore.plist
Sign-out/Signed back in iTunes/App Store
Changed password for iTunes/App Store
Verified Account including Credit Card Info
Repaired Disk
Repaired Permissions
Reloaded Mountain Lion (ML)
Verified Programs (ML, iTunes) were up-2-date
Disabled anti-virus software
Disabled Firewall
I can purchase Apps or purchase songs from iTunes; just cannot download. I get "An error has occurred" (on Purchases Page) I get an alert when downloading from the App Store to go the Purchases Page and try downloading.
This is on my MacBook Pro running ML. (v.10.8.2) I can sign into my account using my wife's MacBook Air and download all day in either iTunes or the App Store. I can also download with my iPad.
I really am at a loss. There may be more that I have done but right now I am burnt out and tired of this. Apple Support has been no help.
I would greatly appreciate any help.
Tks in advance.
--SamForgot to add tried changing the time ahead and retry and set the time back correctly.
--Sam -
I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?
It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked. -
I am trying to download xfinity tv go app. I can not find it in my App Store and can not download it from the comcast website. All I get is a blank screen in the App Store. My Apple ID is associated with a Canadian address. How can I find the app?
Its possible the App is not available in the Canadian store if the link doesn't work for you.
https://itunes.apple.com/us/app/xfinity-connect/id320788270?mt=8 -
I am unable to download from the APP store. I get an error message saying my computer is not verified and click support under quick links..
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I am using ios7 , while i am getting call i am not getting reject option, What could be the issue?
Hello Mallikarjunaj
The decline button will only come up when you are using the phone, like surfing the web or reading a message. Check out the article below for more information.
iPhone: Silencing or Declining a Call
http://support.apple.com/kb/TA38605
Decline a call
Do one of the following:
Press the Sleep/Wake button twice quickly.
Press and hold the mic button on the headset for about two seconds, then let go. When you let go, two low beeps confirm that the call was declined.
Tap Decline. Decline appears only when you’re using iPhone.
Regards,
-Norm G. -
i have purchased itunes match but the cloud will not load on my ipad 4.it works on my iphone 5 & it originally worked on my ipad.the only music that will show up is stuff that i bought from the itunes store.any ideas on how to get this to work?
On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed. -
When trying to download from the app store I keep getting an error message saying "this version of OSX 10.10 cannot be installed on this computer"; however, when checking the requirements I have them all.
Specs
Macbook Pro 15 inch
OS X 10.7.5
4GB of memory
>120GB of storage availableMacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
How can i download lion from 10.6.8 because I can not find the download on the app store?
The only way you could get Lion for free was if you had purchased a new Mac within a certain number of days before Lion's release. Buyers could then get a free upgrade to Lion. That offer is long gone. Otherwise, it's never been free.
Mavericks, 10.9.x is the first OS Apple has ever released for free to everyone (who's Mac can run it). -
Can't open TurboTax 2013 because it was not downloaded from the App Store
I downloaded TurboTax 2013 directly from Intuit. When I launch it, I get the error message "This application cannot be opened because it was not downloaded from the App Store." It was not downloaded from the App Store because the App Store doesn't have the version I need. Now what?
I think you should use the new version for free turbotax. I have used turbo tax 2014 recently.
From Apple store you will defiitely get this software easily. -
Does anyone know how to resolve the problem of apps not being able to download in the App Store? After the IOS 6 update I haven't been able to download any apps.
Maybe here:
IOS 6 App store crash: Apple Support Communities -
Just downloaded the new ios 7, and I can't seem to get any apps to download in the app store. It doesn't have the meter bar anymore and all it does is have a blue circle spin and spin for over 5 min. without nothing happening! Help!!!
Hi,
This is how App Store app shows now when an app is downloading. If you cannot download anything, go to Settings > iTunes & App Store, remove your Apple ID, and set it again. That should work.
Hope that helps. -
I have my new HD in a USB enclosure connected to my MacBook Pro and I want to put a fresh copy of Mountain Lion on it. I'm told that I need to boot from the Installation Disk to start. But I do not have an install DVD as I got ML as a download from the App Store. Can I download ML from the App Store again, but this time directly to my new HD?
Create a data recovery/undelete external boot drive
You can also use Carbon Copy Cloner to clone your present setup to it and boot from it.
Most commonly used backup methods
However, SOME external enclosures are not bootable, you will soon find out. -
Hello - my safari on my ipad2 gives the following message "safari could not open the page because the server stopped responding"...email works fine and I can download from the app store...seems to just be a safari issue
Marc-
The Safari message is probably telling the truth. Is the problem repeatable at several websites, or is it only with a particular one? If all websites, you may have trouble with your internet connection downloading large amounts of data. Mail messages are relatively small unless there are attachments or embedded images.
Fred
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