HT1498 Hi i'm Dave and it is asking for verification and my account has $25.00 still on it.
Hi I have AppleTV and use a iTune card. Trying to watch a movie but it is asking for verification of my account and I have $25. left on my card.
I don't see where to verification is.
All I can suggest to you is that you contact the developer of the app and tell them what trouble you are having and have them give you some guidance
Similar Messages
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I am trying to add a game to my sons I touch pad. It is a free game. It asks for verification of password and credit card info. Every time, it tells me that my time has expired. Help.
It asked me that too.Don't worry and just put it in. Itunes doesn't charge unless your son buys something. The password happens to me all the time. Credit card was only once. Just make sure your son knows not to buy anything without permission so he doesn't accidently charge you something.
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Even I cant believe this is happening again! i'm once again asking for help with my account. Since im very sick I ask that u look into my account and read the hell verizon has put me through and assist ending the hell once and for all even if that means ending my contract, i just want the hell over. I went into my bill tonight and the mess was still there I paid $110. that's what I owe
I guess I spoke too soon! I really can't believe this nightmare is not over yet! My account is still wrong. The credit that I was due totaled $63.00 I am looking at a message on my phone saying that $21.01 was credited which makes my balance $219.72. I received a text the following day that says, I processed your credit of $30.00 and your new balance $216.73 how is that possible? None of the late fees were credited and the amount due for my monthly charges are wrong. Before any changes were made to my data plan back in Nov. My monthly charges were $140.00, I needed my hot spot back and i was told that the hot spot will increase my bill $10 for each phone that totals $20. The customer rep that change my data plan at that time also gave me a credit of $20 to compensate for the increase until I had time to talk with customer service about the mix-up with my Hot spot. I originally had the hot spot, but the rep that change my plan almost a year prior told me nothing was changing except I was getting more for less money. I explained to that rep that I need my hot spot 4 times a year...and I don't want my plan to have any changes. To verify what I'm telling u check my account and see that I called from Albany New York wanting to know where my hot spot was and I was told I didn't have the hot spot on my account since the last data change! I lost money once again due to the verizon rep's. so my current data plan the rep promised would increase $20 which makes my monthly charges that were $140 prior to the change $160 after the hot spot was returned to my account. Then I was given a $12 credit per month for 12 months because of so many mistakes made to my account so with that $12 credit my monthly charges should $148 + surcharges + taxes and that's not what I see. I do know this much right now my account is in such a shambles I can hardly see the light at the end if there is an end! I need real help!
>> Personal information removed by Verizon Moderator to comply with the Verizon Wireless Terms of Service << -
I always have trouble with my mailbox. It is always asking for my passwords but everything has been verified. How can I get it to stop doing it and start working????
There is only one thing that happens -- the Server does not respond.
Your mac concludes that you must have entered the wrong password. That may happen once, but then other issues become more likely, and it keeps asking for a new password.
Sometimes the Server is down for maintenance. Sometimes something is configured wrong. Some services do this on purpose to get you to use WebMail (pick up your Mail with your Browser) so they can show you some ads. -
I forgot the answer of the two deep security and my account has been locked. How do I retrieve the answers?
Do you have a rescue email set up? Then reset your security questions at iForgot:
http://iforgot.apple.com
If you do not have set up a rescue email, you'll need to speak to our Account Security team for security purposes.
To contact an Account Security Advisor, call the AppleCare technical support team. To find the right phone number, see this article:
Contacting Apple for support and service
http://support.apple.com/kb/HE57
When you call, ask to speak to the Account Security team.
Regards
Léonie -
I have purchased a magazine through Zinio from the app store and my account has been charged, however, there is no magazine in my library and the new edition has been published
Oh gosh, I saw the same issue. Because i was messing around with something earlier. I don't know why Apple took off the option of "none" as a payment since not everyone puts in a credit card and people use iTunes gift cards. I think they just made that changed recently. Anyways, Ive just found out about this new issue also, so i don't know what you could do... maybe call apple support?
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Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since. Sad that we can't do any updates to equipment I've spent so much money in. Hope this is resolved real soon.
Who exactly are you addressing this post to? And what exactly are you posting? We are just users like you, and have no idea what you are referring to. If there is something you would like to ask - user to user - please do so. Otherwise, you are wasting your time complaining about Apple, since we are not Apple.
GB -
This payment cannot be completed and your account has not been charged.
I Have been tryin to purchase a nintendo gift card off ebay for my little brother but it seems like every time i try to purchase it "This payment cannot be completed and your account has not been charged. Please contact your merchant for more information." comes up, i made sure that all my information is correct, this is my first tim buying something and i really have no idea whats causing this, i am able to receive funds from people but i am not allowed to pay for something. thank you.
Do you have a backup card linked to your PayPal account as well? Only normally you can't use funds in your balance without one linked.
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How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I've had my phone less then about 4 month now and the charger has broke I still have guarantee on the phone does that cover the charger to?
The charger is covered by the same one-year from date of purchase warranty as the iPhone...take it to an Apple store genius bar for examination and replacement.
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just upgraded iphone today to Ios6 and although siri has improved i STILL cant do location based reminders! any ideas?? i am in the uk using Vodafone
What do you mean you can't do them? What happens when you try?
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i bought whatsup on 5th of june and my account has been debited for INR 60. Today(8th june) again my account has been debited for INR 55. I want to know the reason behind it?
You could go to the app store on your phone then tap on the update button bottom right then tap on purchases at the top and see what has been bought on your phone also you could goto itunes in you romputer and click on your account once itunes store has been selected from the left then click on account and enter your password and scroll down to Purchase history and click on "see all" and have a look at recent purchases
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I can't remember my security answers and my account has been locked, what do I do?
I can't remember my security answers and my account has been locked, what do I do?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
Error Linking primary Purchase and Sales Account has not been completed
Hi Everyone,
I am maintaing GL account by Item Group and and also made an item group and the item.
Now when trying to post GRN / AP Invoice / Delivery / AR invoice and an error is coming as Linking primary Purchase in GRN / AP Invoice time and Linking primary Sales Account has not been completed in Delivery / AR invoice.
Please tell me what is gone wrong
Regards,
KawishDear Suda,
Thanks fr a quick response. Infact I have given accounts in GL determination but I am not able to understand which account is missing. Can you please help me in this GL determination by letting me know such errors come when if the field or gl account is not defined.
Please note that I have given in the item groups all the accounts which you have said.
Waiting for an early response from your side.
Thanks and Regards
Kawish -
i've just redeemed a $50 iTunes card. Credit shown on account is correct but when i try to make purchases it asks for my user name and password even tho i'm already signed in and it sends me back to the redeem page. please help!
The amount is already credited to your account. Purchase something and it will use this balance.
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