HT1498 Apple TV movie rental with iTunes credit, doesn't work

I have topped up my iTunes account, but when I tried to rent a movie directly through Apple TV, it asked me about credit card details and would not accept payment with credit from iTunes. Why? Can I rent a movie directly on Apple TV using my iTunes credit?

Hi, I had the same problem. I changed countries on the Apple TV. This logged me out of my account. When I reverted back to my country and logged back in on the Apple TV, it worked (almost) without problem.

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This could be the old bug that causes this if the movie wasn't fully loaded. Try waiting till the movie fully loads (if it's not showing a progress bar, just wait a few min as it will probably load fully in that time). Then try it again. In my tests with older versions (haven't tested 09) this was the case...clicking on anything before the movie fully loaded sent you back to slide 1.

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We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I've purchased two movie rentals on itunes, but couldn't download them into my Mac because I have no disk room available, can itunes refund my rental fee?

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report an issue with your purchase
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I am trying to download a movie rental from itunes but its stuck. I have tried stopping and starting again but its stuck.

Hey goldmasher!
I have an article for you here that will help you troubleshoot this issue with your downloads:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/ht1725
If you are still experiencing issues with the download after attempting those steps, you may need to report an issue with the purchase:
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http://support.apple.com/kb/ht1933
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Can I view movie rentals in iTunes through bought PC and iPad2? Currently have rented a movie on PC thinking I would be able to pull it up on the iPad but I don't see it in iTunes.

After transferring the rental to the iPad - The movie will show up in the videos app on the iPad - not in iTunes.
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Copied from this web site
http://support.apple.com/kb/HT1390
Connect the device and select it in iTunes.
Click the Movies button.
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After all movies have been moved, click Apply in the lower-right corner of iTunes.
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Apple tv movie rental keeps pausing as if buffering every few seconds, started over and now says to lower the video res, what is up

apple tv movie rental keeps pausing as if buffering every few seconds, started over and now says to lower the video res, what is up

Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
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Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
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Message was edited by: McGinty

HT1860 Downloaded a movie rental from iTunes

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Billed twice for a movie rental and requesting credit. How do I request credit please?

Click here and ask the iTunes Store staff for a refund.
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Is it possible to download a movie rental from itunes store on iphone 5 and sync it to a first generation ipad to watch, is it possible to download a movie rental from itunes store on iphone 5 and sync it toa first generation ipad to watch

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HT204291 i have a late 2011 macbook pro and i don't have the airplay icon on my menu. Everything is on the same network and i have a black mini apple Tv. it is either 2nd or 3rd generation. The airplay icon comes up in itunes it doesn't works with video j

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HT1498 Apple TV movie rental with iTunes credit, doesn't work

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