HT1495 we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the
we have 2 I phones and when I tried to sync my I phone to the computer for a back up(have only 1 account) i lost all my phone contents and my phone has all the contacts/messages etc of my daughter's phone. I had ok'd to "restore settings" in the process. How do get all the contents/contacts of my phone back?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books.
Similar Messages
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My wife had an iPad for a year and synced to our computer with no problem. I recently received an ipad2 and when I tried to sync using separate apple and iTunes passwords, under her computer user name, it appears I over-road her account and synced all her apps with my apps on my iPad. I then set myself up as a new user on our computer and tried to sync. I now get the error that my iPad is synced to another library. How can I start over without erasing all my data on the iPad?
Go back to her login. Unless you deliberately erased apps, they should all be there, both yours and hers! Then, you need to set up each iPad separately. You will notice that they have separate names for that very purpose.
There is no problem with multiple Apple IDs on the same iTunes on the same computer except... Apps are permanently associated with the ID that was originally used to obtain them. If you choose to update an app from inside iTunes and you're logged into the "wrong" ID, you must log out and back in again.
On the bright side, you can configure either or both iPads to sync with apps and music and movies, etc. from either or both IDs. Further, if you choose to update the apps from the iPads themselves, there is no need to log out/in. The device handles that. All you need is the correct password. In my case, I use the same password for both IDs to make things easier. -
I put some money in my account and when I tried to buy a new APll they asked me for a security Q ,but the problem I don't remember my answers .What should I do ?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107524) -
I restored my phone data onto my new phone. When I tried to send email it asked me for my email password, which I couldn't remember. Now I keep getting an error message whenever I try to send an email. How do I reset this so it works?
Until you can enter that password it kept asking for, you won't be able to send mail. You need to go to Settings>Mail, Contacts, Calendars>Email Account you are referring to>SMTP server, and make changes there. If you cannot remember your email password, you will have to get in touch with your provider to be able to change it.
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I set up a playlist in itunes and when I try so sync it to my iphone, I get an error message "itunes could not copy "x" to the iphone "x" because a timeout error occurred. Using itunes 10.5.2.11 and Windows Vista 64. Any help? Thanks in advance!
I have the same question and the only reply I've found on the forum was "change the USB hub", which HASN'T worked. So I am accepting new suggestions. Tks!
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I just bought an iPhone 4s yesterday and it wouldn't connect to the iTunes 10.6.3 I had already on my laptop for my husbands 3gs and my brother in laws iPhone 4. Neither of them ever had a problem syncing with itunes. When I tried I was told to uninstall itunes and reinstall a 64bit version. Took several attempts but I finally got it. Then it said that I needed to upgrade my apple mobile device support and for me to uninstall itunes again and reinstall it. I have done all of this several times and still cannot get it to work right. I have uninstalled every Apple software listed on my computer and had to reinstall it all. Help!!!!!!!
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I have an iphone 4. How do I get pictures off of my phone, and into my computer, to make more space on my phone. I want to send to my dell computer. When I tried syncing phontos on my phone before, all of the pictures on my computer went into my phone taking up my data space. I jsut want the pictures that I select to go to the computer. help!
The only pics that can be imported to your computer are pics in your camera roll, & you don't use iTunes for that. Read here:
http://support.apple.com/kb/HT4083 -
I have recently updated my computer since my old one broke and therefore had to download a new iTunes. When I came to add my iPod to this new iTunes, I was given no option to transfer the contents of my iPod library to this new iTunes and was forced to try 'sync'; when my old computer was repaired once we lost all of our data so I had to download a new iTunes then,all of my iPod downloads were transferred and I could easily reburn my CDs so I didn't think the wiping of my iPod would be a problem. When I clicked 'sync' it warned me that it would replace the contents of my iPod with the new iTunes library, as I said I didn't think this would be a problembut then it asked if it should transfer my recent iTunes downloads so I said 'yes'. The sync was completed but now I only have 4 downloaded songs and 5 albums which I burned to my new iTunes! I have lost all the music I bought, all the videos I bought and all the audiobooks I bought! (Luckily I still have my apps.) I tried to restore backup but realised that only covers calendars, contacts E.T.C and I checked my iTunes account and that shows all my downloads but I can't see a way to restore them or anything like that!
Please help! I am in despair as you can imagine how much moneys worth I have lost and am losing faith in AppleCorrect. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
Also the ipad is not yet connected to any internet connection but the computer is connected to LAN. I am in desperate need for answers and some guidance.
Device not recognized
http://support.apple.com/kb/TS1538 -
I have tried restoring from backup, but it looks like my music was already gone. I am trying to avoid restoring factory settings because I can't quite tell what will be lost in that process... Thank you!!
Removed. Re-synced. Still not working. Factory reset the phone, re-installed music... made a GIANT "Other" file instead of actually adding any songs.
Factory resetting again. Any other solutions?
EDIT: If It helps, I'm doing this all over USB connection, not trying to sync music through wifi or anything. -
Backed up my phone then when it started to sync, it crashed. Can't get it started back. What to do?
How can I restart my phone? Crashed when trying to upgrade to 5.1
Did you check in iTunes/Edit/Preferences/Devices, if there is more than one backup listed? If you can find your latest backup and the older one, see if you can choose the new backup to restore from, after you set it up again as new device: How to back up your data and set up as a new device
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I recently downloaded the newest version of iTunes and was trying to sync my iPod to my new computer for the first time. Somehow in this process I somehow lost all of my music! It says that I only havce 10 songs unless I'm looking in my library somewhere else. But even on my iPod all of my music is gone! Help someone!!! Can I find what music I used to have?
If the music that was removed from your iPod (which happened as a result of syncing it with a new computer... an iPod is designed to sync with only one library at a time. Connecting it to a new/different iTunes library will erase what is currently on the iPod and replace it with what is in the new library) is no longer in a backup anywhere or another PC, then there is no way to tell what used to be on your iPod.
You'll need to either rerip the tracks you had from CDs back into iTunes or redownload them from iTunes via iCloud if possible.
B-rock -
Someone please help! I lost everything on my iphone when I tried to sync my itunes. HELP
Can I get my stuff back?
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can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it
See Empty/corrupt library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2 -
I bought my iPhone on Friday and when I tried to use it to make a call (after I had left the store) the screen had turned green - as if a green filter had been placed over it. When I turned the phone sideways the color turned to magenta. Anyone else have this problem? I plan on exchanging the phone but can't get there until later this week.
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