HT1491 On both my iPhone & My iPad I keep getting the same message. Cannot connect to iTunes Store. I can connect on my Mac. Until the other day I have always been able to connect on both iPad & iPhone.
All of a sudden I keep getting the same message on both my Iphone and Ipad. (Cannot connect to Itunes Store.) (OK)
I am able to connect on my Mac. My Password is correct.
Hi Velvalee,
While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
Cheers!
- Ari
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Cheers, Tom -
I have tried to stream movies and live TV using my HDMI adapter and cable . I have always had it work but with the most recent update it no longer will connect. I hope someone has a good solution.
It still works for me.
Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). -
Any suggestions?
Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
HT1688 My phone and Ipad give the same error cannot cnnect to itunes store
My Iphone and Ipad will not connect to i tunes store
If you want anyone here to come forward with help, you will at some point need to describe what is happening.
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I have an iphone 4 and have always been able, until recently, to access emails and internet. I have tried resetting everything, without luck. Any ideas?
Hi Sampolitis,
If you are having issues with an iPhone accessory, try the troubleshooting steps in this article.
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
This article outlines basic setup and troubleshooting suggestions for using Bluetooth accessories with an iOS device.
iOS: Third-party Bluetooth headsets, headphones, and keyboards
http://support.apple.com/kb/ht1664
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Hope this helps,
Mario -
I just got an iPad mini, when I try to upload my iPhone backup from my Mac i get the message to upgrade my iTunes. I can not seen to find where the download link is for iPads on apple website. Can anyone help?
The message is referring to iTunes on your computer, not the iPad : http://www.apple.com/itunes/download/
The built-in apps on the iPad can only be updated via iOS updates, so if your iPad mini is on iOS 6.0.2 then its up-to-date -
Trying to update my apps on the iPhone 3. When I type in user name and password, I get the message "Cannot connect to iTunes Store" How can I connect?
I have the same problem. Any suggestions?
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I have not been able to use facetime on my iphone 5 and my daughtes ipod 5 since yesterday...does anyone know if there are any issues with apple?
As these are user to user support forums, there will be no official response from Apple posted here.
Basic forum ettiquette is search before posting, so why post again if you've already searched? Seems rather unintelligent. -
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The problem returned about a week ago after downloading a new album from Itunes. I now have 12.5k of songs leaving 10gb spare on Iphone which should be more than enough room to operate properly. Last night it seemed to be dowloading ok (after doing all of the above again for the umpteenth time) this morning it revealed that it had just synched 2.5k of songs and 18gb of "other" on the contents bar. it wont synch now as it says its over capacity. So the 18gb of "other" would probably be corrupted data that means it must corrupt each song as it tries to synch it.
The 2.5k of songs it did synch are working on the Iphone as is every song in the library on Itunes. I did completely delete the new album I bought and redownloaded it from the store then tried to synch just that album and it worked fine.
Just about time to dump apple I think! -
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You may need to try recovery mode now. Read this.
iOS: Unable to Update or Restore -
HT201335 Why have I been able to mirror from my Ipad one in the past and now I can't?
Why have I been able to mirror from my ipad 1 in the past and now I can't. Has something changed?
1) Quit App Store in multi-tasking.
•From the Home screen, click the Home button twice.
•Tap and hold on the app.
•When it starts to jiggle, tap the red in the top corner to close it;
***Please close all open apps on your phone***
2) Tap Settings.
3) Tap Safari.
4) Tap Clear History.
5) Tap the Clear History button.
6) Tap Clear Cookies and Data.
7) Tap the Clear Cookies and Data button -
since I upgraded to iTunes 10.4 I have no connection to iTunes Store nor can I do back ups with my iPhone 4
For Win or Mac try here > Can't connect to the iTunes Store
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I have an IPhone4 and is updated with version 6.1.3 and I am not able to connect with face time calls. I have checked the date ant time. I used to be able to use face time with no problem. Since the late os upgrace I have not been able to connect with face time.
Read http://support.apple.com/kb/ts3367
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When you restore, which error # appears?
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