HT1498 How do you return a movie without being charged, ie. if you rented it in the wrong language.

How do you return a movie without being charged, ie. if you rented it in the wrong language.
How do you return an App if you are not happy with how it works.

Purchases and rentals are final acording to Apples TOS.
You can try and get a refund by contacting support by clicking the link below.
Contact Support

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TS1424 An album I recently downloaded is missing most of the first track. How can I download it again without being charged?

An album I recently downloaded is missing most of the first track. How can I download it again without being charged?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

How do I change my number without being charged?

I need my # changed ASAP. I don't have the money for it. I remember how i used to be able to change my number right over the phone no hassle. Can someone help me change my number without spending money???

Joan_Ann,
We want to make sure you're able to make any changes you need to very quickly and easily! Changing your number can be done right through your My Verizon online account in just a few minutes! You can find the details of doing this here: http://vz.to/15h0wQE. Is there a reason you want to make this change? Anything we can help with?
AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

I was downloading a movie on my iPad and I stopped downloading it and I want to delete it and it won't. How do you delete it in the iTunes for iPad

I was downloading a movie on my iPad and I stopped downloading it and I want to delete it and it won't. How do you delete it in the iTunes for iPad.

If you tap and hold down the icon - and the X does not appear on the icon - you will not be able to delete it without totally downloading it. Finish the download and then delete it.

I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

The movie I downloaded from iTunes on my iPad did not load properly how do I reload it without being charged again

The movie I downloaded from my iTunes Store did not download properly to my iPad. How do I reload it without being charged.

Ringtones are currently a one-time only download, but if it's not on your phone and it hasn't copied over to the Tones section of your computer's iTunes library then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

Hello ktsuchiya
If you can get your rental to download by going to Store > Check for Available Downloads, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How can you delete songs off the ipod without deleting songs off your itunes library?

How can you delete songs off the ipod without deleting songs off your itunes library? My son's ipod automatically synced all the songs in my library to his ipod which he now wants to get rid of. Is there a way to delete them all without me having to erase my library?

Do not select the songs to sync, then sync.

How do you rent a movie on the iPad?

how do you rent movie for ipad

If rentals are available in your country then they will show in the Films tab in the iTunes store app on your iPad. When you rent a film on your iPad it will then download to the Videos app, and you have 30 days to watch it - but once you start watching it you have 24 hours if you are in the uS, 48 hours elsewhere, to finish watching it before it expires.
If you rent a film on your iPad you can't then move it to your computer's iTunes
Filme rental info : http://support.apple.com/kb/HT1657

Downloading movie rental without being charged twice

I'm new to iphone. I tried to rent a movie on my iphone and it began downloading then a message came up saying file too big - download to your computer and transfer to you iphone. How do I download it to my computer without being charged the rental again? My account has already been debited when I tried to download to the iphone. Thanks.

iTunes running: Store>Check for available Downloads.

How do you purge/compress/shrink the iPhoto11 folder/file size?

How do you purge/compress/shrink the iPhoto11 folder/file size?
I have been using iPhoto since iLife'05 and have always upgraded with each iteration of iLife. Without exception, I had just recently upgraded to iPhoto'11 when iLife'11 came out. Because I have used iPhoto to store all my photos and videos taken over the last 5 years or so, my iPhoto folder/file has become bigger and bigger over time and so I moved it to an external hard-drive. My main iPhoto'11 folder/file has 14,367 photos, 995 videos and is indicated to be 83 GB by iPhoto'11. But "Get Info" in Finder reports a whopping 130 GB.
I started to think that this is getting a little crazy and I had wanted to better manage my photo collection, so I decided to "divide and conquer" this gigantic iPhoto'11 folder/file into several smaller, more manageable sized ones. So I made a duplicate copy of this gigantic iPhoto'11 folder/file onto another external hard-drive, fire-up iPhoto'11 again to delete away almost 80% of the photos and 90% of the videos. Now, my "slimmed-down" iPhoto folder/file has 3,000 photos, 75 videos and is indicated to be 6.8 GB by iPhoto'11. But despite the new "slimmed-down" status, the "Get Info" in Finder reports a still very huge 44 GB. Where did all those bulk come from? I have emptied both the iPhoto'11 Trash Can and Mac OS X Trash Can and these steps did not seemed to change anything at all.
Therefore, I wanted to see what the "Get Info" in Finder will report if I were to delete 99.99% of the photos and video to leave just one (1) photo in iPhoto'11? Guess what is the result? My "One Photo experimental" iPhoto folder/file has 1 photo, 0 videos and is indicated to be 2 MB by iPhoto'11 yet the "Get Info" in Finder reports a mysterious 36.3 GB. There must be something hiding inside!
Help! What can I do?

I went on to try trashing away some of the folders and files inside and found that I could actually do it quite neatly if I go by the year which the photos are taken. After a lot of trial and error working on duplicate copy of my iPhoto '11 library, I am able to do away with all the clutter within the library and still open it normally.
Now my 44GB obese iPhoto'11 library has been slimmed down to just a little over 7 GB (5 GB as reported by iPhoto'11) and I am just comfortable dealing with 2 GB of "don't-know-what-info" of clutter within the library.
Remember my "One Photo Experimental" iPhoto'11 library that was 36.3 GB? I managed to bring it down to the realistic 22 MB size. This size is still double that of a brand new iPhoto'11 library I created to import 1 photo. However, it sure beat having 36.3 GB of clutter.
So, now what I am gonna do is to "divide and conquer" the duplicate copies of my iPhoto'11 library into smaller sized ones according to their year. But I think I'll still keep the original bloated, gigantic 130 GB intact and continue to feed it with photos and videos until maybe it becomes 1 TB! Yikes!
Anyway, million thanks for your tip and I really appreciate it! Have a Happy holidays!

How do you get back to the main screen?

How do you get back to the main screen? My little movie screen is not in the top right corner as it usually is... ever since it unexpectedly shut down. I can not edit it anymore and the screen is in the middle and the clips and sound are separated underneath. PLEASE HELP THIS PROJECT IS DUE TOMORROW AND I WAS ALMOST DONE

my limited experience tells me that different magazines work differently.
try double clicking the home button and then swiping the magazine image up off the top of the screen

For. iBooks, at the end of the book how do you get back to the library ?

At the end of a book in IBook how do you get back to the library ? I am stuck on the last page of the book.

tap on the middle of the book, in the upper left hand corner you will see a Library button. select that to return to your library.

I have an iphone 4 and downloaded my first movie (hd) onto my PC (windows 7) I have not been able to figure out how to transfer the move to my iphone. The movie is in a new tab called "rented" not under the "movie" tab.

I have an iphone 4 and downloaded my first movie (hd) onto my PC (windows 7) I have not been able to figure out how to transfer the move to my iphone. The movie is in a new tab called "rented" not under the "movie" tab. All of the support I have read talks about the movie being in the "movies" tab. I cannot use the "move" function or the "transfer" function because they are not available. Is this an issue because I just updated to the newest software?

In order to download to your phone over the air, you need to be connected to WiFi.
It's possible the Internet connection through Verizon is not stable enough for the downlaod to begin (it is a very large download).
You might want to head over to Starbucks with your laptop for the afternoon and see if you can download it over their WiFi.

Droid 4 how do you add sounds for the alarm.

How do you add sounds for the alarm on the Droid 4. I do not like any of the alarm clock sounds.

In your internal storage of the phone, create a folder called alarms. Then copy or move the audio files to that folder.
You might need to download a file explorer application from the Android Market.
If the alarms in the root of storage doesn't work. Create a media folder, then a audio folder in that folder and then move the alarms folder in that folder.
Or the simplest route, download the app called Ringdroid. You can use that application to set sounds as various ringtones types.

HT1498 How do you return a movie without being charged, ie. if you rented it in the wrong language.

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