HT1491 when I try to purchase app bonus, it says to contact itunes support
When I try to purchase an app game bonus on my iphone, I gett a purchase failed message and then told to contact itunes support. My password is correct and there is money in my account/
Have you considered doing exactly what it told you to do?
Contact itunes support
Similar Messages
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When I try to pirchase, I get this message - Please contact iTunes support to complete this transaction. I've tried the support site and can't get any answers. Does anyone lknow anything about this?
Can someone please reply soon?
Anything can help -
i use to be able to download everything i wanted, just tap and sign in and good to go, now it takes me to a verification page where i have to put in my security code for my credit card. but then it says contact iTunes support... its getting really annoying when i try to take my card off it says it could not be saved. or the same contact iTunes support ****
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version. -
I have already verified my account on iTunes, but when I try to make a purchase from the App Store it says to contact iTunes Support to verify transaction. What do I do?
You do exactly that. Contact iTunes Support. it could be as easy as the wrong address on the billing account. But call them/
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When I purchase chips in "poker" app, i see message "Please contact ITunes support to complete this transaction".What I have to do?
um, you would have to "contact iTunes support to complete the transaction". Is there something that you don't understand?
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When i try to purchase or update it says "Your Apple ID has been disabled." I have contacted Apple 3 times and they told me to change my password each time and i told them i tried that, but it didn't work.They said they would try to fix it and they never contacted me after that. I have an ipod touch 2nd generation.
What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
I just purchased Adobe Illustrator and I cant find the serial number. When I try to download using Cloud it says it does not support my computer system. Just yesterday I finished my trial. What shall i do?
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html -
What do i do if when i try to download an app it says please contact iTunes support?
What do i do if when i try to download an app it says please contact iTunes support?
Try resetting the password, even a number of times, until it takes. It took the third attempt on a family member's iPad before it was successful!
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I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?
Try Here > https://discussions.apple.com/docs/DOC-3792
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I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?
Try Here > https://discussions.apple.com/docs/DOC-3792
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When I try to buy app's it says please check date and time?
When I try to buy app's it says my IPOD says check date and time?
Does the iPod have the correct time and date?
Next try resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears -
In candy crush saga.when I try to purchase extra lives it says that's it can' and directs me to the apple iTunes support page. I can't find ths problem. What is wrong?
Click here and request assistance.
(85777) -
how do i purchase gems in clash of clans when it say to contact itunes support services? i have purchase before and now i am getting this message.
Click here and request assistance.
(78071) -
Ok so my app store app has 23 at the top which means to update my apps but when i press update and type in my pass word it starts to update but then this message poped up saying " we have a problem with your billing info." so i press continue and i type in the billing info and then it says to contact itunes support for this transaction and so when i call the guy on itunes support he answered and he told me to get online so i did and now i dont know what to do..? all i need is to updat my apps and it wont let me ! This is so aggravating! HELP
I would suggest contacting itunes support as it tells you to do.
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I just fill in my credit card to purchase in games but always pls contact itune support, i try to but its hard to change my cc data in it,pls help me,tks
When you get the message to contact iTunes support, that is what you have to do. There is nobody here that can help you, as it must be some issue with your account or credit card that only an Apple employee can help you with.
Do as instructed in the message and contact iTunes Support. You can start here. Change to your own country if needed by tapping on the link in the upper right corner of this website.
http://www.apple.com/emea/support/itunes/contact.html
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