HT1491 Purchase could not be completed ??? Any idea

Purchase could not be completed ??? Any idea why thanks

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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  • HT1491 purchase could not be completed

    i would like to perchase on candy crush app. but some reasion purchase could not be completed. i changed my payment option from paypal to card. still does't work. any solution.....?

    That's weird. What are you using when this happened? Have you tried purchasing using another device or computer and received the same error?
    You can report this to support you know.
    https://expresslane.apple.com/GetproductgroupList.action

  • HT203433 APP store error " your purchase could not be completed"

    I'm receiving an error " your purchase could not be completed"any asks that I contact support at itunes...( at www.apple.com/support/itunes/ww/. ) this is happening on my laptop on itunes and on my iphone(app and itunes app). Free apps download fine but fee apps get this error. I check my credit card info associated with my itunes account and it looked fine but deleted it and re-entered it. any help?

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT204088 why it says Your purchase could not be completed

    i try to buy some game gem but it  shows   your purchase could not be completed
    any 1 can tell me why thank you.

    If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 When trying to pay for an app, i get the following message:  "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

    When trying to pay for an app, i get the following message:  "your purchase could not be completed. For assistance contact itunes support at .." However i cant find tbe remedy at that address. Any ideas ?

    You will need to do as the message says and contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1646 I want to pay 4.99 for my game, however, it shows "your purchase could not be completes." I have no idea how to solve it. btw I just changed my location and payment option for my APPLE ID.

    I want to pay 4.99 for my game, however, it shows "your purchase could not be completes." I have no idea how to solve it. btw I just changed my location and payment option for my APPLE ID.

    If you are getting a message to contact iTunes Support then to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • HT1689 Anyone else have any success with: your purchase could not be completed, contact itunes store support to complete this transaction.

    It's been a couple of days since I made a new apple id. And since then I have added iTunes credit to my acc. But unable to use it as the following error appears: "your purchase could not be completed, contact itunes store support to complete this transaction"
    Anyone have any luck. I've emailed the relevant support team several times and still no luck, they haven't found or provided me with a solution.

    Click here and request assistance.
    (77171)

  • HT201304 I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

    Help me! I can't purchase any. I'm buying gems in-game. There always a message saying 'Your Purchase Could Not Be Completed.' What's the problem? I have $100.63 credits. I can't use them. I just change my name in my apple id. Can anyone help me?

    It's still the same message. Your Purchase Could Not Be Completed. For Assistance, Contact iTunes support at www.apple.com/support/itunes/ww/.

  • HT1491 your purchase could not be completed

    i orderd clash of clans app and then i wnted to try having in app purchase,but errore
    " your purchase could not be completed" apeared!!!!!!

    And then what?
    Itunes support will solve your issue. 
    You must contact them, just as it told you to do.

  • My Experience With "Your Purchase Could Not Be Completed"

    About two months ago, the Apple store hit me with the, "Your Purchase Could Not Be Completed" message when I tried to rent a movie. I tried the obvious remediation steps, like switching the credit card, changing the device, and even trying a different Apple ID. Nothing worked. I contacted Support, and initially, I was told that I violated one of the T&Cs in the Apple Store agreement. I pressed a bit on Support because I was confused (what did I do wrong?), and then I received a message to try my purchase again in 30 minutes. After 30 minutes, the problem went away. Hurray!
    Since then, I have run into the problem perhaps 15 times. Each time, I have contacted Support, and each time, I am told to wait for 30 minutes as the appropriate changes had been made to my account. I've asked, but so far, I haven't received an answer to my question about the core of the problem.
    One thing to add -- when the problem pops up, usually one week after the previous occasion, the problem affects every device and Apple ID in the house. I wonder if the problem is related to me.
    When this probem first occured, there were very few mentions of it on the Internet. Now, two months later, there are 2 pages of Google hits.
    I hope this helps! Hopefully the good folks at Apple get enough support calls that they triage this weird problem.
    Good luck from me, my MBP, iPad, iPhone, Apple TV, and iMac!
    paul

    usually the message says something like "your purchase could not be completed. for assistance contact itunes support"
    in any case, doing so is going to be the best thing / http://www.apple.com/support/itunes/contact/

  • Your purchased could not be completed,problem buy gems clash of clans

    your purchased could not be completed,problem buy gems clash of clans

    Were u charged for it? If not, it shouldn't matter. But if it was charged, u can send supercell a bug report. In clash of clans, go to Settings -> Help and Support -> Report an issue -> purchasing issue
    It will take u to ur mail and u hv to send an email to supercell giving an account if what happened. If u hv any proof like a screenshot of your credit card bill and that of the pop up box, u can send it in ur mail. As it is a purchasing issue, it should be looked into soon. Hope this helps.

  • My phone says your purchase could not be completed?

    My phone says the purchase cannot be completed and i need to buy something. What should i do? Someone please help!

    usually the message says something like "your purchase could not be completed. for assistance contact itunes support"
    in any case, doing so is going to be the best thing / http://www.apple.com/support/itunes/contact/

  • This purchase could not be completed please select a different payment method

    I`ve bought a new BB as a present to my wife - Z3.
    I`ve registered for her new BB ID account - **Removed**@dunaeva.su
    And we can not purchase anything having the same problem using all of our cards - "this purchase could not be completed please select a different payment method",
    I`ve read a lot of forums and web pages and belive that our problem - ur sistem has flagged her account as potentially Fraudulent or Blocked.
    U shold unblock her and bring ur appoligise.
    Edit: Email removed. At no time should you provide any personal information to any other community member. Please review the Community Guidelines and Terms and Conditions of Use. for further information

    I apologize for the rudeness of my first post - i was really disappointed with the situation when i`m not able to provide to my wife fully equipped phone with all her contacts and sms (need some paid app). I`ll check up your recommendations and come back with a report or new questions.

  • TS4541 Every time I try to purchase anything from App store using my apple ID, a message appear saying " your purchase could not be completed"

    Everytime I try to purchase any thing from App Store using my apple ID, a message appear in my Ipad saying" your purchase could not be completed"

    Contact iTune Support
    http://www.apple.com/emea/support/itunes/contact.html

  • HT3552 Your Purchase Could Not Be Completed.Contact iTunes Store Support to complete this transaction.

    I had try to purchase a pack of game coin at my iPhone 5 games previously but no problem with it.I wanna top up more so today I top up again and its POP UP that YOUR PURCHASE COULD NOT BE COMPLETED.CONTACT iTUNES STORE SUPPORT TO COMPLETE THIS TRANSACTION.Firstly I thought it was my credit card problem,I called my credit card bank to make verification.They told me that my credit dont have any problem on it and requested me to contact iTunes.How come will like this? Anyone teach me please?

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, it could be due to a number of reasons) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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