HT1495 I recently "held down the shift key" and created (and named) a new library, it's completely lost all my music on my iTunes ac! I still have it on my iPad, can I transfer all my iPad music from my iPad to a new iTunes ac (as I had to uninstall and i

Ive had an iPad for a year or so, it's got tons of music on it. I recently got myself an iPhone. I read on here about how to set up a completely separate library using my same account (as my iphone couldn't possibly hold the same amount as my pad I thought it made sense!). Trouble is....as I set up a new library it asked me to name it, which I did. The trouble is now, every time I log in to iTunes it logs into the new library which is completely blank. It has of course not effected my music on my pad (phew!), I cannot find my original iTunes a/c anywhere on my pc. In desperation I tried to uninstall the iTunes off my pc, then reinstall, and log into my original a/c hoping all would be revealed thanks to the iCloud, but no.....it's blank! Is there anyway of copying (safely) all of my music and films FROM my iPad ONTO my new blank iTunes account?? Any help would be greatly appreciated!!

The trouble is now, every time I log in to iTunes it logs into the new library which is completely blank. It has of course not effected my music on my pad (phew!), I cannot find my original iTunes a/c anywhere on my pc.
Okay, try launching iTunes while holding down the shift key (again) but this time, click "Choose library". Browse to the location of the old library file. The default locations of the library file are inside the iTunes folder described in the following table:
Operating System
Default location of iTunes Folder
Mac OS X
/Users/[your username]/Music
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\
Microsoft Windows Vista
\Users\[your username]\Music\
Microsoft Windows 7
\Users\[your username]\My Music\
Find and open the library file. Are you seeing your normal library now?

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I am unable to to upload more than one photo at a time. I have tried to hold down the shift key

I am unable to upload more than one photo. I have tried to hold down the shift key and highlighting the remaining photos.

If you are using the Internet Explorer (IE) browser than you will only be able to upload one file at a time. This is per browser design by Microsoft. If you want to upload multiple files than use another browser such as Firefox or Chrome.
If you are not using IE and are seeing this issue then please share which OS version and browser version you are using.

I created a 2nd library for my husbands music and now I can't find my original library. I did hold down the shift key to open itunes but is still comes up with the new library. What am I doing wrong? I tried several times with no luck. Thank you.

I just got an Ipod Classic recently and downloaded Itunes. Got my music on my Ipod. My husband just got an Ipod Touch. I followed the directions on how to create a 2nd library and was able to load his music onto his Ipod. My problem is now I can not find my original library. I did what the directions said about holding down the shift key while opening Itunes and it still goes to the 2nd library that I created. How do i get my original library to come up? I tried several times with the same results. Please let me know what I need to do to be able to get into either library. Thank You.

Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.

How to email multiple contacts with mail in yosemite (holding down the shift key no longer works)?

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Electron Mover,
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If you are willing I encourage you to send them feedback here: https://www.apple.com/feedback/macosx.html or https://www.apple.com/feedback/mail.html they won't respond but at least they will know your opinion.
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I could not power on my MacBook Air tonight until I held down the power button and accidentally hit the F12 key. It is 2 1/2 weeks old and I downloaded Mountain Lion 2 days ago. Help!

I could not start up my MacBook Air tonight, even after making sure the battery was fully charged. I have had it for 2 1/2 weeks and downloaded Mountain Lion 2 days ago. This has never happened before. It started when I held down the power button and accidentally hit the F12 Key. Is this a problem and what should I do about it?

call AppleCare.

My iPhone 4S has crashed 7 times. I hold down the home key and on button to reboot. I tried a restore but has crashed once since. Do I have a faulty phone ?

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Does the screen come back on if you press the sleep/power button?
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HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

Google Sheets: A browser error has occurred. Please hold the Shift key and click the Refresh button to try again.

Since upgrading to OSX Yosemite last night, I get this error message when I open spreadsheets previously created in Google Drive: "A browser error has occurred. Please hold the Shift key and click the Refresh button to try again." Following these instructions does absolutely nothing.
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I've tried:
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moving tab doesn't work.

I get this message when I try to open my google shared docs this week: "A browser error has occurred. Please hold the Shift key and click the Refresh button to try again." - but that click/refresh doesn't work either. What's up?

# Question
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The backend end is in serious pain....on many levels.
Try this: Connection Problems Form

Yesterday for the first time i turned on my macpro 2011 model and i got a crazy gray screen with lines all over it ,so i held down the power button and turn off then restarted and all was ok could someone help me with this,what caused this shut down. werd

yesterday for the first time i turned on my macpro 2011 model and i got a crazy gray screen with lines all over it ,so i held down the power button and turn off then restarted and all was ok could someone help me with this,what caused this shut down. werd

Are the lines like psychedelic herringbone? If yes, I had that happen once, it was something serious, like the
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Hi, I've just upgraded my itunes on my Mac OS and my library has disappeared when ive re-started my Mac?HELP! I still have it on my ipad but where has it gone form my computer?

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try if this support article helps.

I can no longer copy multiple files by clicking on the first file and holding the shift key and clicking on the last file. This worked until recently. I must have hit the wrong button at some point

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HT1751 I have moved my library from an external hard drive into my laptop music file but I am not able to open i-tunes when holding down the shift key as advised in step 4 and thus not seeing the library option box - any tips please??

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tt2

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~/Library/Preferences/com.apple.Safari.plist
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message edited by: cs

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HT1495 I recently "held down the shift key" and created (and named) a new library, it's completely lost all my music on my iTunes ac! I still have it on my iPad, can I transfer all my iPad music from my iPad to a new iTunes ac (as I had to uninstall and i

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