HT1498 (1st Gen) Apple TV Rental issues:

Last 2 rentals I have purchased through my 1st generation Apple TV have appeared to download fine, however when I go to play all it shows is a white screen with no sound. Has anyone else experienced this. Were you able to come up with a solution? Thank You.

Try restarting the Apple TV by removing ALL the cables for 30 seconds, or resetting it using the reset option under general. You should also try restarting your router or de/re authorising your iTunes library.

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    Doesn't sound good if you've restore to factory from the diagnostics menus and are seeing this.
    Have you unplugged from the main for a few mins and restarted.  Disconnect any ethernet cables if you have them.
    AC

  • 1st Gen Apple TV Sync issues.

    Hello,
    I had my atv syncing with my mac over wifi. Suddenly it stopped, i have made no changes other than usual system updates. My mac is connected via ethernet and airport. If I go into my system setting on the mac and disable the ethernet port the ATV will sync over wifi, however if i leave both connections open on my mac, the atv wont appear. I never had this problem before. Any idea's ??
    Thanks.
    rany

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  • HT1498 What has happened to movie rental in 1st gen Apple TV as the option has  disappeared ?

    Apple TV now only shows my movies and trailers. Does not seem to want to connect to iTunes Store. Is this Apple shutting down 1st gen Apple TV ?

    I suspect what you are ssing is a symptom of a wide-spread issue with ATV's right now [though looks to be primarily Gen 1 units].  There's an existing topic here: https://discussions.apple.com/message/25524317#25524317
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  • Hi, I have the 1st gen apple tv and suddenly when trying to rent a movie I only see movie trailors or my movies. What do I do to see the rental interface??

    hi i have the 1st gen apple tv and suddenly when trying to rent a movie i don't see the rental interface. i did a factory restore and now i see movie trailors and my movies but not rental option. any idea what could be wrong??

    Judging by all the posts on the forum, there seems to be an issue at Apple's end, although they have made no announcement on their status page. Some users have reported that Apple is aware of the issue. You can leave feedback for Apple at the link below.
    http://www.apple.com/feedback/

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    had the same problem once
    went to the appletv's settings and unlinked it with the computer
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    and let it sync the data once more
    haven't have issues since
    but described the solution to many in this forum who had the same issue

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    I have 30 movies in iTunes library that I synced to my 1st gen Apple TV.  I have viewed several of these movies in the past on the Apple TV but some are not coming up in the listings anymore.  I go back to iTunes and still see that they are still stored/synced to the Apple TV.  Why can't I see them listed anymore? (Can't see them under 'Watched' or 'Unwatched')

    Hi clur,
    I'm sorry to hear that you are having issues with your Apple TV and the most recent iTunes 12 upgrade. If you continue to have issues with your 1st Gen Apple TV not showing up in iTunes, you may find the troubleshooting steps outlined in the following article helpful:
    Apple TV (1st generation): Troubleshooting Apple TV not recognized in iTunes - Apple Support
    Regards,
    - Brenden

  • 1st Gen Apple TV won't play iTunes purchased movie

    I purchased a movie (not HD) on iTunes and cannot play it on my 1st gen Apple TV.  My older movies are still there to be viewed.  Any thoughts?

    Does it appear in the movie list on the AppleTV1 but won't play?  Does it give an error?
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    AC

  • "Music Videos" under "Music" header on my 1st gen Apple TV menu is missing.

    I no longer seem to have "Music Videos" under the "Music" header on my 1st gen Apple TV menu. This occurred about a month ago now (early October). Does anyone know why? I have worked with Apple Support and I have reset my device to factory settings to no avail...
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    I have had a rough couple months with my Apple products actually...:(
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    Regards,
    Roger Delorme.

    Having the same issues.....I have two 1st Gen Apple TVs and neither are showing on the Remote App on any of my devices as of Dec 24th.  Everything is connected to the same network, have most recent updates to Remote App, software of devices, itunes.  Rebooted router, computer, apple tvs....deleted the app, reinstalled...turned off wifi and homesharing, then turned back on and the Remote App will only find my itunes library and not the Apple TVs.  Any help would be appreciated.

  • How do I get Faces in iPhoto to appear on my 2ed gen Apple TV. The appear on my 1st gen Apple TV with Photos and Events.

    How do I sync Faces in iphoto to iTunes and then to my 2ed gen Apple TV so I can show Events,Photos or Faces on my TV? On another TV which I have connected a 1st gen Apple TV all three appear, so some how the 1st gen is sync'ing with itunes but not so with the 2ed gen Apple TV as I ony get Events and Photos on the TV screen.

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  • HT3296 How do I navigate 1st gen Apple TV without ANY remote?

    How do I (or can I) navigate 1st gen Apple TV without being able to use any remote?

    You can use Remote app on an iOS device, however it needs to have ben configured first and that would entail using an Apple Remote.
    If you have lost or do not have an Apple remote the new silver remote works with all units.
    Some 3rd party programmable remotes may also have codes to use with other devices like AppleTV.
    AC

  • 1st gen Apple TV - SD TV - no color

    I'm seeing only b&w with my 1st gen Apple TV connected to an SD TV through a component to composite converter. Why don't I have color?

    Thanks for your response.
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    I am worried that if I unlink and re-sync, I won't be able to get anything back, and will be limited only to streaming.
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  • 1st gen apple tv.

    I have a 1st gen apple tv. I have always and only streamed from my 1T TC. What has heppened is: it follows menus to the selected movie and when i select the movie, the 1st 1 second of video plays and then freezes.  The audio continues for i don't know how long because i stop it.  I have tried to sync a movie to it (wirelessly) and it tells me i have to open port 336(?)
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    Applications>Utilities>Terminal
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    sudo reboot
    If this does not work, try connecting the Apple TV to the Time Capsule via ethernet.
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    Before entering sudo reboot, save any open files. You will lose all changes during the reboot.
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    Also, you could go to Settings>Computers>Your Library.
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    After that, restart iTunes. Your Apple TV should appear under Devices. Select it and enter the code.
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  • HT1551 1st Gen Apple TV - Remote worked fine yesterday and today acts like it is unpaired.  Is it possible to pair it again without a working remote?

    My 1st Gen Apple TV remote worked fine yesterday and today acts like it is unpaired (amber flash when I hit a button).  Is there a way to pair it or another remote now?
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    A 5 GHz network cannot reach as far as a 2.4 GHz one, nor is it able to penetrate walls and the like anywhere near as well, it is not therefor always an ideal solution. It can help avoid interference from neighbouring networks but it may not avoid interference from other household appliances. You might want to try another wifi channel or even temporarily move the Apple TV closer to the AP for diagnostics.

  • 1st gen Apple tv and Zeppelin air

    Hi, would my 1st gen Apple tv stream via AirPlay to a Zeppelin air? Thanks

    In theory I would expect it to do so, but I would check with B&W if it behaves to all intents and purposes as an Airport Express does for Airtunes.
    Hopefully someone with the combination will confirm.
    AC

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