HT1491 Tones not transfering to Itunes & Are showing up grey & with frozen sync symbol?

Four tones i bought off of Itunes on My iphone 4s are not showing up on my library in itunes. The only ones showing up are two of them i bought today. 9/5/12
I am still not able to get into the GREY SHADED ones that have the frozen sync symbol next to them? Help!

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Music appears grey with a sync symbol on iPhone 4 (iOS 6.0.1) on iTunes (newest version as of 11/20/2012) and will not play on iPhone. It is set to manually manage music.

So I got a brand new iPhone 4 from a Sprint retailer, and it came with the software that was available at the time of the release. I left it that way for a while and put music on it through iTunes (latest version as of 11/20/2012) with no problems. Then I updated the software on the iPhone to iOS6.0.1 and when i tried to put music on it through iTunes like normal the songs showed up in the library of the iPhone (still on the computer) however they were grey and they had a syncing symbol to the left as if it were still syncing the music. I waited and waited but it would not go away. then I clicked the arrow at the middle top of iTunes where it shows you what song is playing and everything else iTunes is doing, and it did not say that it was syncing the music like normal. Basically the library indicated the music was still syncing but iTunes was not putting it on. I currently have it set to manually manage music. I do not want to switch it to automatically sync or reset my iPhone because I will lose my information. Any immediate help would be greatly appreciated!

When I went to restore my phone, I may have found the cause of these problems. I never deleted all of my original synced songs before enabling iTunes Match.
When I just went to do the restore, I figured I'd delete all of my songs, then disable iTunes Match. After deleting about 3.5 GB of music and disabling iTunes Match, I ran the sync to backup my iPhone. It said there was still 2.2 GB of music. I checked my phone just in case and there was 2.2 GB there, probably the original synced songs that I never removed.
Anyway, I'm doing the restore now just in case and will respond tomorrow with how everything is working.

I tried to create a new google calendar in ical, but they did not show up, I tried this several times. Now when I sync my iPad via iTunes all these failed attempts are showing up under the ical sync list in iTunes, how can i clear them from this list?

I tried to create a new google calendar in ical, but they did not show up, I tried this several times.
Now when I sync my iPad via iTunes all these failed attempts are showing up under the ical sync list in iTunes, how can I clear them from this list?

See https://bugs.downthemall.net/ticket/2147
Google Search Bug
Reported by: openid:nathan wride Owned by:
Priority: major Milestone:
Component: Polish/Usability Version: 2.0.10
Keywords: Google search instant save bug Cc:
Operating System: Windows
Description
Hi Guys
I have found a bug/annoying thing that occurs frequently on google. When searching, DTA trys to download the search...
I'll try to attach a screenshot.
Attachments
[https://bugs.downthemall.net/attachment/ticket/2147/Screenshot.png Screenshot.png] Download (113.0 KB) - added by openid:nathan wride 4 weeks ago.
The screenshot that shows the bug.

Not all my songs are showing in itunes even though they are in the Itunes Media file directory

Not all my songs are showing in itunes even though they are in the itunes Media Dir. I have spent hours trying to find out why so I moved the songs out of the Music/itunes/itunes media and uninstalled itunes. I then restarted my pc and re-installed itunes. When I opened itunes the same songs are still there (but cannot be played as cannot find location) even though I have not put anything back in the itunes media dir. To me there seems to be a refreshing problem as itunes is not looking at the directory even through the advanced preferences area is mapped to the correct area.
Help please.
Thanks

Apple's official advice on duplicates is here: Find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls such as lost ratings and playlist membership, or that sometimes the same file can be represented by multiple entries in the library and that deleting one and recycling the file will break the other.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background, this post for detailed instructions, and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed.)
The most recent version of the script can tidy dead links as long as there is at least one live duplicate to merge stats and playlist membership to and should cope sensibly when the same file has been added via multiple paths.
See also Make a split library portable for some thoughts on best practice when it comes to organizing the library and media files.
tt2

Why can't i add playlists to my iPhone from my mac while they are connected? I keep getting the following message "some items (meaning all of them) were not transferred because iTunes match is enabled." This is incredibly frustrating.

I keep getting the following message "some items (meaning all of them) were not transferred because iTunes match is enabled." when I try to drag and drop a playlist, song, or album to my iPhone. This was NEVER a problem before iTunes match or the last iOS update. So what is the deal? Why can't i just add music to my phone from the mac? There is space on the phone. The only way I have found to get the music i want to the phone is to have it download from the phone. This is not something i want to have to do: go through and manually add every album and recreate a playlist on the phone when its there on the mac. And, even more irritating, since the new update, when the phone is plugged into the mac i can't actually view from the mac what music is on the phone. This is incredibly frustrating and any help would be much appreciated in managing my music libraries for each device.

Hi,
You cannot manually manage music with match turned on on your iOS device. If you want to manage music manually, you will need to turn off match on your iPhone.
Jim

I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone.

I recently got an iphone 5S and my songs not purchased from iTunes are grayed out (phone only) and are skipped past when playing them through my iPhone. i have tried the following:
1) Removing all music from phone and resynced to iTunes PC library.
2) Erased phone and restored from back up
3) Erased phone and started as a new iPhone
4) Reformated the music files in my library that weren't playing
5) Deleted songs from iPhone and computer and re-imported CDs
6) Tried to redownload my COMPLETE MUSIC LIBRARY from iCloud.
7) I have also turned it off and turned it back on several times
8) I tried syncing through my macbook (only moved partial songs to it to see if it would even work).
9) I have tried to get Siri to play them, did not work.
10) All music does play fine on my iPod Touch 3rd (iOS6 i think) gen and iTunes on Mac and PC
11) I added a CD to my roommates iTunes and it plays on their iPhone 5S but not mine.
After all of these things it is now WORSE!!! My iTunes purchased songs are now experiencing the same issue along with some (not all) of the original music files that were skipping and grayed out. My conclusion is i have no clue at this point! I have done everything i have found online in EVERY discussion, i have spent over 60 hours trying to get this to work and i am asking myself, i bought this product why am having to fix this when it worked just fine on my iPod touch (3rd Gen) and iPod Classic!!!! PLEASE APPLE FIX THIS ISSUE FOR US!!!!

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

For itunes 11: movie that are not purchased via itunes are loaded into and catagorized as "home videos". I want all of my movies in one spot under Movies as they always were. How can i tweak this?

for itunes 11: movie that are not purchased via itunes are now loaded into and catagorized as "home videos". I want all of my movies in one spot under Movies as they always were. How can i tweak/resolve this?

Cdaver wrote:
I have this issue too and want the same result, another feed suggests selecting the movie, going to get info, and changing this under options, but I suppose you have to do that movie by movie.
You can select all the movies you want and change them at once.

HT201272 lost songs from ipod (which I purshased from Itunes from the IPOD) didn't back up to PC itunes and my wife restaged my sons ipod and the songs gone-Apple itunes gave me a link to relaod however they are showing light grey on the ipod (marked in l

lost songs from ipod (which I purshased from Itunes from the IPOD) didn't back up to PC itunes and my wife restaged my sons ipod and the songs gone-Apple itunes gave me a link to relaod however they are showing light grey on the ipod (marked in lt grey)

I have the same problem!! only thing is that i have the ipod touch 5th generation and a mac. I've been trying to find a way to get all my music to play cuz it will only play on itunes but when i try to play it on my ipod it'll just show a circle with a red square in the middle next to the songs i cant play.

My iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

my iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

hi, may i know how to restore and put it on recovery mode??
as I faced the same problem as you now...
Thanks

I preordered an album but not all the songs are showing up. They say purchased but wont go into my itunes library or onto my iphone. Please help.

They say purchased but wont go into my itunes library or onto my iphone. Please help.

Hey there aussieboss123,
It sounds like you are wanting to download an album that you pre ordered, not all the songs are downloading. First, use this section of the following article to see if the tracks download:
Download a pre-ordered item
When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.
If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
If it does not, I would use the following article to report a problem with the purchase to the iTunes Store support directly:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
Cheers,
Sterling

Apps not transferring from iTunes to iPod

I tried to find a thread about this but couldn't so here goes:
I just bought an iPhone and have found a bunch of apps that i downloaded on my computer's iTunes.
But when I sync my iPhone the apps are not transferred onto the phone. I tried downloading some of them directly from the phone and a message telling me that I already downloaded this app shows up, I can then get it again, but the idea was that I would find them on my mac, and then transfer them to the phone.
There is no error message during syncing, the apps just don't show up.

Are you sure that they aren't on another page of your homescreen?
Page 21 iphone manual:
"Du kan oprette op til ni skærme. Antallet af prikker over Dock viser, hvor mange
skærme du har, og hvilken skærm der vises.
Skifte til en anden hjemmeskærm: Svirp til venstre eller højre, eller tryk til venstre
eller højre for rækken af prikker. "
http://manuals.info.apple.com/daDK/iPhoneBrugerhandbog.pdf

Long voice memos not transferring to iTunes

Hi,
I need help. I have a 3gs 32GB iphone and for all purposes its been working alright, but since i did the ios 5.0 update (now ios 5.0.1 hoping this would solve the problem but no)some of my voice memo's have been duplicated on my phone. Also voice memos longer then one hour are not being transferred to itunes 10.5 running on ios X 10.6.8. Can i get some options please!
another note my ipone's general info says i have 14GB available but itunes tells me i only have 9.2 GB available.
Thank you for any help.

hi Nina!
hmmmm. is it just the voice memos that aren't transfering at the moment? how about new songs and whatnot?
love, b

IPad not recognised in iTunes and showing not charging from wall charger

I have had my ipad a year and today it is not recognised in itunes, also when charging from a wall socket 10A ipad charger it shows Not Charging (however trickle charges). I have tried resetting (holding both buttons for 10 sec) with no benefit, i am reluctant to resset everything as if this does not work I have a dead iPad.
No other items have changed and there does not appear to be any visable damage in the conector on the iPad, note an ipod conects in itunes, so it is not a Mac side issue. This feels like a software issue on the iPad.
Any help appreciated if anyone else has had this issue.
Thanks

Update: Apple agreed to a replacement iPad even though I did not return faulty one to dealer till 2 weeks outside of warranty. The replacement looks brand new. Dealer told me Apple does not repair iPads as they are a sealed unit. I am doubtful that is true. Suspect they do 'refurbish' and use as replacements. Am grateful to Apple for the new iPad. Two thoughts as to why they agreed to it despite faulty one out of warranty: 1) Consumer Guarantee Act in New Zealand - which trumps manufacturers warranties and says among other things that goods sold must be of an 'acceptable quality' (and I did mutter to the dealer about the CG Act); 2) It stops owners blabbing on forums like this what component failed on their iPad... and hmmm maybe Apple recognises a problem with the lifespan of the dock connector/cable.

Purchased Music NOT transferring from ITunes to IPod

AArgh. I have an older version of IPod (non-clickwheel) with the latest vesion of IPod Software (2.2) installed AND ITunes 6.0 AND I've repaired permissions, restarted, all the common troubleshooting actions taken place.
My Purchased from ITunes music is not transferring at all to my Ipod. At one point even though I had the latest software I would get a message saying my Ipod Software was out of date , but that's not true.
????

I am having the same problem, but I just got a new 4th generation 20GB because my old one died. So I tried transferring my library onto the new iPod and it won't transfer any of the songs that I bought on iTunes. The error message says that my software is too old, but I just updated it numerous times. What is going on!?!?

TS1538 Iphone5 not recognized by Itunes, only shows USB and Itunes logo

I have tried all items listed my Apple. Will turn on and off but only shows itunes logo and usb. Not recognized by Itunes. Have been thru ALL items listed. Phone is less than a month old

Yes, we tried that, tried everything listed in the troubleshooting sections. Even checked pc with itunes. Took it to Applestore and they fixed it. I have no idea what they did but it's fixed and was free.

HT1491 Tones not transfering to Itunes & Are showing up grey & with frozen sync symbol?

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