HT1491 updated my account credit card details outside home country.
Geertings,
am having difficulties finalizing the payment process for a movie rental after updating my payment info details - change of credit card to Canadian credit card. Since, am updating the details of my credit card data outside my home country, are ther any restrictions for purchasing after updating this info.
Thank you and regards
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
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Tap on the id in Settings > iTunes & App Store on it and log out of it and then log in with the new account. Any apps that were downloaded by the currently logged in account will remain tied to that account. If you want to use that account for other things as well then you will need to log out and in for those as well e.g. Settings > iCloud, Settings > Messages etc.
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Contact Apple through iTunes Store Support -
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ErezSome Change/Verify Account links https://forums.adobe.com/thread/1465499 that may help
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I have credit in my itunes account but cannot purchase anything as it asks me to update expired credit card details - which I do not want to do. All was fine until I updated to IOS 7
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ThanksThe iTunes Store sometimes requires a credit card to check that an account is valid, but shouldn’t normally charge purchases to it(except for gifts) while there’s sufficient iTunes Store credit.
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I am unable to use my TV Apple as it keeps asking me to verify my account - I have recently changed my credit card details - how do I verify
thankshttp://support.apple.com/kb/HT5621
In short, you have a problem we can't solve.
I suggest you contact Apple support and make an appointment to get help. Expect to pay for it. -
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Hi JW2230
It looks like the payment details are being rejected. Please check this with your card issuer before trying to update them again. The phone number for Australia is 1800 614 863.
Thanks
Bev -
Removing Credit Card Details from itunes account
I tried to use a prepaid credit card to make a purchase but i didn't have enough on the card to complete the purchase now i can't update anything because it keeps asking me for those useless credit card details, how do I remove them from my itunes account?
Hi,
See this Discussion for Details:
https://discussions.apple.com/message/15345745#15345745
Cheers, -
Hi, I have registered at apple site, and i have submitted the credit card information, they deducted some ammount without my permission, why they did that? how can i remove my credit card details from that site or deactivate my account?
From that HT3702 page :
If you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD or the local currency equivalent, to verify your account information.
You might see authorization requests on your online statement. These requests aren't actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The time it takes to remove authorization requests varies by financial institution.
The number of days that it takes to diappear varies by bank, but it's usually a few days - though with the weekend coming up it might take an extra day or two -
HT1918 How do I remove my credit card details from my Apple Account?
How do I remove my credit card details from my Apple Account? I do not like the fact that Apple does not provide a clear and simple option to 'Delete a payment card', I definitely do not think this is legal.
I ask this question because I recently received a spam-like message from Apple asking me to log in and update my account. I went in and did that, but I would like to remove credit card details from the account and it is horribly stubborn about holding onto my credit card details.Hi there
Thankyou for the latter responses from ssschmidt and limnos - as it happens I figured this out by myself. Yes, it appears that Apple will not let you delete an account UNTIL YOU HAVE VALIDATED THE CARD DETAILS. That it, until you have given them all of your credit card details - even down to the 3 digit validation number. Only once you have provided this information does the 'Payment type - NONE' appear.
I figure however, that you can just put any 3 digits in, ie, it doesn't need to be your actual 3 pin code, for the system to let you pass to the NONE option.
As I said before, I still think this ***** the big one. Apple should not be insisting on getting customers' bank details in this way - especially since there are these PHISHING emails floating around which look extremely like official Apple communications. It was the receipt of one such email that alerted me to this issue in the first place - thanks Limnos, I didn't respond :-)
This is the first time I've used this 'user to user' set up for a query like this, and I totally think it's ridiculous. This information should be readily available from Apple - no wonder their profit levels are so astromical!
Happy Mondays y'all!
m -
I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
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