HT1491 What are the answers to my security questions when I want to purchase something?

What are the answers to my security questions?

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How should we know? You set them up, not us.

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TS2446 i have no problem with my Apple ID,.. only the Security Question when i wanted to purchase something in App store it ask me to enter my first car and the about my teacher so i forget all those things!..

Hi, i have no problems with my Apple ID and my Password!.. the only thing that make hard when i want to purchase some Applicatoin in App store the Security Question they aske me about my first car & my teacher name? so, i forgot those things!

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance.

TS2446 My Apple ID is locked because I did not know the answers to my security questions when I tried to buy something. How do I get rid of/ reset my security questions?

I cannot buy any music due to the security questions. I do not have the answers to the questions and I got locked out for trying to answer them. How do I disable the security questions?

Usually you will need to contact iTunes store support but this workaround may help:
-On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
- Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
- Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
- At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

TS1424 what to do if i have forgotton the answers to my security questions when purchasing

what to do if i have forgotton the answers to my security questions when purchasing

You will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot the answers to my security question, now I can't purchase things on iTunes. How would I be able to change that?

I forgot the answers to my security question, now I can't purchase things on iTunes. How would I be able to change that?

Click here for information. If you can't reset them through the methods described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(94283)

HT4539 I cannot remember the answer to my security questions, so now I cannot purchase from iTunes

I cannot remember the answer to my security questions, so now I cannot purchase from the iTunes store. Incidentally, I remember my password and can connect on my iPad.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use.
If you also can't remember your iTunes account's password then you can try getting it reset via http://iforgot.apple.com or by contacting support via the HT5699 link above

HT1491 I forgot the answers to my security questions

I forgot the answers to my security questions and can't buy an app. What should I do?

The Best Alternatives for Security Questions and Rescue Mail
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contact Apple support.
    c. Rescue email address and how to reset Apple ID security questions.

I have forgotten the answers to my security questions. How can I purchase songs on iTunes? I have reset my password but it sitll requires that I answer the two questions because I have not made purchases on this computer. What can I do?

I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

How do I retrieve the answers to my security questions when I am not receiving any help emails from Apple?

I forgot the answers to my security questions, so I logged into my account and had a help email sent to my email address. The email did not come to my email address. How do I retrieve the answers to my security questions?

Call AppleCare and ask to be transferred to the Account Security Team.

HT1491 I forget the answer to my security questions

Can anyone help me

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

What is the answer to my security question?

Hi! i need a little help here with one question that I have... :(

Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

How do I Reset the answers to my security question when it keeps sending my email to the wrong address?

How do I figure out what my security questions are when for some reason it keeps sending the email I need to reset my answers when it keeps sending it to the wrong one?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

HT4528 How do I get the answer if my security questions when I cannot get into recovery email (not email I use under my Apple ID)

I am making the first purchase on my Apple ID and need to answer security questions that I do not remember the e mail I made the recover e mail I cannot get into... Therefore I cannot make purchases and one more wrong guess and I have my account locked so I have no way of making purchase. Please help

1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

HT1349 what is the answer to my security question?

how can i find?

Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, or call AppleCare.

Hi, what do i do if I can't remember the answer to a security question so i can upload an i-tunes card to my i-pod touch?

Hi, what do i need to do if i can't remember the answer to a security question when i want to upload an i-tunes card to an i-pod touch?

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
   1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

HT1491 What are the answers to my security questions when I want to purchase something?

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